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    EL Sueno Hotel & Spa

    9 Oriente No 12, Puebla 72500, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$104
          US$100
          SAVE US$4
          US$104
          US$104
          Traveller (174)
          Room & Suite (56)
          Dining (13)
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          Overview
          • Excellent60%
          • Very good24%
          • Average9%
          • Poor3%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Hot Tub
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Concierge
          Spa
          Banquet Room
          Dry Cleaning
          Rooftop Terrace
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
          Casareyna Hotel
          748 reviews
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          NH Puebla Centro Historico
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (289)
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          There are newer reviews for EL Sueno Hotel & Spa See the most recent reviews

          71 - 75 of 94 reviews

          Reviewed 30 January 2012

          The hotel in perfectly located in the centre of town but in a quieter street. It´s a little oasis of tranquility just a few block from the busy Zócalo. It is simply beautiful!!! From the moment you walk in to reception, the interior garden with...More

          1  Thank PersonWhoJourneys
          Reviewed 29 November 2011

          It was my second time at El Sueno, I was so excited staying at one of the master Suites this time. Being a native New Yorker I love great food. El sueno has good food not great but one of the best I've ever had...More

          1  Thank NativeNewYorker138
          Reviewed 31 October 2011

          We first booked the Jr. Suite which wa absolutely awful. The decor, the layout and the orientation within the hotel all felt like an afterthought. We viewed the master suite which was equally atrocious and ultimately chose a deluxe room. The deluxe room was clean,...More

          2  Thank hellokate
          Reviewed 18 September 2011

          Somehow, this hotel misses the mark. The location is astounding...with the zocolo and cathedral only a couple of blocks away. The room looked great...but it just wasn't that comfortable. The ceiling is two stories high, so you have an allusion of space, but the only...More

          Thank emilymolly
          Reviewed 15 August 2011

          We where recently in El Sueño Hotel in Puebla. I am a Physician in Mexico City and my and my girl friend are considered to be relaxed, tolerant and easy going when you go for a vacation. El sueño became a Nightmare. The Spa Room...More

          3  Thank Malkah N
          Casareyna Hotel
          748 reviews
          #1 of 99 hotels in Puebla
           
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          988 reviews
          #10 of 99 hotels in Puebla
           
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Concierge
          • Multilingual Staff
          • Shuttle Bus Service
          • Breakfast included
          • Dry Cleaning
          • Laundry Service
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$86 - US$142 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Romantic Hotel in Puebla
          • #6 Spa Hotel in Puebla
          • #8 Luxury Hotel in Puebla
          • #14 Business Hotel in Puebla
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 20
          • Reservation Options
          • TripAdvisor is proud to partner with Travelocity, Priceline, Expedia, Hotwire, Orbitz, Booking.com, Hotels.com, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your EL Sueno Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Central Mexico and Gulf Coast >
          • Puebla >
          • Puebla
          • Also Known As
          • El Sueno Hotel
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          Traveller (174)
          Room & Suite (56)
          Dining (13)
          Pool & Beach (6)
          Hotel & Grounds (116)
          Family and Play Areas (13)
          Bathroom (8)
          Business Centre & Event Rooms (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Kellsson
          Hello, does the hotel have a gym?
          16 January 2017|
          Answer Show all 2 answers
          Response from fidelizacion2017 | Property representative |
          Dear Mr/Mrs. Kellson: Thank you for your interest on our facilities. Unfortunately, our gym is currently being renewed and improved for our customers' benefit and satisfaction. There's no telling when it will be available... More
          0
          Votes
          Google Translation
          ellenziegler
          I am looking forward to staying at El Sueno Hotel and Spa, but I am disappointed that I have been charged the full amount of my stay by credit card six weeks before arriving. This seems quite unfair and unusual as well. I am a frequent traveler and have never run into this policy. I'd be interested in hearing the hotel's response. Looking forward to more information. Ellen Z, Seattle
          29 November 2014|
          Answer Show all 2 answers
          Response from HotelPuebla | Property representative |
          Dear Miss Ellen, thank you for you preference towards our services. When you book a room with us, we only ask for a credit card number as a warranty, but you can choose your payment method at the moment of your arrival. We... More
          0
          Votes
          Google Translation
          mpapier
          Hello! We will be in Puebla for one week later this month though we are not staying at this hotel. I am curious about your spa treatments\pricing. Is it possible to book a package and see pricing online? Thank you so much! Also, is there any English speaking staff at this facility. Thank you!
          10 November 2014|
          Answer Show all 2 answers
          Response from HotelPuebla | Property representative |
          Dear mpapier, thank you for your interest in our facilities and services. Of course we have English speaking staff! You don't have to worry about communication at all. And regarding our Spa services, we have a huge variety... More
          0
          Votes
          Google Translation
          Room Tips
          "dont book here"
          Read review
          "we stayed at Isadora and it was comfortable and quiet since it was in the second floor, I recommend second..."
          Read review
          "Not sure about the direct hotel rate, but there seem to be lots of online deals"
          Read review
          "rooms in the lower floor are easier to access for the elderly."
          Read review
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