We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Resort Ixtapa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Resort Ixtapa
Holiday Inn Resort Ixtapa
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,193 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Resort Ixtapa
See the most recent reviews
Showing 719: English reviews
Nanoose Bay, Canada
Reviewed 2 weeks ago via mobile

Honestly, good. For the first time or seasoned traveller looking for a base of operation. The staff are fluent enough in English, if you've learned enough basic Spanish from the internet or phrase books. A little goes a long way. Especially if you want to use the local transportation to get you to the sites. Great location, great staff, great...

 Report
Helpful?
Thank DC L
patricia032158, General Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear DC L Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

La Crosse
Reviewed 2 weeks ago via mobile

We just got back and had a very nice trip. We loved the location as it was close to everything and not expensive to take a cab to anywhere you care to go. The employees at Holiday Inn were very friendly and helpful. Our room was nice and we loved our view and having a balcony on the third floor...

 Report
Helpful?
1Thank Peggy B
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Peggy B Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

Reviewed 3 weeks ago via mobile

I literally just got home...I'll start with the negatives and end on a positive note 1. The food, i would rate that a 2...same thing everyday and nigh and very bland..only good meal was breakfast. One a la carte...which is actually the snack bar during the day 2. Pool, small and very shallow 3. Pool bar was was small but...

 Report
Helpful?
2Thank Nixpersad
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Nixpersad, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

Kaukauna, Wisconsin
Reviewed 3 weeks ago via mobile

This was my fourth time at this hotel and they are as good or better than I have in the past they are doing some updating here in there the restaurants were updated since I was here last. This was a very friendly place the food was excellent massages were excellent staff was excellent I like this place because of...

 Report
Helpful?
2Thank Thrillseeker104
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Thrillseeker104 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management.

Victoria, British Columbia, Canada
Reviewed 3 weeks ago via mobile

Stayed feb 15-22 , 2017 Garden view unit, room was clean older at backside of lower level of hotel. Close to beach and pool.Room was ok, not re done just well used, had a safe and maid service was great bed was comfi. Breakfast buffet was just OK, hard to screw up breakfast but bacon was not always available you...

 Report
Helpful?
2Thank Dan G
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Dan G Thank you very much for taking the time to share your thought about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like to apologize for the less than satisfactory of your expectations. We give the...

London, Canada
Reviewed 3 weeks ago

After reserving a ground floor pool view room due to walking disability (knee braces and cane) we were told nothing was available and put up in the tower. We were told by the desk as well as our Sunwing rep there would be a ground floor available in a couple of days. After several requests we gave up. On the...

 Report
Helpful?
2Thank GreenCorvette
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear GreenCorvette Thank you very much for taking the time to share your thought about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like to apologize for the less than satisfactory of your expectations. We give the utmost...

Kelowna, Canada
Reviewed 3 weeks ago

My parents purchased their trip through Westjet Vacations and unfortunately were disappointed in their holiday. - Food was terrible. Had the same dishes almost every day and barely warm. Breakfast was the best meal of the day. - Pool edge had about 4 inches of scum stuck to it and hair and other things floating around. After we told the...

 Report
Helpful?
2Thank copperpenny2014
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear copperpenny2014 Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Fort McMurray, Canada
Reviewed 4 weeks ago

We returned from Holiday Inn Ixtapa, Mexico on Feb. 16 a 7 days stay. Nice resort in the middle of Ixtapa, close to shops, restaurants with beautiful beach.The restaurants 2 a la carte on the beach were very good no reservation required - and one very modern buffet restaurant clean where the servers are amazing people , extremely nice and...

 Report
Helpful?
Thank TeoFort
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations about your room. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide...

Minneapolis
Reviewed 4 weeks ago

This is our 4th stay at the Holiday Inn Ixtapa - the hotel is a bit older but very well kept. The grounds are always clean, the rooms are nothing special but the beds and pillows are soft and comfy. Don't get hung up on the rooms - you sleep and shower in the rooms otherwise hopefully you are on...

 Report
Helpful?
2Thank mwagner61
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Reviewed 4 weeks ago

I stayed with my husband and son at the Holiday Inn Ixtapa from February 13th to 17th and overall our stay was great. I have broken down my review based on amenities and experiences below: Room - we stayed in a Garden View room in the 3000 block area and it was very comfortable. Friday and Saturday night was loud...

 Report
Helpful?
3Thank Darlene T
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Darlene T Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay .  So we value your feedback. We hope you will visit us again. Sincerely, The General Management.

1,240 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (798)
Viewed
Hotel & Grounds (128)
Viewed
Pool/Beach Area (127)
Viewed
Room/Suite (104)
Viewed
View from Room (63)
Viewed
Dining (50)
Viewed
Family/Play Areas (21)
Viewed
Bathroom (13)
Viewed
Business Centre/Function Rooms (3)
Viewed
3:21
Videos (1)
Viewed
Other (288)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (364)
Viewed
Amenities (46)
Viewed
Oceanfront King (49)
Viewed
Presidential Suite (138)
Viewed
Dining (65)
Viewed
Standard Poolview King (38)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Room/Suite (15)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
Pool/Beach Area (12)
Viewed
Hotel & Grounds (15)
Viewed
View from Room (3)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ixtapa hotels
0.6 km away
Sunscape Dorado Pacifico Ixtapa
0.8 km away
Krystal Ixtapa
Krystal Ixtapa
#21 of 23 in Ixtapa
653 reviews
1.1 km away
Posada Real Ixtapa
Posada Real Ixtapa
#9 of 23 in Ixtapa
380 reviews
Show Prices
Show Prices
Show Prices
3.6 km away
Capella Ixtapa
Capella Ixtapa
#5 of 23 in Ixtapa
641 reviews
0.1 km away
Barcelo Ixtapa
Barcelo Ixtapa
#3 of 23 in Ixtapa
2,294 reviews
0.9 km away
Las Brisas Ixtapa
Las Brisas Ixtapa
#8 of 23 in Ixtapa
1,594 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Resort Ixtapa

Address: Boulevard Ixtapa S/N | Lote 2, Ixtapa, Zihuatanejo 40880, Mexico (Formerly InterContinental Presidente)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: €108 - €735 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Ixtapa 3.5*
Number of rooms: 420
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Despegar.com and Hotels.com so you can book your Holiday Inn Resort Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Presidente Ixtapa Hotel Ixtapa
Presidente Intercontinental Ixtapa
Intercontinental Ixtapa
Ixtapa Presidente
Presidente Hotel Ixtapa
Presidente Ixtapa
Holiday Inn Resort Ixtapa Mexico - Zihuatanejo
Hotel Style:
#10 On the Beach Hotel in Ixtapa
#11 Top resorts Hotel in Ixtapa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Ixtapa staff and other travellers.
79 questions
Ask a question

See all questions (79)

Questions? Get answers from Holiday Inn Resort Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't overlook the rooms in the garden view as they are very adequate .”
 of 5 bubbles pjkrizsr, 24 Mar 2017 | Read review
“To me I would only take pool side- I had a large balcony 2nd floor (room 2214) and I couldn't complain.”
 of 5 bubbles FortWorthJeffie, 22 Mar 2017 | Read review
“One without ants”
 of 5 bubbles johnfI547BD, 21 Mar 2017 | Read review
“Second floor if doing a garden view”
 of 5 bubbles , 20 Mar 2017 | Read review
“pay for a good view”
 of 5 bubbles aweber24, 19 Mar 2017 | Read review
5 of 5