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Sheraton Grand Los Cabos Hacienda del Mar

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Sheraton Grand Los Cabos Hacienda del Mar
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1,552 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Los Cabos Hacienda del Mar
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Showing 1,442: English reviews
Reviewed 3 weeks ago via mobile

The grounds and pool area are nice. Breakfast and food are fine as well. If you stay here please keep in mind you are away from "Cabo" and the shuttle service is unreliable. After taking the shuttle to town we called the hotel at 8 to find out when the last shuttle was. They said we just missed the 8...

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Helpful?
Thank matt q
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are very sorry to learn that your stay did not live up to our usual high standards of service and we have passed along your feedback to the appropriate teams to help improve their service. Thank you...

A TripAdvisor Member
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1 review
Reviewed 3 weeks ago via mobile

I decided to take a last minute vacation to los cabos to treat myself. I was in total awww this place is beyond beautiful and so are the staff I will definitely be back and tell all my friends and family.

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Thank A TripAdvisor Member
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations were to your liking. We are very proud of our beautiful hotel and are pleased that we have been able to make you feel at home during your...

Reviewed 3 weeks ago via mobile

Very good rate via expedia.com. The hotel was full, but it was quiet enough. It is not "adult only" but fortunately there weren't small childrens making a lot of noise as usualy you can find in this kind of hotels. It was resort look like hacienda, I liked architecture style. There are 5 restaurants, two of them exclusive, but the...

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Helpful?
Thank Tamara M
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are very proud of our beautiful hotel and are pleased that we have been able to make you feel at home during your stay. Thank you for choosing the Sheraton Grand Los Cabos, Hacienda del Mar and we hope to...

Reviewed 3 weeks ago via mobile

I went down to Cabo solo a couple days prior to a wedding. I wish I stayed at the Sheraton second because if but the wedding's location hotel to shame. The website pictures do not do it justice either. The resort and pools are beautiful. The room is comfortable and nicely decorated. Everyone is very helpful, spoke good English and...

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Helpful?
Thank veronica m
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations were to your liking. We are very proud of our beautiful hotel and are pleased that we have been able to make you feel at home during your...

Reviewed 3 weeks ago via mobile

A mediocre hotel with very average rooms that have bad quality finishing a, a set of horrible linens (polyester anyone?) and some members of the staff that simply don't do their job. On top of that, this seaside hotel has very few rooms with a nice sea view and many look at other buildings. Can't believe this is a Sheraton...

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Helpful?
Thank Christian V
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are very sorry to learn your stay did not live up to our usual high standards of service and hospitality, and we have passed along your feedback to the appropriate teams to help improve their service. Thank...

Detroit
Reviewed 3 weeks ago

We stayed a week at the Hacienda then moved to the Sheraton for 3 more days. They were nice enough to coordinate our move so we would not have to wait till check-in time. It worked out great thanks to the lady at the registration desk. Room was a nice size - almost as big as our suite at the...

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Helpful?
Thank NikkiDetroit
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations, restaurants and pools are to your liking. We are very proud of our beautiful property, and are pleased that we have been able to make you feel at...

London, United Kingdom
Reviewed 3 weeks ago via mobile

First time in Mexico and we'll be back! Nothing was too much for superbly professional and genuinely nice people working in this hotel. We have been reunited with so many forgotten or misplaced items like kids stuff, expensive camera, golf club, even my jewellery box that fell out of my bag when vacated the room. Cabo is just beautiful! Whales,...

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Helpful?
Thank Marina H
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations, restaurants and pools are to your liking. We are very proud of our beautiful hotel and are pleased that we have been able to make you feel at...

Chicago, Illinois, United States
Reviewed 4 weeks ago via mobile

Spent 4 days the first week of November. Perfect weather. The property is pretty, food yummy, but what makes this resort special was the personable staff. You really cannot swim off the beach but there are plenty of pools. Half of the resort is time-share and I spoke with many people that have been coming every year for 15-20 years;...

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Helpful?
Thank Jennifer C
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations, restaurants, and pools are to your liking. We are very proud of our beautiful hotel and friendly staff, and we are glad you had a great experience. Thank...

Pittsburgh, Pennsylvania
Reviewed 4 weeks ago

The staff, amenities, facilities, food and the beach are all first class. We spent a wonderful, restful 10 days walking the beaches and enjoying the warm weather -- and the absence of our usual rat race. Seeing an occasional whale blow from our balcony was a added extra. Although we went into town one day -- a pleasant excursion --...

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1Thank rpPittsburgh
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and we are flattered you are planning your third stay with us! We are very proud of our beautiful hotel and friendly staff, and we are glad you had a great experience....

Doylestown, Pennsylvania
Reviewed 1 November 2016

We absolutely loved Hacienda del Mar. We stayed in Cabo SanLucas and Los Cabo previously and although we enjoyed both our prior resorts we felt that this resort had a relaxing Mexican flare. We felt everything was beautiful and the restaurants were great. This time we did not rent a car, rather enjoyed relaxing on the beach. The weather is...

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Helpful?
Thank ShirleyE601
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations, beaches, and restaurants were to your liking. We are very proud of our beautiful hotel and friendly staff, and we are glad you had a great experience. Thank...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Grand Los Cabos, Hacienda del Mar captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 

Additional Information about Sheraton Grand Los Cabos Hacienda del Mar

Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: €189 - €506 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Los Cabos Hacienda del Mar 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Odigeo, Priceline, Travelocity and Jetsetter so you can book your Sheraton Grand Los Cabos Hacienda del Mar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Grand Los Cabos Hacienda Del Mar Cabo San Lucas, Mexico
Hotel Style:
#9 Business Hotel in Cabo San Lucas
#15 Top resorts Hotel in Cabo San Lucas
#20 Spa Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#22 Luxury Hotel in Cabo San Lucas
#23 Family Hotel in Cabo San Lucas
#24 On the Beach Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Cabos Hacienda del Mar staff and other travellers.
102 questions
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Questions? Get answers from Sheraton Grand Los Cabos Hacienda del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to room on beach, not just "ocean view." Room 2004 beyond stunning with corner view, huge deck overlooking ocean and pools.”
 of 5 bubbles CarlaRN, 1 Dec 2016 | Read review
“Very limited, but some of the cheaper deluxe ocean-view rooms come with a larger balcony. Ask for it.”
 of 5 bubbles christianpJ2390BD, 22 Oct 2016 | Read review
“Ocean Front rooms are the most convenient”
 of 5 bubbles Mssnash, 20 Oct 2016 | Read review
“Ocean view or partial view rooms are a must. You can enjoy a delicious breakfast with a gorgeous view of the beach and stunning courtyard.”
 of 5 bubbles kahn-dees, 13 Oct 2016 | Read review
“Ask for ocean view. Stay away from large generator/machine noise (24/7) near parking.”
 of 5 bubbles zanaloha, 29 Sep 2016 | Read review
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