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Hacienda Encantada Resort & Spa

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Hacienda Encantada Resort & Spa
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2,331 Reviews from our TripAdvisor Community

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Showing 2,238: English reviews
Agoura Hills, California
Reviewed yesterday NEW

Great staff, Daniel Quezada was a huge help and a gentleman. The grounds are beautiful and the pools are plentiful. The food was great, drinks were done well and there are a lot of cool people staying there.

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Helpful?
Thank rf18613
Chilliwack, Canada
Reviewed 2 days ago NEW

We travel to Hacienda Encantada 2 to 3 times per year and lately have been dealing with an employee named Kenny Montoya from customer services when we are planning our trip. He is always so polite and helpful, always follows up when he says he will and living so far away it is a pleasure to have someone like him...

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Helpful?
Thank Denise w
Seattle, Washington
Reviewed 4 days ago NEW

The first words from my mouth for 10 minutes was wow! What a beautiful place. Beautiful view. And amazing staff! This is the cleanest resort I have ever been to in mexico!! The staff was the friendliest and really went beyond any expectation I had. The food was amazing!! Another wow I had. I loved that they had a family...

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Helpful?
Thank jerg2017
HaciendaEncantada, Director de Relaciones con Clientes at Hacienda Encantada Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write your detailed review. We are pleased to read, that we could exceed your expectations and that you felt very well in our Hotel Hacienda Encantada. Thank you for mentioning the friendly staff, the nice rooms and food. We would be more than happy to welcome you again soon....

Clayton, North Carolina
Reviewed 4 days ago NEWvia mobile

My wife and I stayed here from January 8 through January 14. Our room was in the phase one building overlooking three infinity pools and the ocean. Service from check-in to checkout was perfecto. We did not participate in the all inclusive plan and found the on site restaurants to be very good. Cab fares to downtown Cabo and the...

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Helpful?
Thank tcunder
HaciendaEncantada, Director de Relaciones con Clientes at Hacienda Encantada Resort & Spa, responded to this review

Dear Guest, Thank you so much for your kind words. We are very glad that you enjoyed your stay with us. We would be very happy to have you with us soon again. Sunny Greetings, Anne M.

Mesa, Arizona
Reviewed 4 days ago NEW

We have stayed at Hacienda Encantada 3 years in a row. For us it is the part of going to Cabo that we enjoy the most. We love how the rooms open on to patios and look out over the sea. We love the friendliness and good service provided by the staff.

Review collected in partnership with this hotel
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Helpful?
Thank Momof5toros
HaciendaEncantada, Director de Relaciones con Clientes at Hacienda Encantada Resort & Spa, responded to this review

Dear Guest, Thank you for your kind words. We are very happy that you were satisfied with your stay with us. We hope to have you with us soon again! Sunny Greetings, Anne M.

Beaumont, Texas
Reviewed 4 days ago NEW

This resort met all our needs for this quick wedding trip. We were able to spend time with friends and family all over the resort. The spa services were good, but the spa itself needs improvement. Overall, it was a great trip.

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Helpful?
Thank Tracie W
La Habra
Reviewed 4 days ago NEW

My only complaint would be the room service, which I only used once. Disappointing. Coffee sucked and they didn't bring the butter for bread, creamer or sugar for coffee. Other than this, everything else was great! Beautiful resort!!

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Helpful?
Thank nyuriar
HaciendaEncantada, Director de Relaciones con Clientes at Hacienda Encantada Resort & Spa, responded to this review

Dear Guest, Thank you very much for reviewing our hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. We would be happy to have you with us soon again! Sunny Greetings, Anne M.

Murrieta, California
Reviewed 4 days ago NEW

This is the second time we stayed at Hacienda Encantada in about 4 months! We are as excited about this resort now as we were the first time. The rooms and the service are very good. Ricardo was excellent, continually checking to see that everything was as expected and better. He was at several venues: pools, outside restaurants etc.. We...

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Helpful?
1Thank MIKE M
HaciendaEncantada, Director de Relaciones con Clientes at Hacienda Encantada Resort & Spa, responded to this review

Dear Guest, Thank you so much for this wonderful feed-back. I am delighted to read how much you enjoyed your stay with us at Hacienda Encantada. I am happy to learn that our facilities and service far exceed your expectations. we look forward to your return visit. Sunny Greetings, Anne M.

Huntington Beach, California
Reviewed 4 days ago NEW

We own a timeshare at Hacienda Encantada. We have been coming here for 10 years. We love the beauty of an Ocean view,watching whales from our room. We own a two bedroom on the 2nd phase. It usually is fairly quiet, but this year we had to complain about the pool music booming too loud.We are hoping they won't turn...

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Helpful?
Thank tammy9764
HaciendaEncantada, Director de Relaciones con Clientes at Hacienda Encantada Resort & Spa, responded to this review

Dear Guest, Thank you very much for reviewing our hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. I am delighted to read how much you enjoyed your stay with us at Hacienda Encantada. We would...

San Francisco, California
Reviewed 5 days ago NEW

We stayed for 4 nights over New Years and it was spectacular! The staff were all fantastic and there to make sure our stay was excellent in every way. The only time we hit a road bump was on New Year's Day (someone told me it's illegal to force people to work on holidays in Mexico) so almost no restaurants...

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Helpful?
Thank juliahN5454DS
HaciendaEncantada, Director de Relaciones con Clientes at Hacienda Encantada Resort & Spa, responded to this review

Dear Guest, Thank you for choosing Hacienda Encantada for your recent trip to Cabo. We are delighted to hear that you enjoyed your days with us and we hope to have you with us soon again! Sunny Greetings, Anne M.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Unique and breathtakingly beautiful, this spectacular Contemporary Hacienda style Luxury All Inclusive resort located on the Tourist Corridor in Cabo San Lucas offers magnificent panoramic views to the Sea of Cortes, romantic settings, distinctive dining, spacious and luxurious accommodations, and a variety of venues for special events. Your will be amazed of the bright, terracotta colored, Mexican Hacienda style buildings that are beautifully decorated with handmade Talavera tile murals, vases, classical sculptures, Spanish colonial fountains, contemporary art for contrast, and upscale traditional Mexican furnishing, driving them to experience an authentic Mexican ambiance throughout their stay. ... more   less 

Additional Information about Hacienda Encantada Resort & Spa

Address: Carretera Transpeninsular Km 7.3, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: €189 - €1,210 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hacienda Encantada Resort & Spa 4.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hacienda Encantada Resort And Spa
Hacienda Encantada Hotel Cabo San Lucas
Hacienda Encantada Resort & Spa Los Cabos/Cabo San Lucas, Mexico
Hotel Style:
#12 Top resorts Hotel in Cabo San Lucas
#15 Spa Hotel in Cabo San Lucas
#18 Luxury Hotel in Cabo San Lucas
#18 On the Beach Hotel in Cabo San Lucas
#22 Romantic Hotel in Cabo San Lucas
#24 Family Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Encantada Resort & Spa staff and other travellers.
142 questions
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Indianapolis, Indiana
Puyallup, Washington

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Questions? Get answers from Hacienda Encantada Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All for ocean view”
 of 5 bubbles T4251OAmikem, 14 Jan 2017 | Read review
“All rooms are good! Ana Lilia is a great House keeper! Request her !!”
  • The Arches from our deck @ sunset!
 of 5 bubbles tammy9764, 14 Jan 2017 | Read review
“Two types of Ocean Views so try to look at the fine print”
 of 5 bubbles stevewV8706CU, 11 Jan 2017 | Read review
“Always strive for Phase 1 but if not available, try for the west side of phase 2, still spectacular views.”
 of 5 bubbles lovecabo2002, 10 Jan 2017 | Read review
“Higher floors have best views”
 of 5 bubbles sandralu, 9 Jan 2017 | Read review
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