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Hotel Emporio Zacatecas

426 reviews
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Traveller (220)
Room & Suite (48)
Storyboard
Overview
  • Excellent60%
  • Very good32%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Hotel Emporio Zacatecas
Offers & Announcements: MX$1,403 (MXN)
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (426)Write a Review
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All reviewsgreat hotelperfect locationbreakfast buffet ismain plazahighly recommend staying herehigh floorworld heritagedelicious lunchprice qualitymexico cityrooms are modernfront desk staffview from the balconygoogle translatethe hotel staffabove averagebeautiful building
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11 - 15 of 111 reviews
Reviewed 24 June 2017

This hotel is rigth in the center of the city ...You can walk aroud , alot of chuches to see ,we took one of the tours.AND... I forget something in the room. And Ms.Imelda Ramírez Medina Asistente de Dirección General/ General Manager Assistant. Help me...More

Thank Lidia T
Response from Emporio_Zacatecas, Director General at Hotel Emporio ZacatecasResponded 27 July 2017

Dear Lidia It feels so great to read your comments about your experience with us, we'll be waiting for you to come back. Kind Regards

Reviewed 15 May 2017

Great location in the heart of town! The rooms are very nice and all the staff are friendly! They also have great breakfast buffet. I think an outside room in the upper floors would be best. Another plus is that they have basement garage parking...More

2  Thank Stan J
Response from Emporio_Zacatecas, Director General at Hotel Emporio ZacatecasResponded 27 July 2017

Dear Mr Stan Thank you so much for taking time to send these nice comments about your experience with us. It is so important for us to know how our guests passed their stay. Please come back soon. Kind Regards

Reviewed 14 May 2017

This lovely hotel is just across the street from the catedral and walking distance to almost everything. The entire staff was friendly and helpful. Be aware the breakfast buffet is very large if you choose that option. The only negative was that the air conditioners...More

2  Thank Beverly B
Response from Emporio_Zacatecas, Director General at Hotel Emporio ZacatecasResponded 27 July 2017

Dear Mrs Beverly Thank you so much for taking time to send your comments, they helps to offer a better service every day. We are working on the air conditioners situation, we hope to have you here in home soon. Kind Regards

Reviewed 2 May 2017

I was staying there in February of this year and came down with the flu (caught it from someone on my team in Fresnillo). I was extremely sick starting late Friday night and through the weekend. Called room service all day Saturday. Sunday I went...More

1  Thank Jarhead4life
Response from Emporio_Zacatecas, Director General at Hotel Emporio ZacatecasResponded 3 May 2017

Dear Guest Thank you so mucho for taking time to send your comments about your experience with us, every comment helps us to give a better service every day. It is so important for us to take care of our guests health. We hope to...More

Reviewed 22 March 2017

This hotel is in a great location, right in the middle of everything. The waiters at the restaurant that's in the hotel provide wonderful service, probably the best service that we encountered while we were in Mexico and we visited several cities. We plan to...More

Thank lunayto
Response from Emporio_Zacatecas, Director General at Hotel Emporio ZacatecasResponded 3 May 2017

Dear Guest Thank you for taking time to send your comments, they help us to make an effort every day to offer a better service. It means so much for us the way you speak about your experiece. We hope to have you here in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$76 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Zacatecas
#1 Business Hotel in Zacatecas
#2 Romantic Hotel in Zacatecas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Zacatecas
#1 Business Hotel in Zacatecas
#2 Romantic Hotel in Zacatecas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (220)
Room & Suite (48)
Dining (7)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
ViajeroPorMoto
8 February 2017|
AnswerShow all 4 answers
Response from Jarhead4life | Reviewed this property |
I'm currently staying at the Emporio and asked the staff. They confirmed that the hotel does not allow pets,
1
Vote
Paulinteran
10 July 2016|
AnswerShow all 5 answers
Response from Jarhead4life | Reviewed this property |
Only with certain packages that you book online. The current cost is $177 MXP which is currently $8.85 USD. Its all you can eat buffet. Fresh fruit juices, fresh fruit, meats and cheeses, yogurts & toppings. Eggs made... More
0
Votes
Cristina T
26 September 2015|
Answer
Response from ForceofWill | Reviewed this property |
Yes, they did have a shuttle vehicle.
0
Votes
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12
Room Tips
"request a view of the town square"
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"Balcony to have a view of the Cathedral"
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"Choose a room with the balcony with city view"
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"They have a mini refrigerator in the room, and a Great Breakfast Buffet."
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