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Pacifica Resort Ixtapa

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Pacifica Resort Ixtapa
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956 Reviews from our TripAdvisor Community

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There are newer reviews for Pacifica Resort Ixtapa
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Showing 361: English reviews
Portland, Oregon
Reviewed 28 October 2016

Suite was in Building 12; mid-point of 3-stop gondola ride between hilltop restaurant and beach. Can not say enough about Napoleon, Alejandro and Antonio. Every single person was excelente, as was the food, drinks, view, and the accommodations. Napoleon in particular was wonderful; always saw us multiple times each day, with tips on the best activities and places, and honest...

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Helpful?
Thank allenldavis
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear allenldavis, Thank you very much for your comments, we are pleased to know that you had a great vacations in Pacifica. Napo, Alejandro, Antonio, and all the people who work in Pacifica are awesome, and are what make Pacifica a unique hotel in Mexico. Than you very much for your trust, and we hope to see you back soon....

Red Bluff, California
Reviewed 25 October 2016

We traveled to Ixtapa in mid October 2016 and stayed at the Pacifica Resort. They have several different levels of accommodations and we had a two bedroom, two bathroom unit in the Pacifica Master Sands section. I will tell you that this is the nicest unit we have ever had and we have been to many places. There was even...

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1Thank jsisneros49
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit, and for taking the time to write us about your experience. We are very happy to know that you had a pleasant vacations at Pacifica, definitely the best we have is our staff, Napoleon, Lucia, and all the people who work here are great, and thanks to them today we can...

Albuquerque, New Mexico
Reviewed 24 October 2016

Pacifica Ixtapa is an AMAZING place to Vacation in Mexico! The staff here is amazing, and the accomodations, at least in the Penthouse Beach units, are incredible as well. Napoleon, the Resort Concierge, is the best there is! He somehow just knows when you need him, and he is there to offer assistance. From dinner reservations, to transportation needs to...

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Helpful?
Thank Shawn M
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Shawn, Thank you for your visit, and for taking the time to write us, about your experience. Napoleon, and all the people who works in Pacifica, make this an extraordinary place to vacation, and thanks to all our staff, today we can say that we are one of the best hotels in Mexico. Gives us great happiness, to read...

Reviewed 16 October 2016 via mobile

We have been going to Pacifica every summer for the last ten years. Most employees that worked there when we started going there still work there. Napoleon the concierge was very helpful as well as Segifredo the bellhop!

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Helpful?
Thank KJ K
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit, for trusting Pacifica, and for your review. Thank you for your recognition to Napoleon, Antonio, and all our staff, thanks to them we are one of the best hotels in Mexico. We are pleased to know that you had a nice vacation, and we hope to see you back soon. Best...

Reviewed 13 October 2016 via mobile

I had an amazing day out at the Beach of Pacifica Grand Ixatapa...But I took a big Wave hit on the beach and fracture my baby toe... But Napolitano alerted the Hotel and Fernando at our Pacifica Grand zihuatanejo and they took quickly to making sure I was taken care of and all good ❤ Splinted my Baby Toe and...

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Helpful?
Thank Pam C
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Pam, Thank you for your visit and your review! We are glad to know that you had a great vacations at Pacifica Grand. We hope that your baby toe is recovered now. Thank you and see you soon back at Zihua. Best regards from all the staff.

Moravia, New York
Reviewed 11 October 2016

Beautiful views. Awesome staff. Very humid in Aug. Our concierge Napolean was by our side all week. He helped us make dinner reservations, figure out where to visit, calculate tips and arrange transportation. If you have trouble walking or getting around, this resort will be difficult.

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Helpful?
Thank jflick2016
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you for your visit, and for taking the time to leave us your rating in Trip Advisor. We loved your description "Beautiful views. Awesome staff." Napo and all our staff are amazing and are a fundamental part of Pacifica. Thanks again, and hope to see you back soon. Best regards from all the staff

Elk, Washington
Reviewed 9 October 2016

very friendly people. Napoleon helped to coordinate our stay. Vincente scheduled our excursions for us. Jessica took us on a great bike ride. the all inclusive was excellent. the food was fantastic. all meals on the beach with the ocean right in front of us. beautiful room with bottled water available @ all times to drink. definitely will return.

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Thank wranglers2
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you for your visit, definitely what makes us a unique hotel, is the service of all our staff; Napo, Jessica and all the people who work here, work very hard to provide the best vacation experiences. We are glad to hear that you enjoyed everything, and we hope to see you son back. Best regards from all...

Hendersonville
Reviewed 29 September 2016

We did the all inclusive and we had a one bedroom suite overlooking the ocean up on the hill. It was spectacular. When we checked in Napoleon was there to help us with everything. Our check in and out was amazing thanks to Napoleon. So easy. The resort was wonderful. Good food, great beach. Everyday Napoleon would bring us ice...

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Helpful?
Thank Cori F
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit, for trusting Pacifica, and for your review on Trip Advisor. Thank you for your recognition to Napoleon, Antonio, and all our staff, thanks to them we are one of the best hotels in Mexico. We are pleased to know that you had a nice vacation and we hope to see you...

Bognor Regis, United Kingdom
Reviewed 24 September 2016

We spent an idyllic, all-inclusive week here for our 30th wedding anniversary and it was bliss. Very hot and humid at this time of year but with various pools to dip in, a beach waiter who delivered cold towels and endless bottles of chilled Corona... we survived! From the moment we arrived, with a swarm of bellboys taking our cases...

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Helpful?
Thank NickWhite677
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you for your visit, and for taking the time to write about your experience in Pacifica. We are very happy to that you had a pleasant holiday. Definitely what makes us different is the service of our staff, Napoleon and all the staff are amazing. Thanks to them, today we can offer one of the best service...

Ciudad de México, México
Reviewed 19 September 2016

The accomodations in Aqua are excellent and well maintained. All of the personnel was efficient in every sense. Even the internet was functioning, so that we were able to combine relaxation with a bit of work. The only element missing from these vacations was my family, but perhaps next time.

Review collected in partnership with this hotel
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Thank gtll2016
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit, we are very happy to hear that you had a relaxing and nice vacations at Pacífica. Thank you for recognizing our staff and thanks for taking the time to write us about your experience. We send you warm greetings, and hope to see you soon back (now with your family).

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of ​​Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool. ... more   less 

Additional Information about Pacifica Resort Ixtapa

Address: Paseo de la Colina s/n - Colina Vista Hermosa | Secc. Prolong. Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: €119 - €330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacifica Resort Ixtapa 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Pacifica Resort Ixtapa Hotel Ixtapa
Pacifica Hotel Ixtapa
Ixtapa Pacifica Hotel
Pacifica Resort Ixtapa Mexico - Zihuatanejo
Hotel Style:
#2 Spa Hotel in Ixtapa
#2 Top resorts Hotel in Ixtapa
#2 Luxury Hotel in Ixtapa
#5 Family Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Pacifica Resort Ixtapa staff and other travellers.
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Rosemount, Minnesota
Rosemount, Minnesota
9 days ago

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Questions? Get answers from Pacifica Resort Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“MANY different room types - but the beach and ocean views are special...”
 of 5 bubbles 864leannes, 19 Feb 2017 | Read review
“All the rooms seem to have a view of the beach. If you need an elevator, check first.”
  • Infinity spa on our deck and view of Ixtapa beach
  • The kitchen and dining area
  • beautiful view of the bay in Ixtapa
  • Sitting area
  • Bedroom area
 of 5 bubbles plochez, 17 Feb 2017 | Read review
“Try to get a room in the spa area, the Sands area looked nice also.”
 of 5 bubbles tootsi, 10 Feb 2017 | Read review
“Spa area was quiet”
 of 5 bubbles markgurk, 7 Feb 2017 | Read review
“Any "Sands" rooms are very good.”
 of 5 bubbles williamwpfeiffer, 2 Feb 2017 | Read review
5 of 5