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Krystal Grand Los Cabos

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Carretera Transpeninsular Km 29 Km 29, San Jose del Cabo BCS 23409 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2482)
360
Panoramas (23)
Pool & Beach (437)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Krystal Grand Los Cabos
Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 57 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
Krystal Grand Los Cabos All Inclusive, localizado frente al Mar de Cortés, en Los Cabos, te invita a disfrutar unas excelentes vacaciones rodeado de un exclusivo ambiente sofisticado y con una esmerada atención. Sus inigualables instalaciones comprenden cuatro piscinas, gimnasio, club para niños y otro para adolescentes, al igual que completos servicios de spa y una hermosa playa de arena dorada. Su plan Todo Incluido, ofrece una amplia gama de opciones de alimentos en sus diversos restaurantes, así como gran variedad de bebidas y cocteles disponibles en los bares. Además, para la diversión y entretenimiento de toda la familia, tiene un programa de actividades diarias, mientras que para el viajero de negocios, cuenta con facilidades para reuniones y eventos. Las habitaciones, decoradas con un bello estilo contemporáneo, están climatizadas y brindan servicios y amenidades únicos para disfrutar una estancia llena de comodidades, dentro de un ambiente sereno y sumamente acogedor. ¡Ven a disfrutar unas inolvidables vacaciones de playa en Los Cabos, hospedándote en Krystal Grand Los Cabos All Inclusive!
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Aerobics
Billiards
Entertainment staff
Karaoke
Table tennis
Nightclub / DJ
Kids club
Car hire
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
Spanish

Location

Full view
43Car recommended
Grade: 43 out of 100
13Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
Carretera Transpeninsular Km 29 Km 29, San Jose del Cabo BCS 23409 Mexico
Name/address in local language
Getting there
Los Cabos Airport15 kmSee all flights
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2,349Reviews568Q+A100Room tips
Traveller rating
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Popular mentions
Jessica Ortiz wrote a review Yesterday
8 contributions
+1
Came here to celebrate my 32nd birthday and it was great! Food snd service was really good! Everyone was so friendly and willing to help! Rosina makes the best omelets and is hilarious! Sergio the waiter at the buffet is amazing...he provides fast service and always started on top of our needs. Sergio also makes great drinks!!! Please put him at the swim up pool bar because Pedro sucks! His attitude sucks and he can’t make drinks!! Other than that we loved everything about the resort, our room was so nice too!
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Date of stay: April 2021Trip type: Travelled with friends
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Cindy M wrote a review Yesterday
Santa Maria di Leuca, Italy18 contributions1 helpful vote
The vibe of the hotel is great from the moment you arrive in the lobby there’s some fun music playing and even though the room wasn’t ready because I arrived 3h before the check-in, I was given the bracelet so could have drinks and food in the meantime! The facilities are so beautiful and it’s a great vibe! The room was bigger than mostly hotels with a nice 4 seats table, a sofa bed, a big TV and a good air conditioner. The bars are opened until midnight! Longer than mostly of all inclusive hotels as well and the food was really good! Honestly, I wasn’t expecting rib eye, salmon and tuna in the menus so exceeded my expectations! And I must mention the team of the grill restaurant that made sure I had a great time for my bday and Orlando and Gonzalo from the sushi restaurant were great with our requests and the flavors of the food was superb in all restaurants and I have grounds to say it because I’m a chef! The ocean is a bit rough to swim but it’s fascinating and we could stay there all day long just watching it! I could hear a little bit of the sound of the waves from my room and it’s amazing There’s four different pools and the hotel organizers MANY different activities like archery, beach volleyball, movie nights on the beach, karaoke and etc so you definitely don’t get bored there! On top of that, you aren’t too far from the airport and San Jose so you can visit it and have a different experience. The manager Fernando was always helpful and very kind to assist us to make sure we’re having a great stay and so we did! I highly recommend this place and next time we’re back to Cabos, we’re definitely staying here again!
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Fernando Romero, Atención al huésped/Recepción at Krystal Grand Los Cabos
Responded yesterday
Hola Cindy M, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Krystal Grand Los Cabos and are delighted to read that we were able to match your holiday expectations. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day ensuring that they have a nice time and bring back home good memories of their holidays among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Fernando Romero Quality Manager
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Ollie Lopez wrote a review 20 Apr
2 contributions
We went to the resort with the intention to celebrate my gf birthday and I must say that from the moment that we got there until we left the staff made sure that we were always taken care. We would like to mention some people that actually made out experience incredible, Fernando at the snack, pablo at the pool bar, Fernando at the time out bar, the activities staff and everyone working that the food stations thank you very much! As for the hotel the facilities are gorgeous and they do have everything very clean and everyone makes sure the pandemic protocols are followed we always felt safe and everything was cleaned constantly. Again thank you very much we hope to go back soon!
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Fernando Romero, Atención al huésped/Recepción at Krystal Grand Los Cabos
Responded yesterday
Dear Ollie Lopez, Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Fernando Romero Quality Manager
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Syl wrote a review 20 Apr
San Diego, California1 contribution
Awful service, drinks are watered down and there is no waiters at the pool you have to make line to get drinks and the alcohol is a low grade. We never received the towels we ordered from room service. The food is not good. It is very basic. Customer service at the front desk is horrible. Does not give you good information and there is no accommodations. I rather spend a good trip with great food and drinks. But the most important is the service and they do not have any customer service. If it’s too cheap remember you get what you pay for. Also they don’t have COVID resting available Saturday and Sunday so if you leave on a weekend it’s your responsibility to arrange. And they also didn’t tells us that at the time of booking knowing we were leaving on a weekend. Don’t book it.
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Date of stay: April 2021Trip type: Travelled with friends
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Syl🥳 wrote a review 19 Apr
San Jose del Cabo, Mexico2 contributions
The view is beautiful! The reception area has a lady name Paloma she is so rude! God bless her hope she is reading this and re evaluates her customer service / people skills. She was asking us to be quiet while we were trying to ask questions. We came and reserved 3 rooms our groups was big. We were leaving before the others and they would not allow our friends to keep their luggage in our friends room. The resort wanted to charge us extra. They cut our bands and told us we could not eat or drink after check out. Our flight leaves at 10 pm so we had to make arraignments. But the food , service and drinks suck! The alcohol is watered done. The best tequila they have is cazadores. The best vodka they have is sky vodka and there is no service to your table or pool. You have to walk to the bar and they have big lines. Good have no taste and so basic. You really don’t enjoy your vacation. The staff is nice with exception of some staff Paloma. Sandra the leD for the front desk was nice and said she will Take our complaint to management. I did regular a manager but I for Sandra. Sandra said I need an appointment to speak to manager. I really hope they hear our complaint. We travel very much and this was a disappointment. I would Not bring my family here.
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Fernando Romero, Atención al huésped/Recepción at Krystal Grand Los Cabos
Responded yesterday
Dear Syl, It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Please be assured your comments regarding the service you received during mealtimes has been discussed with our Maître so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion. Please receive our most sincere apologies for failing to meet your expectations regarding our all inclusive service. The involved department has been informed about your comments for information and further revision. Should you require further assistance, please do not hesitate to contact us. Fernando Romero Quality Manager
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PRICE RANGE
US$139 - US$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bel air collection resort & spa los cabos hotel san jose del cabo, bel air collection resort and spa los cabos, playa del sol los cabos
FORMERLY KNOWN AS
Bel Air Collection Resort & Spa Los Cabos
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
429
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Frequently Asked Questions about Krystal Grand Los Cabos
Which popular attractions are close to Krystal Grand Los Cabos?
Nearby attractions include Playa Acapulquito (1.1 km).
What are some of the property amenities at Krystal Grand Los Cabos?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Krystal Grand Los Cabos?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Krystal Grand Los Cabos?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Krystal Grand Los Cabos?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Krystal Grand Los Cabos?
Conveniently located restaurants include Sardina Cantina, 7 Seas Seafood Grille, and La Salsa's Restaurant.
Are there opportunities to exercise at Krystal Grand Los Cabos?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Krystal Grand Los Cabos?
Yes, dry cleaning and laundry service are offered to guests.
Does Krystal Grand Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.
Is Krystal Grand Los Cabos accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.