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Barcelo Ixtapa

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2,286 Reviews from our TripAdvisor Community

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Showing 858: English reviews
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Vancouver, Canada
Reviewed 2 days ago NEW

Our first stay at Barceló Ixtapa , we have stayed at other Barceló hotels in Mexico and they are all very consistent on the service . This hotel has a spectacular ocean view the beach is great walking , waves were a bit to rough for us but lots of people were in the ocean . Ixtapa is nice town...

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Thank tracyunrau
Edmonton
Reviewed 2 days ago NEW

Location of the Barceló is fantastic, right on the beach with shops, bars and restaurants within a very short walking distance. Every night we would go for a walk through shops and restaurants, its very safe area so you don't to worry about anything, its reasonably prices for a resort area. If you want to but souvenirs your better off...

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Thank Clark006
Vancouver, Canada
Reviewed 4 days ago NEW

Last year I was blown away by this hotel. This year it was sadly lacking. The food was still OK. We had to stay in a room facing the parking lot for 4 days before we could get the room facing the beach. 48 hours without AC. Short staffed around the pool so getting a drink around the pool was...

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1Thank Shirley2747
Newport, Oregon
Reviewed 1 week ago

This was our second stay. We stayed in the family suites which were great, we stayed on the ground floor. They had us on the 3rd floor, which had beautiful views and was awesome, however, there are no elevators in that particular building.(My mother-in-law can't do all those stairs) With that said, they were very accommodating. Our bartenders & housekeepers...

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1Thank Tami J
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Tami J, We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you...

salt lake city
Reviewed 1 week ago

Recently returned from a week's stay February 25 through March 4, 2017 and we had a wonderful experience. The hotel is immaculate, the service was impeccable. We had an ocean view room on the sixth floor. The room was fine, the bathroom is small as was the balconey, but more than sufficient. Check in was smooth and quick. Our luggage...

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2Thank matt57w
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for...

Winnipeg, Canada
Reviewed 1 week ago

This was our second stay in Ixtapa and at the Barcelo. The first stay was very good in almost all ways, with a few glitches. This time it was virtually excellent. We decided to go with the Premium Package, which added about $250 CDN for each of us. This was a wise decision. Check-in and out goes through a dedicated...

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2Thank Gerry K
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Gerry K, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we...

Portage la Prairie, Canada
Reviewed 2 weeks ago

A group of 6 went to this resort from Feb. 3-17th. Check in was quick and easy as was the delivery of luggage to our rooms. We did not upgrade. We stayed on the 2nd floor and the noise was not terrible. We could sit on our balcony in the evening to listen to the evening shows. They certainly put...

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1Thank Sharon H
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Sharon H, Thank you very much for taking the time and writing us some of your experience with us, as this allows us to make constant improvements in the hotel operation. We are glad that your check-in and room delivery was quick as we worked to make it so. Daily we present a different and innovative night show, looking...

Salmon Arm, British Columbia, Canada
Reviewed 2 weeks ago via mobile

This is a bittersweet review. For the most part we had a great time. However 3 members of our party became quite sick near the end from what my admittedly limited training with foodborne illness points to E. Coli. Especially since I witnessed staff in the washrooms not washing their hands. Check in was smooth. We did not upgrade to...

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3Thank JlB250
Buffalo, New York
Reviewed 2 weeks ago

The noises from the A/C units or compressors overshadow the setting and beauty. Should be less mechanical noises and more music, waves, fun! It seems they turn the music up in some areas just to drown out the loud mechanical noises.

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2Thank Ljbrassard
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Guest, We appreciate the time to write and share your comments regarding the service you received during your stay. We are very sorry that your expectations in our service were not met. It is our interest that our customers are always satisfied with the best attention, so we'll take steps to all the remarks you share us. Let us...

O'Fallon,Mo
Reviewed 2 weeks ago via mobile

Our 18th year of vacationing was just completed a week ago . We love this small town with its beautiful sunsets,exquisite sunsets and warm ocean breezes that draws us back every year. The property is in need of updating yet is exceptionally clean as well as the beach. We can stay in another facility but what draws us back is...

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3Thank Catabnzaro
CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review

Dear Catabnzaro, We first would like to thank you for making our Barceló Ixtapa your preferred choice for your holidays in 2017 , it is always a pleasure to welcome back our most loyal guests year after year. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Barcelo Ixtapa***** is located in the heart of Ixtapa, right on "El Palmar" beach, one of the most attractive destinations in Mexico. It is the ideal place to go on family holidays, celebrate romantic weddings, organize successful business meetings and also to spend an unforgettable honeymoon. The Barcelo Ixtapa***** hotel offers a convenient way to enjoy your holidays and experience the Barcelo All Inclusive program. It also offers the perfect location for those guests wanting to experience excursions to other parts of Ixtapa and Zihuatanejo. ... more   less 

Additional Information about Barcelo Ixtapa

Address: Boulevard Ixtapa, s/n, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Hotel Barcelo Ixtapa Beach Resort)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: €152 - €425 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Ixtapa 3.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Barcelo Ixtapa Beach Hotel Ixtapa
Barcelo Ixtapa Beach Resort
Barcelo Ixtapa Mexico - Zihuatanejo
Hotel Style:
#2 On the Beach Hotel in Ixtapa
#3 Family Hotel in Ixtapa
#4 Top resorts Hotel in Ixtapa
#4 Spa Hotel in Ixtapa
#5 Romantic Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Ixtapa staff and other travellers.
92 questions
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Questions? Get answers from Barcelo Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definitely book an ocean view”
 of 5 bubbles tracyunrau, 20 Mar 2017 | Read review
“get a room with a king bed - request before travelling”
 of 5 bubbles Clark006, 20 Mar 2017 | Read review
“Away from the entertainment patio.”
 of 5 bubbles Shirley2747, 18 Mar 2017 | Read review
“Make sure your room has elevator access Family suite blds have no ice machines”
 of 5 bubbles 488tamij, 15 Mar 2017 | Read review
“Bring along your Yeti or other insulated tumbler for your drinks.”
 of 5 bubbles matt57w, 12 Mar 2017 | Read review
5 of 5