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Hotel del Portal

Hotels.comUS$51*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$91*
US$51*
Great Deal
US$62*
US$56*
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Hotel del Portal
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121 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Italy
Reviewed 20 September 2015

The hotel's position right in the main square turns this place into a real tourist-trap; and most of the people leave after the first night, once they realize that there are a lot of better, nicer, cheaper and better attended hotels just around the corner, and without all the noise of this place. The rooms are small, old and smelly;...

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2Thank realworldtraveller
Silver Spring, Maryland
Reviewed 8 August 2015

Stayed at this hotel and I was quite impressed with the cleanliness and comfort of the room. The toilet was actually sanitized before my arrival and there was actually a strip of paper (like a seal) stating the same. I didn't eat in the restaurant so can't comment on the food here. Also we left quite early in the morning...

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Thank Steve Y
California
Reviewed 23 January 2015

It is located right around the corner from the central square, surrounded by a variety of restaurants and antique and candy shops. The zone is safe, there's policemen everywhere. However, I found it uncomfortable for the price. The beds, for example, were hard, the cable did not work well: not a single tv station could be seen clearly, and the...

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Thank Mauricio C
Huauchinango, Mexico
Reviewed 5 January 2015

I chose this hotel based on location and the price. I arrived, front desk spoke little English (if that matters). I requested a room looking outside. I was given a room that had a little balcony that faced the side street, not the square which was fine with me. However, the room was not at all updated, it was old...

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Thank NomadicSky
Vienna, Austria
Reviewed 16 November 2014

The most horrible hotel we stayed in in Mexico. The rooms are old and run-down and mine had no external window so I felt like I was in a prison cell. The bed was the hardest I have ever slept on - the tiled floor would have provided a more restful sleep. Food at dinner and breakfast was awful. Service...

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1Thank Cassowary
El Centro, California
Reviewed 21 October 2014

Very well located near the Cathedral, main plaza, and all kind of transportation. Employees speak English and are always trying to see you feel comfortable. The restaurant is great with classical Mexican food but also American dishes. The breakfast has a lot of Mexican pastries that are just delicious, Wi/Fi and also computers for the guests. A lot of information...

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Thank Cristina R
Santiago, Region Metropolitana, Chile
Reviewed 29 August 2014

Good hotel, very clean and right at the main square. Rooms with view to the Zócalo are beautiful, but having a view to the street is ok, as buildings have beautiful architecture. Breakfast is included (coffee, fruit or juice, eggs, bread), but access to the buffet in the morning is extra. Wifi is free and of good quality, and the...

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1Thank Uraidah
Krakow, Poland
Reviewed 9 June 2014

The hotel is centrally located, right at the main square. What I loved about it - the employees very very nice and friendly, unlike in many hotels were the service is not so great. There was a bit of noise from the street, as our room was in front of the plaza, but it's normal, we didn't complain. It was...

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Thank Boni B
victoria
Reviewed 20 February 2014

We've just spent two nights at this hotel. The staff were very good! We had booked through a tour company and when we got to our room it had twin beds. We asked for a double bed and the staff happily accommodated us. The front desk seemed to have an English speaker on whenever we had a question and were...

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Thank kayakchick
A TripAdvisor Member
1 review
Reviewed 17 February 2014 via mobile

Well my favorite place to stay. .you will experience a 10+ service. .10+ clean 10+ restaurant 10+ friendship. .well i can continue on say verry good things about this hotel..but if you traveling to puebla city..stop by..i warranty this is the best for your money.. ( dont leave the hotel without stopping in their restaurant..must try...!!! )

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Thank A TripAdvisor Member

63 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning

Additional Information about Hotel del Portal

Address: Juan de Palafox y Mendoza Num 205, Puebla 72000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: €37 - €62 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel del Portal 2.5*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#9 Best Value Hotel in Puebla
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Questions & Answers

Here's what travellers have asked, with answers from Hotel del Portal staff and other travellers.
1 question
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MN, USA
8 months ago

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Questions? Get answers from Hotel del Portal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an outside room with 2 beds”
FOODCRITICDoylestown, 8 Mar 2017 | Read review
“Ask for a rom away from the street”
Jen540, 8 Oct 2016 | Read review
“Best view overlooks the zocalo”
xalx, 18 Feb 2016 | Read review
“Rooms facing the street will be noisy in the morning”
JRote, 19 Oct 2015 | Read review
“There are tons of spectacular restaurants and bars here. No need to eat in hotel”
983stevey, 8 Aug 2015 | Read review
5 of 5
Hotels.com
US$51* /night
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Booking.comUS$62
Expedia.comUS$56
AMOMAUS$91
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*Disclaimer
Prices are for 1 room, 2 adults
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