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The Grand Mayan Los Cabos

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The Grand Mayan Los Cabos
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988 Reviews from our TripAdvisor Community

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Showing 891: English reviews
Reviewed 18 April 2015 via mobile

Breathtaking resort, exceptional customer service. This was our first trip to San Jose del Cabo and the Grand Mayan was an excellent choice. I live in a large city so I am used to a level of noise, plus I sleep with earplugs so that made the construction bearable for me. A beautiful infinity pool which spills right into the...

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Helpful?
3Thank Veronica H
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Veronica H : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our pools and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever....

North Vancouver BC
Reviewed 18 April 2015

We usually stay at smaller, quieter condos when we go to San Jose del Cabo. A week at the Grand Mayan was a gift and we could have gone to any Grand Mayan, and chose San Jose del Cabo, despite knowing the town is still in major destruction after the hurricane. The resort is beautiful, if resorts are your sort...

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3Thank Fun_Sun_R&R
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Fun_Sun_R&R : Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review with us. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine hospitality by providing service excellence. It is pleasing to learn that you also enjoyed the facilities landscape...

Florham Park, New Jersey, USA
Reviewed 15 April 2015

This resort is in San Jose Del Cabo and is about 1/2 hour north of Cabo San Lucas. Hurricane Odile (330 Km/hour winds) blew out every glass window and door in the resort last September. Larger pool near ocean fully ready, was never crowded and always clean despite the construction going on for the smaller pool, which will include two...

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6Thank RKWh2o
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear RKWh2o : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to find out that you enjoyed our resort. We really thank you as well for your kind comment about our staff, as creating ideal vacation experiences is their main goal. We sincerely appreciate...

Poulsbo, Washington
Reviewed 15 April 2015

Just spent 6 days at the Grand Mayan. Went down knowing that they were working hard to get it up and running. And reading all the reviews I was scared! Let me tell you I have never seen people work so hard in my life. When it is all finished its going to be spectacular. The service, the amenities the...

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4Thank 853kristing
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear 853kristing: Thank you for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our staff’s service was top-notch. The work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We sincerely appreciate all your feedback and patience. Despite any initial shortcomings we are certain the end result...

Rockford, Michigan
Reviewed 15 April 2015

Great location in the quaint village of San Jose del Cabo within walking distance. Resort is still under construction due to the hurricane BUT should be back better than ever by June 2015. Resort has great accommodations as well as delightful staff. Rent a car and drive to Todos Santos and have breakfast at Hotel California.

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1Thank dales377
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear dales377 : We are grateful for your taking the time to write a review about your experience at The Grand Mayan. We are glad to learn you enjoyed our accommodations. Thank you as well for your kind words about some our staff, as we consider them one of our biggest assets. We are grateful for your feedback and hope...

Los Angeles, California, United States
Reviewed 13 April 2015

My wife and I went to the Grand Mayan in San Jose Del Cabo for our honeymoon. We had a wonderful stay. When you get to the hotel the first sight you see is a show stopper- 20 feet statues greet you as you enter. The hotel lobby is simple but classy. We were put into a first floor room,...

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2Thank Dawsonvp
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Dawsonvp: We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. Congratulations on your marriage and we are pleased to learn our pools´ staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. Rest assured that your feedback...

Chico
Reviewed 12 April 2015

Though our trip in mid March was initially cancelled through RCI, due to ongoing construction, my husband and I chose to return to Los Cabos to infuse a bit of support (via fish tacos/margaritas) into the economy. We travel to Los Cabos for a winter getaway each year, and enjoyed the Grand Mayan tremendously this time last year. The Grand...

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3Thank Heather L
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Heather L: Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn you enjoyed our food options. We will gladly share your comments with our pool bar’s staff as well. We are certain Lucino, Edgar and Dulce will gladly receive your feedback, as all our staff is always looking...

Olympia, WA
Reviewed 11 April 2015

We enjoyed the staff and appreciate all the work that is going into rebuilding this hotel. Major negative at check in was being harangued into making an appointment for a "free" breakfast. This of course came with a a high pressure sales pitch. Had to go through three people we said "no" to. Besides the fist night rudeness that last...

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1Thank TravlersOlympia_WA
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear TravlersOlympia_WA : Thank you for providing your comments about your vacation at The Grand Mayan . We are pleased to learn our pools´ staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. As one of the most successful companies in the Mexican tourism field, we clearly communicate the...

Gibsonia, Pennsylvania
Reviewed 11 April 2015 via mobile

We have stayed at the Grand Mayan in Nuevo Vallarta and this was our first time to come to Los Cabos. We came in knowing that the resort was still under construction from hurricane recovery so we were prepared for that. The staff and room quality was first rate as always. Edgar by the pool took care of us and...

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8Thank zimbob68
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Jim F : Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our restaurants’ staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We will gladly share your comments with our pool bar’s staff as well. We...

Reno NV
Reviewed 3 April 2015

Like everyone else, we were told that the property was almost finished. Well...it's not. They are under MAJOR construction, it's VERY loud and very few rooms are finished. If you can get a room on the EAST side, near the ocean front pool, you will be ok but everywhere else is unbearable. The staff was AMAZING...it wasn't their fault that...

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8Thank four11s
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear four11s : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about The Grand Mayan Los Cabos

Address: San Jose S/N | Campo de Golf Lote 12, San Jose del Cabo 234000, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Hotel Class:5 star — The Grand Mayan Los Cabos 5*
Number of rooms: 172
Also Known As:
The Grand Mayan Los Cabos Hotel San Jose Del Cabo
Wyndham San Jose Del Cabo
San Jose Del Cabo Wyndham
Cabos Grand Los Mayan
The Grand Mayan Los Cabos San Jose Del Cabo, Mexico
Hotel Style:
#10 Luxury Hotel in San Jose del Cabo
#14 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Los Cabos staff and other travellers.
165 questions
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Salem, OR
over a year ago

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Questions? Get answers from The Grand Mayan Los Cabos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until the major constuction is complete before booking a room!”
 of 5 bubbles Dan4035, 14 Mar 2017 | Read review
“Upper floors for ocean view. Construction is everywhere so no real advice here.”
 of 5 bubbles I6360HFkarent, 12 Mar 2017 | Read review
“Ask for a room closest to the beach to avoid construction”
 of 5 bubbles pr1ncessd1ane, 7 Mar 2017 | Read review
“The best views are from floors 4, 5 and 6.”
 of 5 bubbles 980howardd, 6 Mar 2017 | Read review
“During current construction you want your suite to be as close to the beach as possible”
  • Picture does not include construction noise!
 of 5 bubbles theoo466, 4 Mar 2017 | Read review
5 of 5