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Club Med Ixtapa Pacific

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Club Med Ixtapa Pacific
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2,638 Reviews from our TripAdvisor Community

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Showing 1,994: English reviews
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Reviewed yesterday NEWvia mobile

We are staying for ten days. Have stayed 6 nites already. So far the food and entertainment is fantastic! The sail and snorkelling we went on was a costly trip for the snorkelling that we did. The sailing was very nice thou, and the crew was great. The resort itself, my kids 12, 15 and 15 are having a blast!...

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Thank Jennifer N
Seattle, Washington
Reviewed 4 days ago NEWvia mobile

This was our first time. We were truly by far most impressed by the Kids Club and Petit Club staff: especially Marie, Nay, Rita (?) at Petit Club and Hanna, Sunshine and Emanuel at Kids Club. They engaged our little 3 year old, held her hand and were very nurturing! This staff works hard and they even put together a...

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Thank mariaalexandra2015
Reviewed 6 days ago NEW

My two teenagers and myself just returned from our first Club Med experience, the family resort at Ixtapa, MX. We stayed 5 days on resort, arriving Saturday and leaving Thursday. This is an international resort where English, Spanish and French are regularly spoken. The food was excellent and omni-present and represented American, European and Mexican dishes. Breakfast, lunch and dinner...

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1Thank John N
Club Med Ψ, Public Relations Manager at Club Med Ixtapa Pacific, responded to this review

Thank you for your kind review! We are so pleased that you had a wonderful stay with us at Club Med Ixtapa Pacific. We are glad your family found something for them during your stay. Come back soon! - The Club Med Team

Montreal, Canada
Reviewed 1 week ago

Just spent a week here with family and a large group of friends. Facilities are dirty and worn out. Food is repetitive and poorly managed. We all got sick; vomiting and diarrhea for 24 hours. Staff is not professional and not accommodating. Not impressed at all with this Club Med operations. This resort should be shut down for sterilization and...

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5Thank val20172017
Club Med Ψ, Customer Relations at Club Med Ixtapa Pacific, responded to this review

Hello val20172017, Thank you for taking the time to review Club Med Ixtapa. We truly regret to learn your vacation with us was not up to your expectations. Please contact your local Club Med office and speak with our guest relations department to discuss your concerns further. We hope to resort your faith in Club Med and welcome you back...

Calgary, Canada
Reviewed 1 week ago

We have just returned from an 11 day stay, travelling with our 2 year old daughter. The Petit Club is for 2 and 3 year olds and we dropped her off for 4 hours each morning, during which time mom and dad could play tennis and participate in other activities. We were so impressed by the care and attention that...

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Thank RM21
Club Med Ψ, Public Relations Manager at Club Med Ixtapa Pacific, responded to this review

Thank you for your kind review! We are so pleased that you and your family loved our Children's Club and that you were able to relax and unwind during your stay. Please come back soon! - The Club Med Team

Reviewed 1 week ago

Loved our week at Club Med Ixtapa. 2 families (mom + dad + 16yo boy + 13 yo girl in each family), this was our 2nd time at Club Med, the other family was their 1st. The pros: - Food: overall very good, we never were tempted to do the sit-down restaurant. - The view: the site is awesome and...

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Thank JPHIleBiz
Club Med Ψ, Public Relations Manager at Club Med Ixtapa Pacific, responded to this review

We are so pleased that your first stay at Club Med Ixtapa Pacific was a great one! We are also happy to hear you loved the food options. Please come back soon! - The Club Med Team

Reviewed 1 week ago via mobile

People working there were very unaccommodating...food so so ...rooms need updating...overcharged for what we got ..never going back to this place again. The resort was full of guests with one buffet to serve all .... had the same food everyday and a small restaurant that opened in the afternoon that served the worst food ever ..,discussing ...like serving uncooked hot...

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6Thank Tommy M
Club Med Ψ, Customer Relations at Club Med Ixtapa Pacific, responded to this review

Dear Tommy M, Thank you for choosing Club Med for spring break. We truly apologize that you did not enjoy the dining experience. Our chefs pride themselves on serving world class cuisine, and we are disappointed that your experience did not exceed your expectations. If you would like to discuss your concerns, please contact our Guest Relations department at 1-800-548-1335....

Saint Cloud, Minnesota
Reviewed 1 week ago via mobile

We came back for a 2nd year after our children had so much fun last year. Not the case so far this time around. The GO in charge of the teen club has made no effort to engage the teens. We're so disappointed. Last year Frank was great about pulling them all together and finding activities to appeal to them....

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2Thank jayandjen1
Club Med Ψ, Customer Relations at Club Med Ixtapa Pacific, responded to this review

Dear jayandjen1, We are so happy to have you back in Ixtapa for a 2nd year in a row. We regret that you are having some disappointments with the teen activities. If you are still in the resort, we encourage you to speak with the chef de village or resort management so we can address your concerns right away. Our...

Roslyn, New York
Reviewed 2 weeks ago

This was our 4th time back at Club Med Ixtapa. We traveled during the presidents week break. Weather was awesome like always. Facilities were great. We love this club med. however, we felt like there was a decrease in entertainment overall. Last year we enjoyed the animation entertainment and we really missed out on it this year. Most of the...

Review collected in partnership with Club Med
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Thank Sharon S
Club Med Ψ, Public Relations Manager at Club Med Ixtapa Pacific, responded to this review

We are so pleased that Club Med Ixtapa Pacific keeps you coming back year after year. Your loyalty and feedback is greatly appreciated and will be taken into consideration. - The Club Med Team

Eugene, Oregon
Reviewed 2 weeks ago

Most activities geared for children. We stayed here because we just wanted to get away from the cold and wet of the northwest and Ixtapa was the closest Club Med to us. Overall we were happy with our stay for what we wanted to do, which was relax at the beach and re-energize in the sun. Breakfast, lunch, snacks, and...

Review collected in partnership with Club Med
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1Thank mandj1625
Club Med Ψ, Customer Relations at Club Med Ixtapa Pacific, responded to this review

Dear mandj1625, Thank you for choosing Club Med Ixtapa Pacific. We are delighted that you enjoyed your stay with us and we look forward to seeing you again soon. Best Regards, - The Club Med Team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the wonders of Mexico during your stay at Ixtapa Pacific, a heavenly Mexican hacienda-style all-inclusive resort, elected as one of the ‘world’s best’ family resorts by Trip Advisor. Travel to Club Med Ixtapa Pacific and enjoy a carefree all-inclusive vacation in spectacular sceneries, as the resort is nestled between the Sierra Madre mountains and the shores of the Pacific Ocean. A hassle-free stay for you, an adventure for your kids: practice your favorite sports, indulge at the Spa* or relax on a lounge chair on the breathtaking beach while your children are entertained at Club Med's world-famous Children's Clubs with dedicated activities and sports for children and teenagers, for each age group, and all coordinated by qualified and enthusiastic professionals. Already one of the best family resort for those traveling with babies, this environmentally-friendly hideaway also offers activities for adults. ... more   less 

Additional Information about Club Med Ixtapa Pacific

Address: Playa Quieta | Estado de Guerrero, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: €162 - €707 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Med Ixtapa Pacific 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Club Med so you can book your Club Med Ixtapa Pacific reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Club Med Ixtapa Pacific Hotel Ixtapa
Club Med Zihuatanejo
Zihuatanejo Club Med
Ixtapa Club Med
Club Med Ixtapa Pacific Mexico - Zihuatanejo
Hotel Style:
#1 Family Hotel in Ixtapa
#1 Spa Hotel in Ixtapa
#1 Top resorts Hotel in Ixtapa
#1 Luxury Hotel in Ixtapa
#1 On the Beach Hotel in Ixtapa
#3 Romantic Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Club Med Ixtapa Pacific staff and other travellers.
152 questions
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Questions? Get answers from Club Med Ixtapa Pacific staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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