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Hotel Emporio Zacatecas

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329 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Downey, California
Reviewed 1 week ago

This hotel is the best!! From the very elegant rooms, perfect location, to the way all personnel treats you (special kudos to the reception people!!), I can only say that I will definitely stay here again!!

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Helpful?
Thank rosaalopez
Arlington, Virginia, Usa
Reviewed 2 weeks ago

I am unclear about the price as our bill was paid by the firm who hired us -- but it must have been under $134 taxes included. The hotel is in the center of town, right in front of the Cathedral and only two blocks from the nearest ATM (which perversely seem to be located somewhat south of the tourist...

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Thank LAH606
Vienna, Austria
Reviewed 25 October 2016

My wife stayed at this hotel with friends and had a wonderful experience. The location is perfect. She was able to view the 15 de setiembre festivities in the plaza below from the balcony of her room. The hotel is well-maintained and the rooms are comfortable. The service is superb, and breakfast is fantastic - both buffet and a la...

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Thank Larry W
Dallas
Reviewed 18 October 2016

We spent a week at this hotel while attending a wedding and all the celebrations around that special event. The Hotel is in a fantastic location and provides spectacular views across the old city. Staff are helpful and friendly and willing to help make your stay very enjoyable. The Buffet breakfast is good value.

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Thank Heather D
Rockford, Illinois
Reviewed 12 October 2016

Fantastic hotel in the heart of the old town. Courtyard with balcony, great views of old town. Nice restaurant with good food, excellent breakfast bar with fresh fruits, breads, eggs to order, many salsas, fresh squeezed juices. Nice bar for cocktails. Rooms are modern and well taken care of. Staff is great. Very friendly and helpful. Hotel is #1 of...

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Helpful?
Thank Jarhead4life
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest Thank you so much for your comments, they help us to offer a better service. We are so glad that you had a great stay with us. We hope to see you soon here in home again. Best Regards

Monterrey, Mexico
Reviewed 9 September 2016

We were there for a wedding, and had a very good experience. The place is very nice, very clean, the rooms big and comfortable. The people went out of their way to help. There are a lot of weddings in this town, so weekend nights can get very noisy, since guests arriving from the festivities are often quite loud, but...

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Helpful?
Thank katorga
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest We are so thankful because of your comments, they help us to grow and offer a better service, of course we are going to check out that situation about the lights into the room. We hope you to visit us soon again. Best Regards

Reviewed 27 August 2016

Excellent location, friendly staff, authentic Mexican food. First class room. Amenities were great. Will defiantly come back soon, just loved the location and atmosphere. Bed was great, we had a wonderful sleep

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Thank Monchoz
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest We are so glad you enjoyed the stay with us, thank you so much for your comments, they help us to grow and offer a better service every day. Please come back soon to our home, we'll be very happy to meet you again. Best Regards

Grand Rapids, Michigan
Reviewed 24 August 2016

We stayed here while visiting Zacatecas for a wedding. The hotel is in a beautiful and convenient location, and is comfortable and modernly decorated. All of the staff were welcoming, and helped made our stay very enjoyable. I would not hesitate to stay at this hotel again!

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Helpful?
Thank CJS85
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest It means so much to us to receive your comments, we are so glad you enjoyed the stay with us. Your comments help us to grow and offer a better service every day, please come back soon. Best Regards

Reviewed 24 August 2016

The location for this hotel is just perfect. It is in the middle of everything you may want to do and see in Zacatecas. The facility is clean and beautiful with a lot of character and charm. But like everything else in Mexico it can have better costumer service since the staff that works here don't realize how much guess...

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Helpful?
Thank Miguel Enrique B
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest Thanks a lot for taking time and send your comments, they help us to grow and offer a better service every day. We are ashamed about that situation, of course we are going to work on it. We hope you to visit our house again. Best Regards

Reviewed 23 August 2016 via mobile

Stayed 5 nights at this nice hotel with friendly and service minded staff. The rooms are good and the food at the hotel is local and very tasty. The hotel is located downtown zacatecas with walking distance to shops and restaurants

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Helpful?
Thank Martin K
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Martin Thanks a lot for taking time to send your comments, they help us to grow and offer a better service every day, we are so glad you enjoyed the stay with us. We hope you to visit us soon. Best Regards

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel Emporio Zacatecas

Address: Avenida Hidalgo No. 703 | Historical Center, Zacatecas 98000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Zacatecas > Zacatecas
Price Range: €62 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Emporio Zacatecas 3.5*
Number of rooms: 113
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Hotel Style:
#1 Family Hotel in Zacatecas
#1 Business Hotel in Zacatecas
#2 Romantic Hotel in Zacatecas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Emporio Zacatecas staff and other travellers.
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Questions? Get answers from Hotel Emporio Zacatecas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the winter months, facing on the inside court may be best -- ain summer who knows”
 of 5 bubbles LAH606, 20 Nov 2016 | Read review
“A room with a view of the plaza is a nice treat.”
 of 5 bubbles larryw290, 25 Oct 2016 | Read review
“make sure you ask for a room facing the city... Great views and easy to watch the city go by, but quiet once you shut the shutters.”
 of 5 bubbles O7200JFheatherd, 18 Oct 2016 | Read review
“Get a front facing room with a view of the plaza across the street”
 of 5 bubbles Jarhead4life, 12 Oct 2016 | Read review
“Best views are from the rooms on the street, the most quiet the ones that overlook the inside patio.”
  • our room, quite nice
 of 5 bubbles katorga, 9 Sep 2016 | Read review
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