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Park Royal Ixtapa

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Park Royal Ixtapa
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775 Reviews from our TripAdvisor Community

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Showing 410: English reviews
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Los Angeles, California
Reviewed 2 days ago NEW

It was a quaint little resort by far not a five star resort but it was good enough. Defeniatly were the locals stay to vacation staff super friendly and all the bar tenders were super fun and did a great job remembering who you were. Didn't like the pushy sales pitch to get you I the door to buy timeshares...

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Thank Charles G
Reviewed 5 days ago NEWvia mobile

Yes, it is a nice hotel. Right on the beach, close to a lot of (tourist)-shops and with extremely friendly staff. So far, so good. But, the restaurants have a limited choice and much of the food seems to be mass produced. Overall, the quality could be better. Fries, fried fish, pasta and rice that they keep warm using a...

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1Thank Ferry S
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. Ferry S; Thank you very much for your preference. It was a pleasure to have received it at Park Royal Ixtapa. We appreciate your complete review, which will help us detect areas of opportunity to improve our service in general. We are implementing action plans to change this situation. One of them is that our menu is being...

Toronto, Canada
Reviewed 1 week ago

We had an Ambassador suite on the 16th floor with a panoramic view of the beach. Absolutely breathtaking. The water was warm and the sand very fine. We enjoyed our daily walks on the beach tremendously. We have strict dietary requirements due to medical reasons and the senior maitre'd, Signor Horatio made sure that we got varied and delicious meals...

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Helpful?
Thank Arun M
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. Arun M; Many thanks for staying at Park Royal Ixtapa, and for highlighting every detail that I enjoy during your stay with us. It is gratifying to know that we made you feel at home and that we were able to meet your expectations. It is wonderful to walk along the beach and appreciate the beauty of nature....

Rosemount, Minnesota
Reviewed 1 week ago

We will be going back in a few days for our 10th+ visit and are looking forward to being there again. One of our favorites! Some suggestions...fix the bridge. It is VERY uneven & the rails are low enough to be useless. At the snack bar, instead of just hamburgers/hotdogs/pizza & chips, some fruit or the ability to make a...

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Thank dwniel
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. Dwniel; Let us thank you in the first place for staying at Park Royal Ixtapa and for taking the time to share your pleasant experience. It is enormously satisfying to know that you had a memorable stay. That is one of our main goals and it is good to know that we are on the right track. It...

Kelowna, Canada
Reviewed 1 week ago

This is an older, but reasonably maintained hotel. It is not fancy, but can be a great value if had for a good price as we had. We were warned of the time share salespeople by the tour company, but had no problems in this regard. The vacation rental owners did receive preferential treatment, but this was to be expected....

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Thank 3Dogs3Kids
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. 3Dogs3kids; Thank you for your stay at Park Royal Ixtapa and for such a positive review. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. We try to have all our rooms always in good condition, giving a continuous maintenance...

Perry, Iowa
Reviewed 1 week ago

We had a wonderful time at the resort and every staff member was very helpful and friendly. Rooms were clean and nice and they have beautiful views. Only downfall the beds were not comfortable at all. The Italian restaurant onsite had delicious food and wonderful service.

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Thank Julie B
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss. Julie B; First of all, we would like to thank you for choosing Park Royal Ixtapa as host of your recent holidays and for the time taken to share your charming experience. It is really pleasing to read how much you enjoyed our facilities and services. We are glad that we managed to make you feel comfortable and...

Vancouver, Washington
Reviewed 1 week ago

Park Royal is in the middle of the best beach. You have good food and drinks. This is not a fancy place but very nice. Only 3 restaurants with 1 for reservations. The food is good and lots of it. Not the top shelf for drinks but it is good and they can make almost everything. You are very close...

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Thank Nancyi4
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss. Nancyi4; First and foremost, we would like to express our gratitude for staying at Park Royal Ixtapa. Thank you for taking the time to share the delightful experience you had. It is an honor to read how much you enjoyed our facilities and services. Our mission is to make your stay as pleasant as possible and it is...

New Prague, Minnesota
Reviewed 1 week ago

overall very good relaxing trip, weather awesome, great beach, nice town area. Food was good where ever we went, nice day of fishing (fishing little slow but great to be out on the water) Ixtapa island was nice, snorkeled had a couple beers and some good food at the beach. Good all around experience looking forward to going back to...

Review collected in partnership with this hotel
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Thank Timothy H
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. Timothy H; Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Ixtapa. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. It is great to know that he could...

Ciudad de México, Mexico
Reviewed 1 week ago

old hotel, the employees of the reception were really slow and didn´t have a very nice attitude. The bathtub was very small and with bad maintenance. the chairs and table of the balcony were cheap plastic furniture.

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Thank Karla H
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss Karla H; Thank you for staying at Park Royal Ixtapa, and for the time dedicated to leaving your experience with us. It is disappointing to know that we can not make your stay a memorable one, I would like to express my sincere apologies for that. Rest assured that we will work to improve in the areas of...

Waterford, Connecticut
Reviewed 1 week ago

First of all-Enrique and David at the door,Victor at the bar,Cynthia at the restaurants are standouts! And who ever did our room every day-wish i looked at her name tag-But lets put it this way-There were no bad people at the whole resort-smiling,friendly courteous-these folks are great!ok,the not so good part--The beds-The same at every Park royal--made at the same...

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1Thank Leo C
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. Leo C; It was the pleasure to have it in Park Royal Ixtapa, and especially the knowledge that I enjoy your stay with us. Thanks to comments like yours we can improve day by day. I gladly share that we are about to change the mattresses in all the rooms, thus achieving that your rest while sleeping is...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
We offer all inclusive vacation packages and specials that will allow you to do more on your visit to the beautiful Park Royal Ixtapa in Mexico. Seasonal specials and vacations are offered throughout the year, so come back often to see what’s new.Our all-inclusive program lets you enjoy yourself even more by keeping it simple. ... more   less 

Additional Information about Park Royal Ixtapa

Address: Blvd. Ixtapa Lote No. 5-A | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Radisson Resort)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: €109 - €349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Ixtapa 3.5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Park Royal Ixtapa Hotel Ixtapa
Park Royal Hotel Ixtapa
Ixtapa Park Royal Hotel
Park Royal Ixtapa Mexico - Zihuatanejo
Hotel Style:
#9 On the Beach Hotel in Ixtapa
#9 Top resorts Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Ixtapa staff and other travellers.
39 questions
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Questions? Get answers from Park Royal Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The beds were quite firm”
 of 5 bubbles jamesy682, 9 Feb 2017 | Read review
“do not get a room over the lobby, they play music just about every night and that's all you here”
 of 5 bubbles godswife, 8 Feb 2017 | Read review
“softer beds”
 of 5 bubbles 432caseyk, 25 Jan 2017 | Read review
“Ask for a foam topper if you don't have one. Beds are very hard.”
 of 5 bubbles 504jamesy, 25 Jan 2017 | Read review
“The mattress is on a concrete block foundation that is much smaller, thus when sitting on the edge of the bed, it tips and rocks. This is an old hotel and thus has few options for charging electronics. Internet works in the lobby, but not in the rooms. ”
 of 5 bubbles kzalchemy, 21 Jan 2017 | Read review
5 of 5