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09/04/2017 10/04/2017
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    Marinaterra Hotel & Spa

    Calle Gabriel Estrada s/n | Sector La Herradura, San Carlos 85506, Mexico
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (189)
    Room & Suite (53)
    Pool & Beach (29)
    Overview

    • Excellent34%
    • Very good32%
    • Average17%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “marina” (54 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
    All hotel details
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 3 days ago via mobile

    Awful hotel. Lobby being renovated. Desk in a closet. Pools closed- renovating. Dining closed, using tiny room no windows. No bar. 2 ice machines for 6 floors but NEITHER works. Old gym, broken- no a/c or tv, no towels. Asked for towels and a.c.- ignored...More

    Helpful?
    Reviewed 1 week ago

    Stayed here for two nights while on tour with Gate1 travel. Nice big room ( must have been remodeled). View of the sea and town area. Others had views of the harbor. The hotel is under remodeling in the lobby so there is a closet...More

    Helpful?
    Response from Mauricio M, Gerente at Marinaterra Hotel & Spa

    Dear guest, thank you for your nice comments, we are very happy to hear that you had a great time at the hotel. It will be our pleasure to be your host again. We are sure you will love your stay as soon as the...

    Reviewed 2 weeks ago

    A complete disappointment. The room itself was very nice and spacious with a great view of the marina and mountains. But, that's the only thing good to say about the hotel. Upon my arrival, I quickly discovered the lobby was under renovation, I went to...More

    Helpful?
    Response from Mauricio M, Gerente at Marinaterra Hotel & Spa

    Dear George R, As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. We do are under construction in order to improve our facilities and...More

    Reviewed 2 weeks ago

    We stayed two nights, as part of an organized tour to the Copper Canyon. The hotel is well located and many rooms have views towards the marina and pool. The breakfast buffet was excellent. We had dinner included, on our first evening, at the Beach...More

    Helpful?
    Response from Mauricio M, Gerente at Marinaterra Hotel & Spa

    I would like to thank you for your recent visit to Marinaterra Hotel. It was truly a pleasure to serve you and we are very happy that you enjoyed the nice view. We would love to have the pleasure of seeing you as a regular...

    Reviewed 2 weeks ago

    This is a luxury hotel in a fabulous location. The price was great when we stayed (over new year). It has a pool parking, nice grounds and a restaurant on the waterfront (although this was being refurbished when we were there, you could still sit...More

    Helpful?
    Response from Mauricio M, Gerente at Marinaterra Hotel & Spa

    Dear guest, thank you very much for choosing our Marinaterra Hotel & Spa to come and enjoy your valuable holidays. It has been a great pleasure to welcome you and host you. We are sorry to hear we didn't meet up your expectation, we extend...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (189)
    Room & Suite (53)
    Pool & Beach (29)
    Dining (13)
    Nearby
    Nearby Restaurants
    Tortuga's Bar y Bistro
    59 reviews
    .07 km away
    Delfines
    27 reviews
    .33 km away
    JJ's Tacos y Cosas
    68 reviews
    .35 km away
    Boye's Burger Joint
    23 reviews
    .33 km away
    Nearby Attractions
    Nacapule Canyon
    82 reviews
    6.52 km away
    Mirador Escenico de San Carlos
    91 reviews
    3.94 km away
    Gary's Dive shop
    77 reviews
    .25 km away
    Sonora Boards
    16 reviews
    6.06 km away
    Questions & AnswersAsk a question
    caritoyepiz
    What is the name of the beach you are closest to?
    6 March 2017|
    Answer
    Response from Mauricio M | Property representative |
    The name of the closest beach is "Club de Playa" / "Beach Club". Best regards.
    0
    Votes
    Google Translation
    FSLLC
    I have a room reserved for the end of April. Will the pool be operational? Construction still underway at that time?
    21 February 2017|
    Answer Show all 2 answers
    Response from Mauricio M | Property representative |
    The estimated date to finish all renovation work is the first week of April (before Holy Week). You are more than welcome to ask for more details when date is geting closer. Best regards.
    0
    Votes
    Google Translation
    zaggiejo
    Is the remodeling finished
    13 February 2017|
    Answer
    Response from Mauricio M | Property representative |
    The remodeling is still in procces but we do have rooms already finished.
    0
    Votes
    Google Translation
    Room Tips
    "Most rooms have a view of the harbor or the sea."
    travelbug19902016, 9 days agoRead review
    "Ask a lot of questions when making a reservation."
    George R, 15 days agoRead review
    "Book one of the refurbished/renovated family rooms with views of the marina."
    trvlbufElmhurst, 16 days agoRead review
    "Get a room that face the marina."
    josch1122, 3 months agoRead review
    "Definitely avoid the 2nd floor (the first floor above the lobby level) due to noise."
    abinaz, 3 months agoRead review
    "Ask for marina view."
    jms-on-the-road, 6 months agoRead review
    "Avoid the standard rooms! Spring for a suite if you plan on staying here."
    Emmex3, 8 months agoRead review
    "Ask for rooms with balcony, so you can have a nice sunset view to the marina."
    JSAINZ, 9 months agoRead review
    "South facing rooms have good views of the marina. The higher, the better. Lower rooms noisy during weddings."
    LSUTGR1, over a year agoRead review
    "We had an excellent view from the third floor"
    TravelerMinnesota, over a year agoRead review
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