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Hotel Rockaway

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1 room 2 adults 0 children
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97 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Reviewed 2 weeks ago

We spent 3 nights in the Rockaway Hotel. The hotel is perfectly located right by the beach of Zicatela as well as restaurants and bars in the area. Our double room was huge and the big bed was super comfortable. What was outstanding is the staff. My partner and I have our own company in the UK so we had...

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Helpful?
Thank Ulrike E
Rockaway H, Director Comercial at Hotel Rockaway, responded to this review

Dear Guest! Thank you so much for feedback, it was a pleasure serve to you, we are working hard to offer a great service to all our guests. Greetings!

Reviewed 3 weeks ago via mobile

Terrible service! Very rude front desk manager. Hotel has a huge WATER problem! Showers are terrible, and hot water supply is very limited! When asked for help to solve the WATER issue they said that all the hotel had the same problem and they couldn't do anything about it. They also didn't offer anything in return to compensate! DO NOT...

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Helpful?
Thank Dan N
Reviewed 4 weeks ago

Went there on December and got one of the suites for myself; given the very small price difference with the standard, you get double space and much more comfort. Simple and neat hotel, good maintenance with some brand new rooms, small pool, and very friendly staff. Food is ok in general, do not get your hopes high on elaborated food...

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Helpful?
Thank Fernando M
Rockaway H, Marketing at Hotel Rockaway, responded to this review

Dear Guest! Thank you for leaving a comment, it has been a pleasure to serve you, we hope you come back soon to Zicatela and stay with us. Hotel Rockaway

Kratie, Cambodia
Reviewed 19 May 2016

I was delighted with my stay at this spot on Zicatela Beach. The property is well designed and well maintained. It was very clean inside and out. Everything worked well except the WiFi. I complained to Reception but was told that it was standard for Puerto Escondido. He said they had some guest computers connected to the Internet by cable...

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Helpful?
Thank Rick M
New Rochelle, New York
Reviewed 29 April 2016 via mobile

Having just travelled with friends to Puerto Escondido, I had an amazing, diverse experience at the Hotel Rockaway. The Rockaway combines the perfect balance of contemporary hotel amenities with a Central American vibe. The staff were courteous, professional, and also knowledgeable about the local area, which was helpful for a few daily tours and activities. Our room was clean and...

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3Thank CoachGurney
Reviewed 25 April 2016 via mobile

Amazing hotel. Beautiful rooms and bathrooms. I was so relaxed there. Hotel may not have a beach view but when you are a few steps from the beach it's not an issue. Very friendly staff. Hotel is very clean. Couple of clean cool pools available and a small collection of shops. Also there's a spa and tattoo shop available. I...

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1Thank Carl P
Irvine, California
Reviewed 24 April 2016

I came to this hotel tired and exhausted from my travels in Mexico. Unfortunately, I was hit with a cold due to lack of sleep and rest. This place brought me back to life. The staff was so kind and the place was so clean! I couldn't make it out the hotel the first day, because I wasn't feeling at...

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1Thank iggrmbs
Toronto, Canada
Reviewed 27 March 2016

Stayed @ Hotel Rockaway in mid Feb for 3 nights with friends. Check in was great, no issues. Room was fantastic(can't remember the exact room number) but was on the first floor overlooking the pools. The pools are not huge but are great(one deep the other shallow). Rooms are spotless clean, breakfast had lots of selection that we thought was...

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Helpful?
Thank MFoTo4Me
Rockaway H, Director de Relaciones con Clientes at Hotel Rockaway, responded to this review

Dear Guest, Good to say hello to you and it was a pleasure to serve you with our best quality standards in accommodation. We really appreciate your comment, and the most important thing for us is you, and make your holiday be pleasant and enjoyable. We have excellent promotions for your next trip. On behalf of the entire team Rockaway...

Edmonton, Canada
Reviewed 2 March 2016

Nice hotel , real clean place and great people taking care of the guests. Breakfast was good with fresh fruit and juice. Right near all the bars and restaurants The rooms are great, only if the beds where soft they are rock hard

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Helpful?
Thank Bernie K
Rockaway H, Director de Relaciones con Clientes at Hotel Rockaway, responded to this review

Dear Guest, Nice to greet you and It really was a pleasure to serve you with our best quality standards in accommodation. We appreciate your comment, and the most important thing for us is you, as always we try to satisfy your expectations and make your holiday be pleasant and enjoyable. The entire Rockaway team sends to you a warm...

Puerto Escondido, Mexico
Reviewed 1 March 2016

The gym at Hotel Rockaway in Zicatela is clean with a good variety of equipment. Three treadmills, four stationary bicycles and a good number of weight machines as well as free weights. 350 pesos monthly or 60 pesos per visit. The music has improved over time - both quality and volume. Yesterday, I heard a good number of popular songs...

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Helpful?
Thank micolerH411HU
Rockaway H, Director de Relaciones con Clientes at Hotel Rockaway, responded to this review

Dear guest, Thank you so much for your great words. We really appreciate your preference. Wherever you want come back with us, you are our special client. Best Regards, Rockaway Hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Just steps from world-renowned Playa Zicatela lies an intimate and recently-renovated boutique resort, Hotel Rockaway. This authentic property features 31 guest rooms and 12 beautifully - luxury scaled Residences. All of the spacious units are unique in design and each one possesses their own character. ... more   less 

Additional Information about Hotel Rockaway

Address: Calle Del Morro S/N | Playa Zicatela, Puerto Escondido 71980, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Puerto Escondido
Price Range: €68 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Rockaway 3.5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Rockaway Hotel Puerto Escondido
Hotel Style:
#6 On the Beach Hotel in Puerto Escondido
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rockaway staff and other travellers.
3 questions
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Vancouver, Canada

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Questions? Get answers from Hotel Rockaway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go with the biggers rooms, double comfort on a small price difference”
 of 5 bubbles fernandomQ2627EX, 20 Dec 2016 | Read review
“Not all rooms have a beach view, but you're literally across the street from the beach.”
 of 5 bubbles iggrmbs, 23 Apr 2016 | Read review
“Unless you can afford the penthouse, no room is a good room :(”
 of 5 bubbles 556delilahp, 11 Feb 2016 | Read review
“3rd floor and higher have best view of ocean.”
 of 5 bubbles sharonshelton, 26 Nov 2015 | Read review
“I went with friends but when I return with the family I may stay in one of the amazing new suites or apartments.”
 of 5 bubbles 147vinc, 24 Nov 2015 | Read review
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