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City Express Zacatecas

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91 Reviews from our TripAdvisor Community

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Showing 14: English reviews
jacksonville
Reviewed 30 September 2016

We were driving from the US border to Oaxaca towing a trailer with our furniture. There was stretch of road with huge potholes and we seemed to hit all of them. The suspension on the trailer was broken. We were exhausted and pulled into the City Express to be first greeted by a man named Carlos. He easily backed the...

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Thank j_lujan_exley
Valle de Guadalupe, Mexico
Reviewed 31 December 2015

This hotel is next to Fiesta Inn and fairly close to the state government building toward the outer city limits of Zacatecas. The hotel has free transportation service , one way, to many destinations like the Galleria shopping mall which is 3 minutes away by car. I stayed for 1 year in this hotel and the staffs are friendly and...

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Thank Masaaki F
marlen c, Guest Relations Manager at City Express Zacatecas, responded to this review

Dear Masaaki F, Thank you for sharing your valuable comments with the tripadvisor community, it's such a pleasure to know that City Express Zacatecas exceeded your expectations. We look forward to your next visit. Kind Regards,

Reviewed 22 December 2015 via mobile

This is one of the best hotels I've stayed at in Zacatecas. This hotel is extremely clean and the staff was very friendly I definitely recommend it and will be staying here next time I visit Zacatecas

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Thank Amador1982
marlen c, Guest Relations Manager at City Express Zacatecas, responded to this review

Dear Amador 1982, Thank you for choosing our hotel for your last trip to Zacatecas, pleased to hear how the hotel and our staff made a lasting impression, and thank you for sharing your valuable comments in the tripadvisor community, We look forward to your next visit.

Reviewed 10 December 2015 via mobile

They went out of their way to recommend locations for us to visit and eat. They made a lost for is which I thought was very helpful. I also requested an extra blanket and they didn't hesitate to bring it to my room. Thanks a lot guys and I will return next time I'm in town!!!!

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Helpful?
Thank Jesus R
marlen c, Guest Relations Manager at City Express Zacatecas, responded to this review

Dear Jesus R, Thank you for choosing our hotel for your last trip to Zacatecas, pleased to hear how all staff made a lasting impression. We look forward to your next visit. Kind regards

Reviewed 21 March 2015 via mobile

I drove from Juarez to Zacatecas witch it about 14 hours. Got to city express around 8pm. The room I stayed in was horrible. Everything was dirty. The tv, remote & menus were all greasy and stained. Bathroom was discussing/falling apart. There were things missing.(door knob, buttons on the phone). Literally only stayed there from 8pm till 5am the next...

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1Thank Lisa F
marlen c, Guest Relations Manager at City Express Zacatecas, responded to this review

Dear Lisa, First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper and maintenance, who will be working on better training and meet the quality standards Hotels City. I hope...

Columbia, South Carolina
Reviewed 2 January 2015 via mobile

The hotel is very clean and neat. The place offers the basics but I would absolutely stay there again. The staff is very friendly and helpful. The rooms have their own air and heating system which is a plus for me.

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1Thank Armidaal07
Marlen C, Guest Relations Manager at City Express Zacatecas, responded to this review

Dear Armida, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Zacatecas did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

London
Reviewed 7 December 2014

I stayed here for 5 nights and would agree with most of the comments made. Being so far out of town was a nuisance but the shuttle was useful. Surprisingly the hotel was quiet despite being on a main road. The breakfast was sufficient and the staff went out of their way to be helpful.

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Thank meb91
Marlen C, Guest Relations Manager at City Express Zacatecas, responded to this review

Dear Guest, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Zacatecas did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

Reviewed 26 June 2014 via mobile

The hotel is located on the main expressway(mostly toll) near the new Government City and close to the one enclosed upscale mall in Zacatecas but 5 miles from the center of the historic district of the city where the cultural sites are. There is a shuttle on a space available basis within a 10K radius that should get you to...

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Thank 998barryg
Marlen C, Guest Relations Manager at City Express Zacatecas, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Zacatecas did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

Colorado Springs
Reviewed 18 January 2014

Had a LONG days drive through N Mexico, and we were quite tired, fatigued, ready to quarrel, were using non-standard English, hungry and sick of being in a car. We made it outside of Zacatecas, hoped to find a hotel outside the city as we were ready to camp in a cow field at this point, but all the cow...

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1Thank tomjackson008
Marlen C, Guest Relations Manager at City Express Zacatecas, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express Zacatecas comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon

Portsmouth, United Kingdom
Reviewed 12 April 2013

The City Express Hotel in Zacatecas is a 15-20 minute taxi ride from the La Calera Airport at a cost of about 300 Pesos (12 GBP). The hotel advertised a shuttle bus and whilst I tried to arrange that to pick me up when I booked on the internet I did not see it on my arrival so took a...

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Thank James B
ControlCalidad, Guest Relations Manager at City Express Zacatecas, responded to this review

Dear James Please let us know your comments regarding the service received by the limited English and a little more variety in the breakfast menu as this lets us know your needs and work on them to make your stay both enjoyable and complete. We said goodbye, but not before thanking his comments. See you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Meeting Rooms

Additional Information about City Express Zacatecas

Address: Calzada Heroes de Chapultepec No. 1700 | Fracc. Argentum, Zacatecas 98050, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Zacatecas > Zacatecas
Price Range: €41 - €62 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — City Express Zacatecas 2*
Number of rooms: 109
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Questions & Answers

Here's what travellers have asked, with answers from City Express Zacatecas staff and other travellers.
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15 days ago

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Questions? Get answers from City Express Zacatecas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best rooms are facing the eastern side with a view of Galeria shopping mall”
 of 5 bubbles masaakif2015, 30 Dec 2015 | Read review
“I hit the pool button by mistake, I don't think it has a pool l”
 of 5 bubbles tomjackson008, 17 Jan 2014 | Read review
“Get a room away from the road. There is a little traffic noise in some rooms”
 of 5 bubbles JamesB876, 12 Apr 2013 | Read review
“I think all rooms here are of equal quality”
 of 5 bubbles JeltjeAjijic, 6 Jun 2012 | Read review
“rooms farther from the road will be quieter. and rooms on the lower floors will have less draft from smokers outside and a more pleasant scent.”
 of 5 bubbles FlintM, 7 Nov 2011 | Read review
5 of 5
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