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Hacienda Encantada Resort & Residences

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Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas 23410 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
11 people are viewing this hotel
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US$187
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Free cancellation until 08/08/21
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Free cancellation until 08/08/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hacienda Encantada Resort & Residences
Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 92 hotels in Cabo San Lucas
Location
Cleanliness
Service
Value
Travellers' Choice
Unique and breathtakingly beautiful, this spectacular contemporary hacienda style luxury all-inclusive resort located on the tourist corridor in Cabo San Lucas offers magnificent panoramic views to the Sea of Cortes, romantic settings, distinctive dining, spacious and luxurious accommodations, and a variety of venues for special events. Your will be amazed of the bright, terracotta colored, Mexican hacienda style buildings that are beautifully decorated with handmade Talavera tile murals, vases, classical sculptures, Spanish colonial fountains, contemporary art for contrast, and upscale traditional Mexican furnishing, driving them to experience an authentic Mexican ambiance throughout their stay.
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Room & Suite (889)889
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Valet parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Horseback riding
Entertainment staff
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Seating area
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English, Spanish
5,279Reviews340Q+A100Room tips
Traveller rating
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Popular mentions
Erica B wrote a review Today
5 contributions
Recently stayed at the Hacienda Feb 24-28, and I will say the location is beautiful. They're doing a great job to keep guests save during these COVID times and the testing was quick, easy and got results in minutes. The resort is a little far from town, but there is a shuttle to take you to and from town. It was free for the package I purchased, but I think it's roughly $10.00 pp if you don't purchase a package. The pool staff is amazing, Antonio was our server and he was friendly and quite attentive, as was Eder the bellman that assisted us upon arrival and departure. Rooms are OK, but who really goes on vacation to stay in the room. Food is average and besides drinking at the pool there really isn't too much to do and there is no Beach access. Typical guest was a bit older than expected, so all the more reason to go into town. DO NOT order room service, the food is less than desirable. Also housekeeping is average, didn't have towels left in the room on several occasions. Now for the bill. I purchased the all inclusive deluxe package which included several on and off property restaurants, so the onlout of pocket expense would be tips. On average we tipped $10-$12, however got my bill at check-out and there was a "tip" for $158.62. Tried asking for an explanation the day I was leaving the resort and got NO ANSWER. Have since sent two emails regarding the bogus charge and have still gotten NO ANSWER. For this to be an average "resort" (as I've stayed in many) I'd expect better customer service but so far NO BUENO. Hacienda for you to have a guest concerned about an exorbitant charge and you do nothing to reconcile the issue is inexcusable to me and I will NOT be returning to this resort and hope this serves as a warning to other guests be mindful and watch everything they are charging you, because when it's time to reconcile and you want explanations everyone seems to be too busy or not available.
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Date of stay: February 2021
Value
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Room Tip: Keep an eye on all your charges even with an all-inclusive package
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Brooke J wrote a review Yesterday
1 contribution
We love Cabo and our stay at Hacienda Encantada was incredible!! The service was outstanding! Specifically Neri, Rigoberto (Il Forno), & Johany (Las Marías) took such good care of us. We left one night to eat dinner at the marina and immediately knew it was a mistake. The staff treated us so good that we really didn’t have a reason to leave. Thank you for taking great care of us. We will definitely come back.
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Sociall Media Social, Otro at Hacienda Encantada Resort & Residences
Responded today
Dear guest, Thank you so much for the kind words, we really appreciate all your comments. We're so happy to hear you enjoyed your stay and had a pleasant experience. Looking forward to welcome you back. All the best, Social Media Department, socialmedia@mexicograndhotels.com
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Timothy K wrote a review Feb 2021
Portland, Oregon1 contribution
Our stay at Hacienda Encantada was splendid. Our butler, Josue Garcia, is top notch. He was always readily available with the best and most up to date recommendations for dinner, activities and day trips. He is professional and knowledgeable. The villa was clean, spacious, and covid free. The sound system was top of the line and able to control each room separately. Outdoor pool was heated and cleaned daily, as well as all patio furniture, hot tub and bar. Remy assisted us on multiple occasions and was always courteous, prompt and friendly. Staff understood our broken Spanish and spoke English. We will definitely return and will only request Josue as our butler. Highly recommend.
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Date of stay: February 2021
Rooms
Location
Service
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Response from Sociall Media Social, Otro at Hacienda Encantada Resort & Residences
Responded today
Dear guest, Thank you so much for the beautiful review, we're so glad to hear you enjoyed a pleasant stay. We hope to see you soon! All the best, Social Media Department, socialmedia@mexicograndhotels.com
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Simmons C wrote a review Feb 2021
Kansas City5 contributions
Great trip to a great resort! Had a couples massage while we were there. We did the all-inclusive. Jaime was awesome doing service at the breakfast buffet at Las Marias at the resort! We also spent time at the lower pool, where Luis did great service. We Spend time whale watching right from the pool, and the view was amazing!
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Date of stay: February 2021Trip type: Travelled with family
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Response from Sociall Media Social, Otro at Hacienda Encantada Resort & Residences
Responded today
Dear guest, Thank you so much for the kind review! Hope you had a wonderful time and we look forward to welcome you back at your Home Sweet Hacienda! All the best, Social Media Department, socialmedia@mexicograndhotels.com
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Pam H wrote a review Feb 2021
Franktown, United States6 contributions5 helpful votes
We've been to Cabo many times, in various resorts, but this one tops them all! The views! The staff! the pools! The restaurants! The relaxing vibe! The fun! The staff was great; the cleanliness and adherence to COVID precautions were outstanding. Thank you, Mauricio, for upgrading us to a fabulous unit! Mauricio was also available to us with any questions and concerns (as well as the concierge staff). We all loved Carlos in Activities; he went above and beyond and made everything more fun! It was obvious he had a great relationship with the regulars (those who stay for weeks every year). Just some of the activities we enjoyed with Carlos: stretching (on the beach), cocktail class, pool aerobics, biking (all free!) - he even taught us pickle-ball which was great fun! If you like a relaxing location with amazing views, staff, restaurants, and pools (including an adults-only pool), you can't go wrong with Hacienda Encantada!
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Date of stay: February 2021
Value
Rooms
Service
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Response from Sociall Media Social, Otro at Hacienda Encantada Resort & Residences
Responded today
Dear guest, Thank you very much for sharing with us your experience at your Home Sweet Hacienda, we are glad to know that we do things well and you felt pampered by us. Hopefully you'll visit us again soon. All the best, Social Media Department, socialmedia@mexicograndhotels.com
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PRICE RANGE
US$150 - US$468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda encantada hotel cabo san lucas, hacienda encantada resort and spa
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosCabo San Lucas
NUMBER OF ROOMS
222
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Frequently Asked Questions about Hacienda Encantada Resort & Residences
Which popular attractions are close to Hacienda Encantada Resort & Residences?
Nearby attractions include Cabo Party Fun (7.4 km), La Turquesa Jewelry and Art (7.4 km), and Eclectic Array Cabo (7.3 km).
What are some of the property amenities at Hacienda Encantada Resort & Residences?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hacienda Encantada Resort & Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Hacienda Encantada Resort & Residences?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hacienda Encantada Resort & Residences?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hacienda Encantada Resort & Residences?
Conveniently located restaurants include La Casona, WTF Burger Bar, and JM Italian Steakhouse.
Are there opportunities to exercise at Hacienda Encantada Resort & Residences?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hacienda Encantada Resort & Residences have an airport shuttle?
Yes, Hacienda Encantada Resort & Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hacienda Encantada Resort & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Hacienda Encantada Resort & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hacienda Encantada Resort & Residences?
The staff speaks multiple languages, including English and Spanish.