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Hotel Emporio Zacatecas

Preferred HotelsUS$76*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$140*
US$76*
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US$123*
US$125*
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Hotel Emporio Zacatecas
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371 Reviews from our TripAdvisor Community

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Showing 101: English reviews
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Reviewed 2 weeks ago

Great location in the heart of town! The rooms are very nice and all the staff are friendly! They also have great breakfast buffet. I think an outside room in the upper floors would be best. Another plus is that they have basement garage parking for just a few pesos per day.

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Helpful?
1Thank Stan J
San Miguel de Allende, Mexico
Reviewed 2 weeks ago

This lovely hotel is just across the street from the catedral and walking distance to almost everything. The entire staff was friendly and helpful. Be aware the breakfast buffet is very large if you choose that option. The only negative was that the air conditioners were not working during our stay in May.

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Helpful?
1Thank Beverly B
Reviewed 3 weeks ago

Even not a business hotel they help me with any need so I could mix my business travel with couples leisure plan. I arrive too early and let me take a room before 12. Buffet breakfast is very good: fruit, yogurt, meat, eggs and several dishes. The location for visiting downtown is the best, you can almost walk everywhere. They...

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Helpful?
1Thank HEduardo
Rockford, Illinois
Reviewed 4 weeks ago

I was staying there in February of this year and came down with the flu (caught it from someone on my team in Fresnillo). I was extremely sick starting late Friday night and through the weekend. Called room service all day Saturday. Sunday I went down for breakfast so that they could clean my room (I passed on cleaning on...

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Helpful?
Thank Jarhead4life
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest Thank you so mucho for taking time to send your comments about your experience with us, every comment helps us to give a better service every day. It is so important for us to take care of our guests health. We hope to have you here in home soon. If there is something else we can help you...

El Paso, Texas
Reviewed 22 March 2017

This hotel is in a great location, right in the middle of everything. The waiters at the restaurant that's in the hotel provide wonderful service, probably the best service that we encountered while we were in Mexico and we visited several cities. We plan to stay here again.

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Helpful?
Thank lunayto
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest Thank you for taking time to send your comments, they help us to make an effort every day to offer a better service. It means so much for us the way you speak about your experiece. We hope to have you here in home soon. Warm Regards

Reviewed 2 March 2017

This was our first time to Zacatecas. We were touring. The hotel is right across the street from the Cathedral and close to many of the city's attractions. The desk staff was very friendly and helpful. The food and service in the restaurant was so good we didn't explore a lot of other restaurants in the city which we normally...

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Helpful?
Thank Beverley P
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest Thank you so much for taking time to send this great comment about your stay with us, your comments help us to give a better service each day. We hope you to come back soon to this your house. Warm Regards

Monterrey, Mexico
Reviewed 6 February 2017

We stayed for two nights over the Constitution Day holiday. The hotel is modern and his located in "prime" location. The Catherdal, street life, and local shops are literally foot steps away. Our room was nice - the shower was fantstic and the bed super-comfortable. No complaints with noise - we didn't hear a whisper. Zacatecas is one of our...

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Helpful?
Thank mikeycee0630
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest We are so thankful and glad because of your comments, they help us to give a better service. Is a pleasure for us to know that you to like our hotel and city. We hope to have you here in home soon. Warm Regards

Chicago, Illinois
Reviewed 3 February 2017

I love this City and everytime I visit I stay at the Emporio. Beautiful hotel with an awesome view of the city. Excellent service and very friendly staff and great breakfast buffet. Can't wait to come back.

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Helpful?
Thank lamem614
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest We are so glad you like our hotel and services. Thank you so much for your comments, they help us to give a better service each day. Hope to have you here in home again soon. Warm Regards

Reviewed 17 January 2017

We spent two nights in this hotel and had no complaints whatsoever. The front desk was most welcoming and spoke excellent English. They were very helpful with breakfast and lunch recommendations as well. The rooms were very nice, impeccably clean and the beds had very good matresses. Special thanks go to Daniel Medrano, the bellboy for his help. He really...

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Helpful?
Thank Helmut H
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest We are so glad because of your comments, is for sure that we let Daniel know what you think about his work. It is so important to us to know how was your experience here in our home, hope to have you here soon. Thank you so much for taking a few minutes and send this gorgeous comment....

Brighton, Michigan
Reviewed 26 December 2016

I stayed one week for business. The hotel reminded me of Europe as soon as I entered my room. The hotel staff has the unique capability of handing any disturbance without drama. The lobby was undergoing upgrades during my stay. It would go from a construction disaster to normal in less the 30 minutes. Count on the Emporio

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Helpful?
Thank mm492016
Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest We are so glad to receive this type of comments, thank you so much for taking time and send this gentle review. We hope to have you here in home soon now that we finished the renewing. Warm Regards

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel Emporio Zacatecas

Address: Avenida Hidalgo No. 703 | Historical Center, Zacatecas 98000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Zacatecas > Zacatecas
Price Range: €47 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Emporio Zacatecas 3.5*
Number of rooms: 113
Reservation Options:
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Hotel Style:
#1 Family Hotel in Zacatecas
#1 Business Hotel in Zacatecas
#2 Romantic Hotel in Zacatecas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Emporio Zacatecas staff and other travellers.
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Questions? Get answers from Hotel Emporio Zacatecas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms faced to Main Square and Cathedral could be noisy”
HEduardo, 8 May 2017 | Read review
“This hotel is the main hotel in Zacatecas. It is always busy, book ahead.”
Jarhead4life, 2 May 2017 | Read review
“They have rooms with street views but be aware of the street noise especially on weekends.”
lunayto, 22 Mar 2017 | Read review
“Ask for room with a view”
lamem614, 3 Feb 2017 | Read review
“Mine, #322, opened onto the atrium which usually means noise. But not this time.”
rickywheels, 25 Dec 2016 | Read review
5 of 5
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US$76* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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