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Holiday Inn Resort Ixtapa

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Holiday Inn Resort Ixtapa
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1,186 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Resort Ixtapa
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Showing 714: English reviews
michigan
Reviewed 1 week ago

I usually do make a lot of comments. But this time All I have to say is that the biggest complaint from many people is....WAY TO MAY CHILDREN & BABY'S AT AND AROUND THE SWIM UP BAR.........There is a lot of of places that these kids can hang in such as the kiddie pool.. Many feel that young children should...

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1Thank brybs03
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear brybs03 Thank you for expressing your opinion. We have sent it to the corresponding department to carry out the necessary actions. We thank you again. Cordially, The General Management.

Terrace, Canada
Reviewed 1 week ago

We arrived at the property on the 01 March around dinner time. I will say the first thing we missed was the time share people....Nice surprise! The hotel was able to check most of us in with no issues but, with 4 rooms booked two requesting King rooms and two requesting 2 double beds we were surprised when they could...

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Thank bpetrick
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear bpetrick Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we’re sorry we fell below your expectation in some things. We will look into these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest...

Victoria, Canada
Reviewed 1 week ago via mobile

My husband and I stayed at the Holiday Inn for a week from March 4 - 10. We booked the oceanfront room and were lucky to get the 3 floor corner room with an amazing view of the ocean. The room was updated and quiet most of the time except Saturday night which the resort has a Mexican feista for...

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2Thank Victoriaka312
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Victoriaka312 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Reviewed 2 weeks ago via mobile

We went to Ixtapa with 11 people, 5 were teenagers from ages of 14-17. The resort looks decent from the lobby looking out to the pool and ocean, never get tired of the ocean view. However, the rooms were very dated, we were in a garden view room on the ground floor. Maid service was excellent and the rooms were...

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2Thank Cheryl L
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Cheryl L Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

Trochu, Canada
Reviewed 2 weeks ago

The weather was fantastic sunny warm 28 - 32 every day Feb 9 - 16 2017 food was plentiful but a lot of repetition my wife thought the food was great but i guess i'm a little picky. To start we had requested a room on the 2 or 3 floor garden view they put us in a part in...

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Helpful?
Thank Rodtess
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Rodtess Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we’re sorry we fell below your expectation. We will look into these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next...

Nanoose Bay, Canada
Reviewed 2 weeks ago via mobile

Honestly, good. For the first time or seasoned traveller looking for a base of operation. The staff are fluent enough in English, if you've learned enough basic Spanish from the internet or phrase books. A little goes a long way. Especially if you want to use the local transportation to get you to the sites. Great location, great staff, great...

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Helpful?
Thank DC L
patricia032158, General Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear DC L Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

La Crosse
Reviewed 2 weeks ago via mobile

We just got back and had a very nice trip. We loved the location as it was close to everything and not expensive to take a cab to anywhere you care to go. The employees at Holiday Inn were very friendly and helpful. Our room was nice and we loved our view and having a balcony on the third floor...

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1Thank Peggy B
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Peggy B Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

Reviewed 2 weeks ago via mobile

I literally just got home...I'll start with the negatives and end on a positive note 1. The food, i would rate that a 2...same thing everyday and nigh and very bland..only good meal was breakfast. One a la carte...which is actually the snack bar during the day 2. Pool, small and very shallow 3. Pool bar was was small but...

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2Thank Nixpersad
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Nixpersad, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

Kaukauna, Wisconsin
Reviewed 2 weeks ago via mobile

This was my fourth time at this hotel and they are as good or better than I have in the past they are doing some updating here in there the restaurants were updated since I was here last. This was a very friendly place the food was excellent massages were excellent staff was excellent I like this place because of...

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2Thank Thrillseeker104
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Thrillseeker104 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management.

Victoria, British Columbia, Canada
Reviewed 3 weeks ago via mobile

Stayed feb 15-22 , 2017 Garden view unit, room was clean older at backside of lower level of hotel. Close to beach and pool.Room was ok, not re done just well used, had a safe and maid service was great bed was comfi. Breakfast buffet was just OK, hard to screw up breakfast but bacon was not always available you...

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Helpful?
2Thank Dan G
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Dan G Thank you very much for taking the time to share your thought about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like to apologize for the less than satisfactory of your expectations. We give the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Resort Ixtapa

Address: Boulevard Ixtapa S/N | Lote 2, Ixtapa, Zihuatanejo 40880, Mexico (Formerly InterContinental Presidente)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: €109 - €738 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Ixtapa 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Intercontinental Presidente Ixtapa Hotel Ixtapa
Presidente Intercontinental Ixtapa
Intercontinental Ixtapa
Ixtapa Presidente
Presidente Hotel Ixtapa
Presidente Ixtapa
Holiday Inn Resort Ixtapa Mexico - Zihuatanejo
Hotel Style:
#10 On the Beach Hotel in Ixtapa
#11 Top resorts Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Ixtapa staff and other travellers.
79 questions
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Questions? Get answers from Holiday Inn Resort Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To me I would only take pool side- I had a large balcony 2nd floor (room 2214) and I couldn't complain.”
 of 5 bubbles FortWorthJeffie, 22 Mar 2017 | Read review
“One without ants”
 of 5 bubbles X6396YIjohnf, 21 Mar 2017 | Read review
“Second floor if doing a garden view”
 of 5 bubbles , 20 Mar 2017 | Read review
“pay for a good view”
 of 5 bubbles aweber24, 19 Mar 2017 | Read review
“Ocean front or pool side.”
 of 5 bubbles Brenda195205, 18 Mar 2017 | Read review
5 of 5