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    Retallack Resort and Spa

    Winnards Perch, St Columb Major TR9 6DE, England
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    30/7/2017 31/7/2017
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    Traveller (379)
    Room & Suite (104)
    Dining (15)
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    Overview
    • Excellent44%
    • Very good34%
    • Average13%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “flow rider” (278 reviews)
    “aqua park” (43 reviews)
    “hot tub” (187 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Pets Allowed
    Spa
    Wheelchair Access
    Tennis Court
    Self-Serve Laundry
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Bedruthan Hotel & Spa
    1,175 reviews
    #2 of 3 hotels in Mawgan Porth
     
    The Park, Cornwall
    248 reviews
    #2 of 5 Speciality lodging in Mawgan Porth
     
    The Valley
    184 reviews
    #1 of 4 Speciality lodging in Carnon Downs
     
    Sands Resort Hotel & Spa
    986 reviews
    #3 of 38 hotels in Newquay
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (915)
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    There are newer reviews for Retallack Resort and Spa
    See the most recent reviews

    171 - 175 of 912 reviews

    Reviewed 3 July 2016 via mobile

    Beautiful area, stayed in lodge 200 their best lodge on the resort.swimming pool,hot tub and sauna all to ourselves:) We had a few extra guests staying with us ie spiders and their webs but other wise lodge was clean and well presented. Recommend the wake...More

    1  Thank flo17101959
    Response from AmyJason2010, Guest Relations Manager at Retallack Resort and SpaResponded 12 July 2016

    Dear flo17101959 Thank you for sharing your thoughts on TripAdvisor where it sounds like you enjoyed all the luxuries that our Heron’s lodge has to offer. Our team is passionate about what they deliver and I will share your feedback with the team as its...More

    Reviewed 2 July 2016 via mobile

    I recently spent a week at Retallack with my parents and 2 children aged 7 & 10. We had a great week. The facilities for children are great and the kids really enjoyed themselves. The staff were great, very helpful and super with the children...More

    Thank Bekapink
    Reviewed 1 July 2016

    The resort and lodges are nowhere near as luxurious as the website makes them appear. The lodges are fine, clean and spacious, but ours was very bland and nothing like the stylish pictures on the website. They are also just all stacked on top of...More

    1  Thank ---KH24
    Response from AmyJason2010, Guest Relations Manager at Retallack Resort and SpaResponded 12 July 2016

    Dear ---KH24 Thank you for taking the time to write about your recent stay here at Retallack Resort. I have read out your comments to the relevant teams as we work hard on getting it right, but there were points you raised that we could...More

    Reviewed 30 June 2016 via mobile

    My family and I visited the resort for a weeks family holiday. We booked a baby friendly package that included a hot tub, a meal for my husband and I, 2 swimming lessons and 2 music lessons for my little boy. When we arrived at...More

    1  Thank Natalie J
    Response from AmyJason2010, Guest Relations Manager at Retallack Resort and SpaResponded 12 July 2016

    Dear Natalie J Many thanks for your Retallack review following your recent stay here. Your feedback had been fully resolved personally and settled prior to your TripAdvisor post. I truly hope that any feelings of disappointment have now been allayed and if I can be...More

    Reviewed 27 June 2016

    The lodges and apartments here are very well equipped and are extremely comfortable. The position around the lake is lovely and perfect for quite relaxation. If you have children there are good facilities for safe fun especially in the water. For those a little older...More

    Thank KevinPlymouth
    Bedruthan Hotel & Spa
    1,175 reviews
    #2 of 3 hotels in Mawgan Porth
     
    The Park, Cornwall
    248 reviews
    #2 of 5 Speciality lodging in Mawgan Porth
     
    The Valley
    184 reviews
    #1 of 4 Speciality lodging in Carnon Downs
     
    Sands Resort Hotel & Spa
    986 reviews
    #3 of 38 hotels in Newquay
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$105 - US$149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, LateRooms and Hotwire so you can book your Retallack Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • St Columb Major
    • Also Known As
    • Retallack Hotel St Columb Major ,
    • Retallack Hotel Cornwall
    Add Photo Photos
    Traveller (379)
    Room & Suite (104)
    Dining (15)
    Pool & Beach (11)
    Hotel & Grounds (281)
    Bathroom (13)
    Family and Play Areas (5)
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    7.17 km away
     
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    Ask a question
    Questions & Answers
    kimatravel
    6 April 2017|
    Answer Show all 4 answers
    Response from RetallackResort2016 | Property representative |
    Hi kimatravel. We did have a few technical problems earlier this week but all fixed now!
    0
    Votes
    Steve W
    23 January 2017|
    Answer Show all 5 answers
    Response from Warren G | Property representative |
    Hi The pool has got reasonable access via steps..... similar to roman steps Regards
    0
    Votes
    rojawsm
    Once again I am so concerned that a family wedding party staying in three separate luxury, expensive lodges on Retallack are going to be so disappointed. So many comments about worn out lodges, lack of cleanliness, not 5*, shop and other amenities totally inadequate. Yet Retallack don't appear to be responding in any shape or form. I have been following reviews since booking November 2015. Our extended family will have spent thousands at the resort and even American relations staying, Americans don't put up with lack of value for money and inadequate service.Too late now and feel totally let down that Retallack are not changing their resort in response to reviews. Cleanliness and items not working in Lodges can be addressed rapidly. What are Retallack doing about the many reviews mentioning the same lack of care and attention given they advertise resort as luxury 5* and charge accordingly ,extremely expensive?
    28 August 2016|
    Answer Show all 8 answers
    Response from RetallackResort2016 | Property representative |
    I would like to thank you for your comments received regarding reviews of Retallack Resort. I must say, the vast majority of guests have an outstanding stay, exceeding all expectations and we provide value for money... More
    0
    Votes
    Room Tips
    "Ask for lodge near lake"
    Read review
    "Think we were 32 or 34b which over looks lake. Although you can hear beach music, which is loud. Not problem..."
    Read review
    "Ground floor 'suite' had larger balcony than a first floor."
    Read review
    "This is a resort rather than an hotel so its mostly lodges as opposed to rooms."
    Read review
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