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Hotel El Ganzo

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Hotel El Ganzo
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371 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Chicago, Illinois
Reviewed yesterday NEW

Had an excellent experience at el Ganzo. Very nice aesthetics, clean design and lovely view of the harbor. About a ten minute drive from San Jose del Cabo, but it's nice to be offset from the main strip. Room was well appointed and everyone working there was helpful. Spent some time at the private beach, where Luis and Israel both...

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Helpful?
Thank amueller23
Carbondale, Colorado
Reviewed 4 days ago NEW

Great staff very accommodating, great room with harbor view, very good food. highly recommend. Fun quiet property, with neat beach club, adults only property, biking, fishing, swimming two great pools on property, very contemporary, and arty with a periodic live music venue.

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Helpful?
Thank myaleh
Phoenix, Arizona
Reviewed 1 week ago

We stayed here for our last night in San Jose del Cabo after a week in Todos Santos. I wanted something away from the hustle and bustle of Cabo but also something with character and beauty. Boy, did I choose well! From the moment you walk in you feel extremelly welcome. The hotel is bright and airy. Upon arrival they...

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Helpful?
Thank BLBTraveler
Reviewed 1 week ago via mobile

Agreeably the hotel seems nice and the rooftop is cool ....BUT we made the mistake to go here for what was supposed to be the most amazing party/meal/ambiance we'll experience in San Jose del Cabo for New Year's Eve and has went down as the worst in our lives. Food is awful, exaggeratedly overpriced .... we've eaten in places from...

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Thank sclapari
Reviewed 1 week ago

Friendly spot that feels brand new, super clean and comfortable, and stylishly fun. Israel at the Beach Club took excellent care of us and was always available and friendly, but never pushy or unwelcome. Can't wait to return!

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Thank Patrick T
San Diego, California
Reviewed 1 week ago

Had an amazing stay at Hotel El Ganzo. We stayed in the Terrace room which had a marina / ocean view, a nice large patio with a daybed and rocking chairs, and a view of the pool below. Room was extremely clean, beds super comfy, quiet AC and overall perfect. They give you both free water, coronas and soda each...

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Thank beachgoersd
tot98
Reviewed 1 week ago via mobile

El Ganzo has a cool set up, is very clean and comfortable and has great beach club, but the food and service were pretty inconsistent and even terrible at times. Most of the servers could not speak even basic English and the food was generally just so so. Fruit wasn't very fresh and preparation wasn't great. We scheduled massages at...

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Thank tot98
Stamford, Connecticut
Reviewed 2 weeks ago via mobile

Our stay was a wonderful one, thanks to an amazing worker, I have never experience such quality. Luis Ángel cater to us every single day that we were at El Ganzo. if you guy ever find yourself at El Ganzo please don't hesitate and find Angel Luis Cedeño, and will your experience incomparable service

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Helpful?
Thank miamor63
El_Ganzo_GM, General Manager at Hotel El Ganzo, responded to this review

Dear Miamor63, Thank you very much for taking the time to recognize an employee. Your comments are very motivational and we will share with the whole team. We hope to have the pleasure of welcoming you back soon to El Ganzo. Sincerely , Ella Messerli

Reviewed 2 weeks ago

Apparently they are having trouble staffing the hotel. The beach snack bar food was close to inedible. See picture of guest lounge chairs on beach. Chatted with other guests who advised to only "good" food was at The Container" and suggested we not eat dinner in the hotel restaurant. The lobby bar on New Years Eve was staffed by a...

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Helpful?
Thank Bar K
El_Ganzo_GM, General Manager at Hotel El Ganzo, responded to this review

Dear Bar K, Thank you very much for taking the time to post your comments and we sincerely regret the inconveniences and the disappointment you expressed. We are definitely addressing them internally and working hard to strengthen the team. Although we did not meet your expectations on this occasion, we will be working on our performance for each of your...

Los Angeles
Reviewed 2 weeks ago

Great property and facilities, however the service overall was completely unacceptable. From the botched pick-up at the airport to consistently poor restaurant and room service, this hotel just does not deserve a good review. The room was fine (despite an animal chewing inside the wall between our unit and the one next door) with a comfortable bed and nice patio,...

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1Thank DarrenMLA
El_Ganzo_GM, General Manager at Hotel El Ganzo, responded to this review

Dear DarrenMLA, Thank you very much for your comments and the time you took to share them. We sincerely regret that your experience was not to your satisfaction . We are working to improve and increase specific training in order to offer a better experience for our guests. Your observations are very helpful and being addressed. We would welcome the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
El Ganzo is Los Cabos' hippest and most unique luxe boutique hotel, often described as a place of experiences. With its very own Cultural, Art & Musical program, it is a member of 'Preferred Lifestyle' and offers 60 deluxe ocean view rooms, three Master, four Large and two Very Large suites. Expansive views of the Sea of Cortez and Puerto Los Cabos Yacht Marina set the tone. Perfectly situated between the area's natural beauty and modern delights, the property stands at the mouth of Marina Puerto Los Cabos bordered by the fisherman's wharf, and is only a 20-minute drive to the airport or just 5 minutes to the historic town of San José del Cabo and the famous Art Walk. Dining options are multiple on site with the Gachoo Sushi Bar, the Upstairs Bar wrapped around the infinity pool and signature glass Jacuzzi, Ganzo Downstairs Restaurant overlooking the marina, or the private Beach Club Restaurant on our swimmable beach. With a complete spa and golf 5 minutes away at Puerto Los Cabos Golf Course, El Ganzo truly is a unique hotel and experience in Los Cabos. ... more   less 

Additional Information about Hotel El Ganzo

Address: El Tiburon s/n, San Jose del Cabo 23403, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: €210 - €468 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Ganzo 4.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Hotel El Ganzo Los Cabos/San Jose Del Cabo, Mexico
Hotel Style:
#6 Romantic Hotel in San Jose del Cabo
#10 Luxury Hotel in San Jose del Cabo
#11 Spa Hotel in San Jose del Cabo
#11 On the Beach Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Ganzo staff and other travellers.
12 questions
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Questions? Get answers from Hotel El Ganzo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have view of the harbor. King room with balcony was very nice to sit outside with a coffee in the morning.”
 of 5 bubbles amueller23, 19 Jan 2017 | Read review
“Almost all rooms have great harbor views.”
 of 5 bubbles 796patrickt, 10 Jan 2017 | Read review
“balcony rooms”
  • Sunset over the marina
 of 5 bubbles 645bark, 5 Jan 2017 | Read review
“All rooms seem to have ocean views so don't worry if you choose the cheapest one!”
 of 5 bubbles tokyoesque, 1 Jan 2017 | Read review
“All rooms are ocean view, but if possible ask for a room on the top floor for the best views.”
 of 5 bubbles Anonymous1969, 23 Dec 2016 | Read review
5 of 5
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