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Holiday Inn Express Puebla

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Traveller (61)
Room & Suite (57)
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Overview
  • Excellent36%
  • Very good46%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“hi express”(3 reviews)
“front desk”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Puebla
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Special Offer: Book Direct and Save
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Reviews (198)
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All reviewshi expressfront deskwasher and dryerfree wifitamalesbusiness hotelshort walkhistoric centertaximexicomicrowavewalmartweddinggymzocalo
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11 - 15 of 62 reviews
Reviewed 1 November 2015 via mobile

I was on the 7th floor volcano view. The king size bed was comfy and clean. Breakfast was ok amd the small indoor pool was perfect for kids. The parking lot was free and annexed to the intercontinental.

Thank antonyang
Response from Lisandra C, Guest Experience Champion at Holiday Inn Express PueblaResponded 3 November 2015

Dear antonyang, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Regards!!!

Reviewed 1 October 2015

My wife and i stayed at this hotel on the 19 th of sept to the 22nd.loction was not close to the historic but made up for it by being close the shopping and restaurants,the historic section was only 70pesos taxi ride.first off the staff...More

Thank Daniel B
Response from Lisandra C, Guest Experience Champion at Holiday Inn Express PueblaResponded 3 October 2015

Hi Daniel B, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 20 July 2015

First, I would like to say that the staff at the front desk, lobby and breakfast area are wonderful. The breakfast bar is good but could use a change of offerings from time to time. Also, in my stay, I was in need of a...More

Thank Jackie H
Response from Lisandra C, Guest Experience Champion at Holiday Inn Express PueblaResponded 21 July 2015

Jackie H Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value...More

Reviewed 17 July 2015

Good location. Friendly and knowledgeable staff. Husband was working part of the time so I was just on my own. Walked around, even to the Central square which is a good hike...approximately 1.5 miles. Hotel is very clean. Breakfast is included and has a lot...More

Thank DebLucky2014
Response from Lisandra C, Guest Experience Champion at Holiday Inn Express PueblaResponded 18 July 2015

Hi DebLucky2014 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 2 July 2015 via mobile

Stayed at this property several times and every time they improve their facility. Nice rooms and pool area. Only downside could be breakfast. Very few natural options ended up me visiting the neighboring hotel for breakfast. I've visited other express hotels with better options. Price...More

Thank Julian M
Response from Lisandra C, Guest Experience Champion at Holiday Inn Express PueblaResponded 4 July 2015

Hi Julian M, Thank you for your candid review. We apologize that your recent stay did not meet expectations. The breakfast is provided in this way because it is part of a brand standard assure you that we improve to your satisfaction. We appreciate your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$53 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Puebla
#10 Family Hotel in Puebla
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$53 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Puebla
#10 Family Hotel in Puebla
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (61)
Room & Suite (57)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Consider Higher Floors or rooms near to the end of the annex corridors!"
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"Away from elevator"
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"Highly suggest a King Suite for the size, refrigerator and microwave."
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"Recommend the suite with microwave and frig. Very good size room."
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