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Park Royal Ixtapa

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Park Royal Ixtapa
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810 Reviews from our TripAdvisor Community

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Showing 439: English reviews
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Battle Lake, Minnesota
Reviewed yesterday NEW

first off our friend, luis aldama picked us up at the airport and got us to the park royal before we could finish a beer, check in very smooth, and found our way to the beach and refreshments. rooms were very clean, the maids came every day and made them spotless. we always found plenty of tasty food and the...

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Thank scottinbl
A TripAdvisor Member
Level Contributor
19 reviews
12 hotel reviews
3 helpful votes
Reviewed 3 days ago NEWvia mobile

I stayed for a couple day's at park royal hotel great staff, and food great location with amazing views and great customer service. Lovely beaches. I really enjoy. The all inclusive it's a great deal if you buy it in it advance if you but it at the hotel it's over priced.

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Thank A TripAdvisor Member
Reviewed 4 days ago NEW

The staff is amazing. We have been there so many years we are one seeing the children of the original employees working as their parents are retiring. It has been getting better and better each year that Park Royal has taken ownership. Looking forward to having the children's pool in action next year. Favorite meal is lunch . Love El...

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1Thank Kris M
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss Kris M; Thank you for your stay at Park Royal Ixtapa and for such a positive review. We are truly grateful for your appreciation for the service provided and for highlighting how much you enjoyed your stay. Your satisfaction is our priority. We have had generations of beautiful families with us and it is a pleasure to have...

Regina, Canada
Reviewed 4 days ago NEW

We stayed from March 17-24th. We were pleasantly surprised by the wonderful staff who looked after us and accommodated our few requests (i.e. extra bottled water in the room, padded mattress for bed). It seems that most rooms have an ocean view, and what a beautiful view! The Park Royal is in the centre of an amazing beach that seems...

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1Thank moprefo
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. Moprefo; First of all I want to express my gratitude for visiting Park Royal Ixtapa and for the time dedicated to sharing your experience. Your comment lets us know that the effort we make in receiving and serving them is worth it. We always try to meet our needs, thanks for allowing us to give you small details....

Minneapolis, Minnesota
Reviewed 4 days ago NEW

My husband and I have just returned from a wonderful 4 week vacation at the Park Royal Ixtapa all inclusive. The hospitality is outstanding, the food is excellent, and the staff is superior. We especially enjoyed the band that plays in the open air lounge six nights a week. Although the rooms are a litttle out of date, they all...

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Thank ggwphd
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mrs. Ggwphd; First let me thank you for taking Park Royal Ixtapa as your host for your vacation, and for taking the time to share your pleasant experience. Reading comments as positive as yours, motivates us to keep striving. How well he could enjoy the musical group in the evenings. We hope to visit you soon so we can...

Regina, Canada
Reviewed 4 days ago NEW

Resort was very clean, service from ALL staff was fantastic, food was very good. Rooms are spacious and ocean view was spectacular as you could see the entire bay. Both buffets were very good and Italian ala carte was SO good we went back 3 times! Well located as you can walk right out into Ixtapa and wander through stores,...

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Thank Cheryl Z
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss Cheryl Z; Many thanks for staying at Park Royal Ixtapa and for taking the time to share your wonderful experience. For us it is very special to know your opinion about the service provided. From what I read, I realize that I was able to enjoy the different services as well as the different places and attractions that...

Nelson, Canada
Reviewed 6 days ago NEWvia mobile

Great value! Great service. Here for our 8th time. Friendly staff. Good food and drink. Amazing beach. Safe and clean. Looking forward to making it an annual! It is Mexico so not everything will be perfect. Make the best of it! These people work hard. Many renovations since we were here 3 years ago! Looking good!

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1Thank bobbY6735IM
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. BobbY67351M; Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Ixtapa. It is very pleasant to read how much you enjoyed our services and facilities. Our mission is to deliver the best experience and it is gratifying to know that we acomplished it. It is an honor...

Mission Viejo, CA
Reviewed 6 days ago NEW

Very well managed mid-range all-inclusive hotel in prime location offers excellent value. Three caveats- 1). Food is abundant but bland and 2). Lower floors above entertainment area (called Garden View rooms) have loud music playing until midnight and 3). Beds are very hard but if you ask they will put a softer cover over the mattress. This was our second...

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1Thank TomOCCA
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. TomOCCA; Let us thank you in the first place for staying at Park Royal Ixtapa and for taking the time to share your pleasant experience. Thank you for pointing out every little detail that you enjoyed during your stay. It is our pleasure to find out that our efforts are yielding results. We are about to change our...

Regina
Reviewed 6 days ago NEWvia mobile

The resort is amazing good food ,smaller resort ,very clean staff is amazing . I was abit afraid coming here reading some of the reviews so happy we came anyway. The place is prefect. Lots to do in the area. Italian restaurant so good

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1Thank DeniseRegina
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss. DeniseRegina; First and foremost, we would like to express our gratitude for staying at Park Royal Ixtapa. Thank you for taking the time to share the delightful experience you had. It is with great pleasure that we read your kind review. It pleases us to know how special your stay was since your satisfaction is ours as well....

Ixtapa
Reviewed 1 week ago

Front desk staff rude and unhelpful! Rooms were dirty and the shower water goes all over the floor and into the rest of the bathroom. Asked the front desk to have maintence come did it but no one showed up! Would not recommend to anyone!

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Thank T4336IOryans
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. T4336IOryans Many thanks for staying at Park Royal Ixtapa, all feedback is important to us as it helps us to improve. I offer my most sincere apologies for the different situations that happened, believe me we are working so that this happened to no one again. I thank you for giving us the opportunity to visit us once...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
We offer all inclusive vacation packages and specials that will allow you to do more on your visit to the beautiful Park Royal Ixtapa in Mexico. Seasonal specials and vacations are offered throughout the year, so come back often to see what’s new.Our all-inclusive program lets you enjoy yourself even more by keeping it simple. ... more   less 

Additional Information about Park Royal Ixtapa

Address: Blvd. Ixtapa Lote No. 5-A | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Radisson Resort)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: €121 - €407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Ixtapa 3.5*
Number of rooms: 228
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity and Despegar.com so you can book your Park Royal Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Royal Ixtapa Hotel Ixtapa
Park Royal Hotel Ixtapa
Ixtapa Park Royal Hotel
Park Royal Ixtapa Mexico - Zihuatanejo
Hotel Style:
#8 On the Beach Hotel in Ixtapa
#8 Top resorts Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Ixtapa staff and other travellers.
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Questions? Get answers from Park Royal Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“even the garden rooms had a great view of the ocean,”
 of 5 bubbles scottinbl, 28 Mar 2017 | Read review
“Go for the upper floors. Every room has ocean views regardless.”
 of 5 bubbles 854krism, 25 Mar 2017 | Read review
“Higher floors are better and cost a little more because they are quieter and have a better view.”
 of 5 bubbles ggwphd, 25 Mar 2017 | Read review
“Ocean view is worth it!!”
  • Sunset view from balcony
 of 5 bubbles 247cherylz, 25 Mar 2017 | Read review
“The beds were very uncomfortable. Rooms were simple but clean.”
 of 5 bubbles Linette705, 14 Mar 2017 | Read review
5 of 5