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Azul Ixtapa Grand Spa & Convention Center

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Traveller (1118)
Pool & Beach (314)
Room & Suite (312)
Overview
  • Excellent53%
  • Very good33%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“sister hotel”(59 reviews)
“infinity pool”(160 reviews)
“oyster bar”(161 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,148)
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697 results
Traveller rating
382
241
53
14
7
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Time of year
LanguageEnglish
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382
241
53
14
7
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All reviewssister hotelinfinity pooloyster bara la carteslobby barthe mexican restaurantjacuzzi tubwalk in closetfloating dockplaya lindareservation officewater taxisunwing repboard walkfamily poolbike tourspin class
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1 - 5 of 697 reviews
Reviewed 1 week ago via mobile

We had a very nice time at this resort. The all inclusive feature is good. You do not go hungry there! My kids loved ordering drinks by the pool. All non-alcoholic. The snack bar by the pool was very good.

1  Thank AmazingSplashy
Reviewed 2 weeks ago

My husband and I wanted to stay in an all-inclusive resort in ZIH, unfortunately, there's not many to choose from, so we chose the Azul based on price and availability. I'll start with what we didn't like and then move to what we did enjoy....More

1  Thank lclare1
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention CenterResponded 2 weeks ago

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide...More

Reviewed 3 weeks ago

My daughter had the wedding at the nearby hotel and most of the family attending the wedding stayed at this hotel. We loved the rooms, pools, and everything about this hotel. The restaurant was satisfactory and the hotel staff was very helpful. It's been a...More

Thank Heymi H
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention CenterResponded 2 weeks ago

Dear Heymi: Thank you for having taken your to provide us with your comments about the service provided during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We hope...More

Reviewed 3 weeks ago

Upon landing in Ixtapa we were amazed at the wonderful weather of 34 degrees. We get to the hotel and greeted by a band and a welcoming drink. Go to our room and we're totally blown away. Every room had an ocean view with a...More

1  Thank 201,127
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention CenterResponded 3 weeks ago

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide...More

Reviewed 4 weeks ago via mobile

This property could be great if staff was friendlier and more common sense was added. Just to get a beach/pool staff is a job! You must go to lower level, make line, name is looked up in a print out sheet and marked out, you...More

1  Thank mirisjz1218
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention CenterResponded 3 weeks ago

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Pool
Beachfront
Room Service
Free Internet
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$172 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Ixtapa
#3 Family Hotel in Ixtapa
#5 Top resorts Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#7 Spa Hotel in Ixtapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$172 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Ixtapa
#3 Family Hotel in Ixtapa
#5 Top resorts Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#7 Spa Hotel in Ixtapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1118)
Pool & Beach (314)
Room & Suite (312)
Dining (231)
Amenities (80)
Family and Play Areas (20)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
yukonpeat
14 August 2018|
AnswerShow all 3 answers
Response from Thatduzit | Reviewed this property |
I believe every floor has 1-bedroom rooms - if you needed more beds they would give you a larger or adjoining suite - however its probably best to check out their site TripAdvisor doesn't allow me to send you a link but... More
1
Vote
sarahchurch2018
3 August 2018|
AnswerShow all 7 answers
Response from hotmamma2008 | Reviewed this property |
Literally a 4 minute walk - very close
1
Vote
Abba-Calgary
1 July 2018|
AnswerShow all 5 answers
Response from Deborah T | Reviewed this property |
The Azul Grand is the newer of the two resorts, the other being Azul Beach. The Azul Beach does have a nicer beach, but the Azul Grand has an amazing infinity pool as well as an adults only pool. The Azul Beach seems to be... More
1
Vote
Room Tips
"There are no bad rooms. All the rooms have great views."
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"All rooms have ocean view - website has room layouts and booking options."
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"First 2 digits - floor, Second 2 Digits - room. Higher 2nd digits are to the south."
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"Noise from the convention centre and events can probably impact guests in rooms one to 15 more so."
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