We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsbeach clubmarina sidethe hotel is cleancopper canyonrooms are spaciousscuba tripdinner includednice view of the marinathe beach house restaurantnatural lightsit outsidestaying at this hotelpool areasan carlominute driveexcellent viewboth times
Nice place, very clean, pool was very good and access to restaurants the same. The front desk staff was a little terse/tense, other than that everything good. The views from the marina side are quite good at sunset.
Location and style of this property are probably the best in San Carlos. However, some annoying little things made the stay less than excellent. My room was presentable upon first entry but upon closer inspection, it really needed a thorough dusting. On the second day...More
Response from Mauricio M, Gerente at Marinaterra Hotel & SpaResponded 1 week ago
Dear guest, we want to thank you for your comments and your preference. We're extremely sorry to hear about your experience. Your helpful comments are much appreciated and it will be addressed to the corresponding area.
Looking forward to see you again in the near...More
We've been staying in more than hundred hotels in our life so I can say when i horrible experience. First impression was nice, huge, elegant, up to date lobby, just next to marina, beautiful views but then we went to our room. Ok it was...More
Response from Mauricio M, Gerente at Marinaterra Hotel & SpaResponded 2 weeks ago
Dear Guest, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations. Your helpful comments are much appreciated, and your feedback will...More
No wifi. No heat. We huddled in our beds to get warm while the space heater sent up by the desk worked for 45 minutes.. The desk told us none of the rooms were furnished with heat. (What?!) Sure, nice views, but at that time,...More
Thank Michael L
Response from Mauricio M, Gerente at Marinaterra Hotel & SpaResponded 7 February 2018
Dear Michael L, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated,...More
My room was remodeled on the 6th floor looking over the Marina which was great. Room service did not really clean the room, they just refilled shampoos, towels and made the bed for you. They charged me for a towel that got dirt on it...More