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Acceso Al Aeropuerto M-C 14 L 05 Col. Las Veredas, San Jose del Cabo 23400 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$86
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 18/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Aeropuerto Los Cabos
Updated 18/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#36 of 57 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
Finding an ideal family-friendly hotel in San Jose del Cabo does not have to be difficult. Welcome to Hotel Aeropuerto Los Cabos, a nice option for travelers like you. Free wifi is offered to guests, and rooms at Hotel Aeropuerto Los Cabos offer a flat screen TV and air conditioning. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, a concierge, and room service. Guests of Hotel Aeropuerto Los Cabos are also welcome to enjoy a pool and a lounge, located on site. For travelers arriving by car, free parking is available. If you're looking for a place to eat, enjoy Restaurante Hangar at Hotel Aeropuerto Los Cabos. San Jose del Cabo is also home to Patricia Mendoza Art Gallery, a popular art museum that is not too far from Hotel Aeropuerto Los Cabos. Hotel Aeropuerto Los Cabos puts the best of San Jose del Cabo at your fingertips, making your stay both relaxing and enjoyable.
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Room & Suite (34)34
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Complimentary instant cofffee
Vending machine
Free shuttle or taxi services
Airport transportation
Car hire
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Cable / satellite TV
Flatscreen TV
Hair dryer
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
Location
Full view
Contact
Acceso Al Aeropuerto M-C 14 L 05 Col. Las Veredas, San Jose del Cabo 23400 Mexico
Name/address in local language
Getting there
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221Reviews7Q+A13Room tips
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Traveller rating
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Popular mentions
Check in was easy. Room was spacious and generally clean. No refrig or microwave in room. The carpet could use a cleaning. The hotel restaurant served an adequate dinner and prepared a very good boxed breakfast filled with fruit. The shuttle ride to the airport takes 5 minutes.
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Date of stay: April 2021
Rooms
Service
Sleep Quality
Helpful
Not a very good welcome. Front desk clerk Saying if we want to check at the moment he wants extra $17. Saying system not allowing to check in. Terrible experience. Do not recommend this hotel. Only good thing is convenience near airport. Walking distance. If you wait for van u will wait long time
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Date of stay: April 2021Trip type: Travelled with friends
Helpful
Food at the hotel restaurant was really good and well priced. The pool was a little dirty. However, the room included free transport to the airport and breakfast which at the end where not provided by the staff. So the day before departing, I explained to the receptionist that I need a ride to the airport at 5.30 am. She said it will be a car waiting for me, in fact, we even arranged a take away breakfast pack to be waiting for me before leaving. Sadly, I got none of those 2 things. The next morning, when I asked for the ride at the reception, a staff member informed me that the car was not available. Apparently the car was busy taking away other staff members and it wouldn't be coming back in 15 min or more. At that point the staff explained to me that I should just walk to the airport. He then took me to the back of the hotel through the service doors and told me good luck. To be honest, it's not a long walk it took me less than 10 min to reach the airport. However, walking alone so very early in the morning, it was still dark, carrying all my luggage by myself, in a town I don't know was not a nice experience. BTW mind you without my breakfast pack, which really pissed me off since I'm always so hungry in the morning. I’m a US/Mexican citizen and I fluently speak 3 languages. For this trip, of course I wished to practice my Spanish. I believe that was the reason why I received such a pitiable treatment by the staff. I find this unacceptable, no matter your nationality or language you should receive a good service by the hotel staff. Furthermore, it’s shameful for the hotel to take such poorly care of national tourists.…
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Date of stay: April 2021
Helpful
Response from Hotel Aeropuerto Los Cabos, Sales at Hotel Aeropuerto Los Cabos
Responded 1 week ago
Dear Liliana Thank you for your valuable comments. I would like to apologize for your recent experience at Hotel Aeropuerto Los Cabos, the added values that we offer when staying with us must be of quality, therefore, I regret the level of service you receive from our staff. We share your comments with all our staff, you are very important so we will follow up on all the equipment and procedures regarding the failure of the service. Hotel Aeropuerto Los Cabos is a Mexican company, but above all a service company, which must be excellent, regardless of nationality or language, and once again I apologize. Your feedback will be used as a training tool to continually improve our service levels to not only meet our customers' expectations, but also exceed them. Thanks for letting me know if there is anything I can do for your next stay. Best regards.
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Truly impressed and happy with the staff, especially Ruben. The customer service and care from the staff were beyond my expectations, they truly went out of their way to makes us feel welcome and comfortable. I will definitely be staying at this hotel again. Thank you Ruben for your hospitality, you ROCK!!!!!!
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Date of stay: January 2021
Value
Location
Service
Helpful
Response from Hotel Aeropuerto Los Cabos, Sales at Hotel Aeropuerto Los Cabos
Responded 6 Feb 2021
Dear Jessica , I want to thank you for the time you took to share your comments with us and other Trip Advisor users regarding your stay at the Los Cabos Airport Hotel, for us it is very valuable to receive feedback from our guests. We are pleased that we have met your expectations regarding our services, care and facilities and I assure you that we will be working to continue creating unique experiences. We hope to have your preference again in a future trip, it will be a pleasure to serve you. Have a great day.
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We arrived about 7pm; the receptionist did not smile or welcome us. We had hoped for something to eat but both the bar and the restaurant were closed. We asked if there was a place that might deliver food and the reply was “I don’t know their number”. As there was an ice bucket in the room we started looking for the ice machine knowing that often a vending machine is nearby....no ice machine, no vending machine. The room was large, clean and comfortable, and the location is very close to the airport. However, be aware there are no amenities in the hotel or nearby.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Helpful
PRICE RANGE
US$65 - US$106 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN Aeropuerto
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
141
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Claim Your Listing Frequently Asked Questions about Hotel Aeropuerto Los Cabos
Which popular attractions are close to Hotel Aeropuerto Los Cabos?
Nearby attractions include What You Need Los Cabos (6.2 km), Cactus Sanctuary (7.9 km), and Crystal Dreams (6.3 km).
What are some of the property amenities at Hotel Aeropuerto Los Cabos?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Aeropuerto Los Cabos?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Aeropuerto Los Cabos?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Aeropuerto Los Cabos?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Aeropuerto Los Cabos?
Conveniently located restaurants include Cafelix Pescadero, Carnes En Su Jugo De La Torre, and Bröd Co Artisan Bakery & Coffee.
Are there opportunities to exercise at Hotel Aeropuerto Los Cabos?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Aeropuerto Los Cabos have an airport shuttle?
Yes, Hotel Aeropuerto Los Cabos offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Aeropuerto Los Cabos?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Aeropuerto Los Cabos offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Aeropuerto Los Cabos?
The staff speaks multiple languages, including English and Spanish.