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Hotel One Puebla FINSA

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Traveller (7)
Dining (18)
Room & Suite (11)
Overview
  • Excellent29%
  • Very good41%
  • Average20%
  • Poor7%
  • Terrible3%
14 May 2017
“Really untidy.....”
24 Jun 2016
“Average ... it is convenient though!”
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
3 Star accommodation
All hotel details
Additional information
Offers from Hotel One Puebla FINSA
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Offers from Hotel One Puebla FINSA
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (265)
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1 - 5 of 15 reviews
Reviewed 14 May 2017

Do not know why people call lame hotels, business. Rooms area really small for a hotel in the middle of nowhere.. views are terrible we saw cattle and dirt. And what is terrible is that the room had bad smell and was really untidy... I...More

Thank DavidHG
Response from Juan Carlos F, Gerente at Hotel One Puebla FINSAResponded 17 May 2017

Dear David, I apologize for the poor service we gave you, we are working hard to prevent this from happening again, on the other hand, we are not a business hotel, we are an economy class.

Reviewed 24 June 2016 via mobile

Average ... it is convenient though! Designed for business travellers and it is just that. Right off the highway across from the VW plant. Breakfast is underwhelming and rooms are basic but admittedly clean.

1  Thank METRUN360
Response from Claudia V, Gerente at Hotel One Puebla FINSAResponded 26 June 2016

I appreciate the time you took to write this comment, all the One hotels are the same way. I hope to see you here next time.

Reviewed 11 April 2016

No good rooms , due the pillows are horrible size ( too small) and very hard) The bathroom area is too small; I'm not big body person, and i had issues to get inside., beside to noise, all noise from next room you are able...More

Thank ERNESTO C
Response from Claudia V, Gerente at Hotel One Puebla FINSAResponded 14 April 2016

Dear Guest Thanks for having chosen One Puebla Finsa. We apologize about the inconvenience you had with our pillows, we have already bought and we are waiting the delivery supplier. Also I appreciate your comments about our rooms and we will share them with our...More

Reviewed 2 March 2016

I have stayed at several One Hotels and this is the worst. Got a queen bed very thin sheets and a single size mattress protector. Also the noise from the room next door was very noisy all night, I did not sleep all night, I...More

Thank Alpineman88
Response from Claudia V, Gerente at Hotel One Puebla FINSAResponded 7 March 2016

Dear Guest Thank you for comments about your stay. I apologize about the inconvenients during your stay with us. It makes me very sad to know about these situations, especially because our quality and service standards are set to met costumer satisfaction. We are working...More

Reviewed 3 November 2015

Walls are so light it is like you are sleeping on the same room than the ones around you, there is no privacy here. You are going to listen every single thing your neighbors do even serving a glass of water and they will hear...More

Thank LAURA R
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Breakfast included
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$43 - US$54 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Puebla
#4 Green Hotel in Puebla
#11 Business Hotel in Puebla
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$43 - US$54 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Puebla
#4 Green Hotel in Puebla
#11 Business Hotel in Puebla
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (7)
Dining (18)
Room & Suite (11)
Business Centre & Event Rooms (1)
Questions & Answers
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linda J
13 December 2015|
Answer
Response from Juan Carlos F | Property representative |
Dear Guest Thanks for thinking in One Finsa for your stay in Puebla, Unfortunately pets are not allowed inside the hotel. I apologize for this and we hope to have the opportunity to be your host. Cordially Claudia... More
1
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Google Translation
ElidioM
13 April 2015|
AnswerShow all 2 answers
Response from Juan Carlos F | Property representative |
Estimado Elidio, Gracias por tu interés en hospedarte con nosotros en el Hotel One Puebla Finsa. Contamos con estacionamiento en la parte del sótano y planta baja el cual no tiene costo alguno para nuestros huéspedes. Le... More
1
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Google Translation
Room Tips
"I will say one without windows if you do not want to be depressed."
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"When doing the reservation it ask you which kind of room you want, one queen size bed or two double beds, so..."
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"Choose a room with the volcanoes view."
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"Ask not to have a room on the side of the motorway. It will be a big pain."
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