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Hotel del Portal San Miguel

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Traveller (37)
Room & Suite (18)
Family and Play Areas (3)
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Overview
  • Excellent23%
  • Very good32%
  • Average16%
  • Poor13%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Rooms
Suites
Concierge
Laundry Service
Free Parking
3 Star Hotel
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Reviews (108)
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All reviewsstairs are steepamazing locationspacious roomwould definitely stay here againtop floorplazacathedraljardin
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21 - 25 of 51 reviews
Reviewed 16 March 2016

Great location, right in front of the Jardin Allende or the main plaza. We had room 201, it was what we needed. Good size bathroom, Flat Screen TV and an AC that was easy to control. Sheets and bed were very comfortable. We slept 2...More

Thank TravelMXN
Response from Gerente G, Gerente at Hotel del Portal San MiguelResponded 13 April 2016

Thanks for staying at portal! we are very happy to know you had a great stay at the hotel and we look forward to your next stay with us! regards!

Reviewed 13 December 2015 via mobile

I had a terrible experience here. First of all, I couldn't arrive the day I had my reservation and they started to say my reservation would be cancelled without any money back (I tried to do that with a week notice). After that, they made...More

Thank Pau C
Response from Gerente G, Gerente at Hotel del Portal San MiguelResponded 17 February 2016

We are sorry for your inconvenience and we are looking into every single detail you mention since we have never had any comments or complaints of such matter. we are sorry for the streets closing but please understand the hotel is not responsible for that....More

Reviewed 25 August 2015

For a family trip (ages 9-65) ,We stayed at Hotel Portal in July 2015 , rented six rooms and everybody had a wonderful time and would like to back soon. The Hotel staff was great and went out of there way to help us and...More

Thank foodie-cm
Response from Gerente G, Gerente at Hotel del Portal San MiguelResponded 9 September 2015

We are very glad you enjoyed your stay at the portal! thank you for visiting our hotel! kind regards!

Reviewed 6 July 2015

It's located right below the main square plaza @ San Miguel. This is good because you could see that beautiful cathedral when you open the windoe, this is bad because you get all the noise and chaos that happens every night and day in San...More

1  Thank Patrick S
Response from Gerente G, Gerente at Hotel del Portal San MiguelResponded 13 July 2015

Thank you for your comments unfortunately the downside of being steps from all the happenings in san miguel is the eventual mariachis and festivities that are out of control of the hotel, we are glad you enjoyed your overall experience at the portal and we...More

Reviewed 22 May 2015

Warning: I made a reservation online, it was confirmed via credit card, and I received a confirmation email. There were three rooms remaining. However, I later received an email saying that my reservation had been canceled, and when I checked again, there were no more...More

3  Thank Diego T
Response from Gerente G, Gerente at Hotel del Portal San MiguelResponded 15 June 2015
Google Translation

Estimado Huésped para nosotros TODOS nustros huéspedes son muy importantes... nosotros no hacemos distinción entre raza religión sexo o estatus...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$49 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$49 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (37)
Room & Suite (18)
Family and Play Areas (3)
Questions & Answers
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RamonSalcido
20 January 2016|
Answer
Response from TeQuieroPV |
No elevator. They aren't permitted to renovate/remodel any of the historic old buildings. Due to your mobility issues with stairs, I would recommend a different (non-historic) hotel with wheelchair access (even if you do not... More
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Votes
Room Tips
"I am not sure, but we can tell you room 105 is right by the reception, in what was a courtyard, and the room..."
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"NONE, some interior with NO outside windows, top level has glass but no windows and very noisy thru the walls."
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"There are NO QUIET rooms in the hotel as the receptionist clearly stated when we asked to be moved to a..."
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"check the room before you pay"
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