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Azul Ixtapa Grand Spa & Convention Center

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#3 of 23 Hotels in Ixtapa
Certificate of Excellence
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Azul Ixtapa Grand Spa & Convention Center
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781 Reviews from our TripAdvisor Community

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Showing 514: English reviews
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Reviewed 2 days ago NEW

We met up with friends and were a group of 10 at this resort for 2 weeks in February 2017. Overall we loved Ixtapa and had a great time. The Azul Ixtapa Grand Resort was beautiful, the staff were friendly and helpful. A special thank you to our maid Karen, Hugo in the lobby bar and Juan in the swim...

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Helpful?
3Thank David K
Surrey, Canada
Reviewed 3 days ago NEW

We have spent 1 week at the Azul grand Ixtapa ,it is newest hotel in Ixtapa few kilometres north of hotel strip in Ixtapa.There is a bus service to town every 15 minutes,bus stop is in front of hotel.bus fair is 12 pesos.Our hotel room was on 19 th floor with beautiful view of the ocean,sunsets were great.Our room was...

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4Thank milos4349
Las Vegas
Reviewed 3 days ago NEW

We really enjoyed our one week stay at the Azul Ixtapa Grand, what a beautiful place. We just returned last week and we want to go back again this year. The resort itself was lovely, our balcony view was out of this world. We really enjoyed the food, it was very fresh, lots of fish, fruits and vegetables. The specialty...

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3Thank Maryellen A
Edmonton, Canada
Reviewed 4 days ago NEW

We booked an all-inclusive 2 week stay here and had a great time. Staff were very friendly and helpful, and the hotel was spotless. 1 buffet restaurant and 3 a la carte choices (reservations required), as well as the oyster bar cafe on the beach offer lots of delicious menu choices. 3 pools ( 1 for adults only), spa, hot...

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4Thank jimdegenhardt
Consuelo_calidad, General Manager at Azul Ixtapa Grand Spa & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Reviewed 5 days ago NEW

As an avid traveler, I would highly recommend this hotel as an all inclusive vacation. Pluses-non smoking, very clean, orderly, friendly and extremely accommodating staff, grounds and pools are pristine, buses to local towns are actually on time and the towns are a nice way to spend a day off the resort. Food at the buffet is very good. Nearby...

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Helpful?
5Thank Anna Z
Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Iowa
Reviewed 5 days ago NEW

This was our first trip to Ixtapa and we really liked the Azul Grand. We've been to P.V. twice and up and down the East side many times!! We had a king bed on the middle of the 14th floor and it was perfect. I'm sure higher up had nice views, too but at least we didn't have to see...

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3Thank CyguyIowa
Consuelo_calidad, General Manager at Azul Ixtapa Grand Spa & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Winnipeg, Canada
Reviewed 6 days ago NEW

Azul Grand Ixtapa is a great hotel. The staff, restaurants, bars, gym etc. are all are fantastic. This is our second stay at this hotel and again with no disappointments. The only thing that may be a let down to some is the lack of a great beach. If you are a pool person then no problem. There are beaches...

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4Thank JJroad007
Consuelo_calidad, General Manager at Azul Ixtapa Grand Spa & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Vanscoy
Reviewed 6 days ago NEW

First and foremost the service we experienced from checkin to housekeeping was fantastic. It is an amazing resort - makes you feel like a millionaire. Great food and al la cartes. The beach is small but is right next door to two different great beaches. The infinity pool is so amazing sitting in there overlooking the ocean but other pools...

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4Thank Tim E
Consuelo_calidad, General Manager at Azul Ixtapa Grand Spa & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Georgetown, Canada
Reviewed 1 week ago NEWvia mobile

The hotel is lovely we really enjoyed our first visit to ixtap always wanted to go and was not disappointed. The only downfall of the hotel was the buffet. Great for breakfast but lunch and dinner was disappointed

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4Thank fowlerbrenda58
Consuelo_calidad, General Manager at Azul Ixtapa Grand Spa & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

San Antonio, Texas
Reviewed 1 week ago

Beauty-full resort .. Very nice and helpful staff. The views are spectacular, rooms are large and comfortable. Annoying facts we encountered : 1) safe and fridge were not working in room (could've been avoided with room inspection between guests. 2) policy NOT enforced of no reserving seats by the best pool... Every morning you wake up to every loungechair with...

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Helpful?
4Thank maddoush
Consuelo_calidad, General Manager at Azul Ixtapa Grand Spa & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Luxury resort with an eco-conscious environment, offers suites with spectacular views along with multiple dining options so you can pamper your palate throughout your stay. Relax in a tropical environment while enjoying captivating views of the Pacific Ocean. The details, the sophisticated architecture and the refined comfort of Azul Ixtapa Grand combine to make a resort like no other. The Resort is located in Ixtapa Zihuatanejo on the Pacific Coast of Mexico, southwest of Mexico City. Ixtapa is considered one of the “Jewels of the Mexican Riviera.” It is located 20 minutes from Zihuatanejo International Airport (Code: ZIH) and just minutes from the Marina. The Resort is close to shopping areas and golf courses in Ixtapa. The area has an average temperature of 86 degrees Fahrenheit throughout the year with about 255 sunny days. ... more   less 

Additional Information about Azul Ixtapa Grand Spa & Convention Center

Address: Paseo Punta Ixtapa Lote 2, Zona Hotelera II, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: €144 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azul Ixtapa Grand Spa & Convention Center 4*
Number of rooms: 323
Reservation Options:
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Also Known As:
Azul Ixtapa Grand Spa & Convention Center Mexico - Zihuatanejo
Hotel Style:
#2 Romantic Hotel in Ixtapa
#3 Luxury Hotel in Ixtapa
#3 Top resorts Hotel in Ixtapa
#3 Spa Hotel in Ixtapa
#4 Family Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Azul Ixtapa Grand Spa & Convention Center staff and other travellers.
227 questions
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Questions? Get answers from Azul Ixtapa Grand Spa & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have great view, however the higher floors provide sightly better views”
 of 5 bubbles Z5014GQdavidk, 24 Feb 2017 | Read review
“Higher floor,19 th was great”
 of 5 bubbles milos4349, 23 Feb 2017 | Read review
“Upper floor with balcony, the view is breathtaking. .”
 of 5 bubbles 967maryellena, 23 Feb 2017 | Read review
“Every room has an ocean view.”
  • Pool area as seen from our balcony.
 of 5 bubbles jimdegenhardt, 22 Feb 2017 | Read review
“all ocean view rooms....no issues when booking”
 of 5 bubbles Z2967VWannaz, 21 Feb 2017 | Read review
5 of 5