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Hotel Suites Villasol

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Hotel Suites Villasol
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264 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Reviewed 5 days ago NEW

The hotel was excellent, the bed comfortable, room clean and an amazing view from our balcony. They upgraded us as per our email request and it was very appreciated. The service from the front desk to the housekeeping was great and while there was a slight language barrier, nothing was missed. The beach club was the high point for us...

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Helpful?
Thank Theresa D
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

we're glad to read your comments, good to know that you had a good time here, Please come back whenever you want

Boston, Massachusetts
Reviewed 6 days ago NEW

Hotel is very pretty and clean & the workers are nice. ---Hotel is VERY NOISY with construction that is worse during the day but right now (5:15 pm) I'm hearing construction noise also. Sunday they were constantly hammering until 6 Pm. --When we booked it said breakfast was included in the price and right now, on trip advisor says "BREAKFAST...

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Helpful?
Thank Kim G
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

Thanks for sharing your comments! We're sorry about the noise, we're remodeling the rooms so we had to take some days to hard working. The breakfast is included in our regular rooms rate,and probably you book with a promotional rate, by the way we're glad you had good days in Puerto Escondido. Hope to see you back soon

Burlington, Vermont
Reviewed 2 weeks ago

Desk: not very helpful, not great attitude Bar/restaurant staff: extremely nice and friendly Breakfast: Excellent buffet choice every morning Bedrooms: OK. Sort of spartan. No chairs to sit. No shelves or closet, just a hanging bar. Room service: forgot to bring fresh towels couple days. Pool: not as large as it seems in the pics Location: Good. Away from the...

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Helpful?
Thank Irma V
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

Thanks for your review Irma. Very complete. We will find what happened, and work on that.

Sydney
Reviewed 2 weeks ago via mobile

The good parts: Hotel Villasol is situated in a quiet neighbourhood outside of the slightly down at heel main strip of Playa Zicatela, about 5 minutes by plentiful & cheap taxis. There are glimpses of the Pacific from some parts of the property and the gardens and pool area are well maintained. The young staff are friendly and keen to...

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Helpful?
Thank Tim O
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

Thanks for your comments. We will work on them. I hope you visit us again soon. We're making many changes. You're gonna like the new rooms. Ask for Deluxe Rooms ;)

Central Florida, Florida
Reviewed 9 September 2016

Only complaint is no comfortable place to sit in the room. Bed was comfortable. The staff was very good; friendly and very helpful. That includes every one from reception to maid. Great food in the restaurant. The beach club is wonderful. Highly recommend.

Review collected in partnership with this hotel
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Helpful?
Thank James S
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

Thanks for sharing your comments, we´re glad your enjoy your time here. We're having many changes in rooms and beach club, so don't stop visit us. Thanks again for your review!

Reviewed 29 November 2015 via mobile

My kids had a good time since they spent most of their time at the pool. Service at the pool started great then was very slow. I think because when they got busy, the staff could not keep up. Will come back and try again

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Helpful?
2Thank Alain Y
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for the review Alain, We are working to improve our service and making some changes, we hope you come back soon, we are sure you will be surprised!

Reviewed 14 November 2015

I spent 4 nights there with my family and we really rested and enjoyed it. The hotel is beautiful, all services are perfect, especially the simming pool, restaurant and beach club. It is not in the downtown but you can take a taxi, very cheap and 10 minutes to the Zicatela Beach.

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Helpful?
Thank Cintia M
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for sharing your comments Cintia, We're glad to know you had a good time here! Please come back wherever you want. Follow us in social media, we usually have interesting promos and content!

Reviewed 29 July 2015

I stayed at the hotel the past week with 5 friends of mine. Let me tell you that I had the most pleasant stay at the hotel. It was really clean, the room had a lot of space for everyone´s luggage. It had only one bathroom and for big groups it can be a little bit uncomfortable but we did...

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Helpful?
1Thank Fer U
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for the review, we're glad to know that you had a good experience. We're meking many changes in the rooms and the restaurant service, so we're sure your next visit will be even better! We hope to see you again soon

Kalmar, Sweden
Reviewed 7 April 2015 via mobile

Statyed here with my friend and we had a great time! Our room was clean, the staff were friendly and even if the hotel is not located in the center irs still close to everything! My favourite part with this hotel is their beach club ! Only 2 min away with a free shuttle bus. It's located at the beach...

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Helpful?
Thank Emma B
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

We're glad to read your comments. Thanks for the review and please come back whenever you want.

Miami, Florida
Reviewed 1 April 2015

Great Oaxacan hospitality. This hotel is located at a more residential area away from the Zicatela noisy street with a beach club, pool and outstanding food. I was traveling with my girlfriend and the experience could have not been better.

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Helpful?
Thank GastonCM
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for the review, we're glad to know that you had a good experience. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Hotel & Suites Villasol, a beautiful hotel by the sea in Puerto Escondido. Enjoy an unforgettable holiday in one of our 86 rooms. We have pool, beach club, 3 restaurants, internet, parking, meeting rooms and much more. We are eager to serve you! ... more   less 

Additional Information about Hotel Suites Villasol

Address: Loma Bonita 2 | Bacocho, Puerto Escondido 71980, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Puerto Escondido
Price Range: €48 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Suites Villasol 3*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#7 On the Beach Hotel in Puerto Escondido
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Suites Villasol staff and other travellers.
7 questions
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Chelsea, Canada
7 days ago

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Questions? Get answers from Hotel Suites Villasol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for building 5 on the top floor, while there are stairs, it's worth it for the view”
 of 5 bubbles 927theresad, 19 Jan 2017 | Read review
“Request a room with a balcony. First floor are the best rooms.”
 of 5 bubbles 801irmav, 9 Jan 2017 | Read review
“Room with balcony and pool view”
 of 5 bubbles 579cintiam, 14 Nov 2015 | Read review
“Dont stay here but if you do ask for the rooms with large balconys facing the pool.”
 of 5 bubbles tlg2013, 17 Mar 2015 | Read review
“try another hotel”
 of 5 bubbles MELAS_5, 13 Mar 2015 | Read review
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