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NH Puebla Centro Historico

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#8 of 95 Hotels in Puebla
Certificate of Excellence
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NH Puebla Centro Historico
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939 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Mexico City, Mexico
Reviewed 2 weeks ago

The location of the hotel is excellent, a very nice walk of a few blocks to many of Puebla's historic attractions like the cathedral or Museo Amparo. In case you arrive by car the hotel has parking at an extra cost. The decor of the hotel is modern and quite nice and the staff at the front desk is quite...

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Helpful?
Thank Beatriz M
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this review

Dear Beatriz M , It's a pleasure to greet you and also to thank you for the time you took for bring us your review about the recent experience in our hotel, we value your feedback because it helps us to improve our services. We are sorry about the inconvenient with swimming pool but we hope you can visit us...

Brooklyn, New York, United States
Reviewed 3 weeks ago

This was my first time staying at the NH Hotel in Puebla. Due to reasons that will remain undisclosed I decided to book with NH since I had already booked for a later date at NH in Mexico City during my vacation. I arrived at the hotel sometime after 3:30 in the afternoon but was told I had to wait...

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Helpful?
Thank Alex V
Karen Perea G, Director de Recepción at NH Puebla Centro Historico, responded to this review

Dear Alex V, It´s a pleasure to greet your and also I would like to thank you for the review about your recent experience at our hotel. The feedback from our guest is really important to us, because it helps us to detect the improvements needed in each of our different areas. We are happy to know your stay was...

Porto Mantovano, Italy
Reviewed 4 weeks ago

I like this location do to its close proximity to downtown Puebla. NH Hotel provided great service during breakfast and in general for the complete stay. I will recommend others to stay at this hotel for future stays.

Review collected in partnership with NH Hotels
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Helpful?
Thank 871maytel
Karen Perea G, Director de Recepción at NH Puebla Centro Historico, responded to this review

Dear 871maytel , I would like to thank you for the time you took to review your recent experience at the our hotel, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service but also a memorable experience, I am very happy that we were able...

Reviewed 5 weeks ago

Modern hotel just 2 blocks from the Zocalo! All of the attractions in the centro historico are within walking distance, the location is truly perfect. The customer service was great. I was warmly welcomed at check-in and greeted by the staff every time they saw me during my 3 night stay. My standard room with a king sized bed was...

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Helpful?
Thank Matt P
Karen Perea G, Director de Recepción at NH Puebla Centro Historico, responded to this review

Dear Matt P, It´s a pleasure to greet you and also to thank you for the time you took to review your recent experience at our hotel, we welcome your feedback and also we are really happy to know your stay was wonderful. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable...

Mexico City, Mexico
Reviewed 4 March 2017

The hotel is close to the historical city centre. The beds were superb. The only thing which needed some improvement was the roomservice. However, we didn't speak that well Spanish and the waiter did not understood English. Nevertheless, the people were very friendly.

Review collected in partnership with NH Hotels
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Helpful?
Thank Bob V
Karen Perea G, Director de Recepción at NH Puebla Centro Historico, responded to this review

Dear Bob V I would like to thank you for share review about your recent experience at NH Puebla Centro Historico hotel. I am very happy that we were able to give you a pleasant stay. We are sorry about the inconvenient with the roomservice, we are going to work for improve that area. My team and I appreciate the...

new york
Reviewed 20 February 2017

Very good hotel with just a few little things to improve! Superb staff, welcoming and eager to make your stay enjoyable: I have allergies and I like a bright, comfortable and very quiet room. Martha let me explore the hotel until I found the perfect one (room 336). Room is spacious, lovely, worthy of NH Collection, with very comfortable firm...

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Helpful?
Thank ginsengNewYork
Karen Perea G, Director de Recepción at NH Puebla Centro Historico, responded to this review

Dear ginsengNewYork , We would like to thank you for share the review about your recent stay in our hotel, your feed back is really important to us, it's so motivating to know our guest's came back home happy. Be sure that your congratulations will be shared to our partner Martha, my team and I appreciate the opportunity we had...

Lima, Peru
Reviewed 19 February 2017 via mobile

It's all about the location. And frankly it is worth the stay if for that alone - should other hotel options in the historic center be booked as was the case for us on a spur of the moment trip. BUT. You get what you paid for. The modern vibe of the minimalist clean cut lines is a little faded....

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Helpful?
Thank Bethesda2010
Karen Perea G, Director de Recepción at NH Puebla Centro Historico, responded to this review

Dear Bethesda2010 , I would like to thank you for the time you took to write about your recent experience at our hotel, I do value your feedback and apologize for the inconveniences with your bath room and air conditioning. The management staff and I are dedicated to offer the quality services you expect from a hotel like ours and...

Toluca, Mexico
Reviewed 15 February 2017

I have visited this hotel both for business and vacation. The location is great! only 1 block from the main square (centro histórico). You can walk to many atractions and restaurants in the area. Rooms are very nice as well as the attention provided by the hotel's staff.

Review collected in partnership with NH Hotels
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Helpful?
Thank Toluca MX M
Karen Perea G, Director de Recepción at NH Puebla Centro Historico, responded to this review

Dear Toluca MX M I would like to thank you for your comments about the recent experience at our hotel, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest. We are really happy that we...

Reviewed 1 February 2017 via mobile

I spent a night due to business visit. The hotel is in a privileged location just at downtown. The facilities are better than average and the staff is friendly. The room was too noisy as you get all street noises available in a busy downtown. So for a short business or "stay awake" visit..I guess is ok.

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Helpful?
Thank Isaac V
Karen Perea G, Director de Recepción at NH Puebla Centro Historico, responded to this review

Dear Isaac V It´s a pleasure to greet you and also to be able to thank you for your comments. We apologize for the inconvenient during your stay, specially for the noise that won't let you rest as you deserve. We hope you can give us a second chance so we can provide you a excellent service and of course...

Reviewed 24 January 2017 via mobile

NH is a modern hotel just two blocks west of the Zocalo, no local color, but all of the modern conveniences. We popped for a few extra pesos and booked a junior suite, which turned out to be perfect since we both came down with head colds and spent more time in the room than usual during our six day...

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Helpful?
Thank SteveDan45
Eduardo Sanchez M, Director General at NH Puebla Centro Historico, responded to this review

Dear SteveDan45 Thank you very much for your love review about your recent stay with us, we are really happy to know that despite of your cold you were able to enjoy of our hotel and also of our beautiful city. We hope to welcome you back soon and also that you feel better now. Best regards!!!

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the historic distric of Puebla and considered World Heritage by UNESCO, just two blocks from the Cathedral, Zocalo, Congress and the Government Palace. Just a few blocks from the main traditional tourist attractions, such as El Barrio del Artista, El Callejon de los Sapos, La Calle de los Dulces where the famous Convento de Santa Clara is, museums and typical restaurants where you can find the traditional cusine of Puebla. With fast and easy access to the most important venues for Conferences and Conventions of the city and near the industrial areas where our guests can return to the hotel to rest and enjoy the warm of the most traditional area of Puebla. ... more   less 

Additional Information about NH Puebla Centro Historico

Address: Calle 5 sur Centro Historico 105 | Downtown, Puebla 72000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: €50 - €96 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Puebla Centro Historico 3.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Nh Puebla Hotel Puebla
Nh Hotel Puebla
Hotel Style:
#4 Business Hotel in Puebla
#5 Best Value Hotel in Puebla
#6 Romantic Hotel in Puebla
#6 Family Hotel in Puebla
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Questions & Answers

Here's what travellers have asked, with answers from NH Puebla Centro Historico staff and other travellers.
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Questions? Get answers from NH Puebla Centro Historico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 4th Floor may be a great choice.”
alexv240, 29 Mar 2017 | Read review
“Room 336 great. faint humming noise from the a/c system. Make them cover the flashing lights over the bed”
ginsengNewYork, 20 Feb 2017 | Read review
“floors 3+ have the best views of the city.”
F7106CZchrisg, 19 Jan 2017 | Read review
“I like room with a Church view”
Boston2009_9, 22 Dec 2016 | Read review
“Can ask for quiet rooms as there are parades some nights”
Gatubela65, 4 Nov 2016 | Read review
5 of 5