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El Paraiso Tulum

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El Paraiso Tulum
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213 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Playa del Carmen, Mexico
Reviewed 6 February 2015

Located in one of the most beautiful spots of the mexican Caribbean, this place should be paradise. Unfortunately the service is really bad. They will charge you for everything. Towels to Internet. The food is not good and they have this attitude, like They don't really care if you come back. Lots of people go there since the entrance and...

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2Thank Fedeuy
los angeles
Reviewed 27 January 2015 via mobile

We rented the whole El Paraiso hotel (10 rooms) and the adjacent Beach Hacienda Paraiso for our wedding week. And some of our family members stayed there for an extra week, so I feel like we can review every room there. Since Tulum beach is not connected to the electrical grid, all the hotels have to generate their on power:...

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3Thank torifire
NYC
Reviewed 17 January 2015

The pros and cons listed below are for us, traveling as a family with an 8 month old and 3 year old. Pros: Location, location, location - located at a beautiful, non rocky sandy beach AC - access to AC in your room around the clock Hot water - there is hot water in your bathroom wifi - in your...

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2Thank MChavez229
Dauphin, Canada
Reviewed 13 January 2015

Nothing fancy but clean and friendly. Not exactly beachfront but the nicest beach we have encountered. Good food at the beach club. Lacking a bit in the customer service area but it is Mexico. Walking distance to ruins but not to town.

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3Thank lameades
Vancouver, Canada
Reviewed 14 December 2014

We arrived in tulum by car late one afternoon last week and were under some pressure to find a place before it got dark. (Dumb, I know.) When we found out that the place we stayed last time had more than doubled its rates - and it's one of the more "reasonably priced" accommodations on the playa - I was...

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1Thank drcatherine2014
Sarnia, Canada
Reviewed 4 December 2014 via mobile

We have stayed at this hotel several times over the past few years. Enrique, Silvia and their staff never fail to take care of all of our needs. From the staff at reception, the cleaning ladies, beach staff, the smiling breakfast lady, security, etc; they are all top notch. Our rooms were kept very clean and the beds were very...

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1Thank kiddrd
Rochester, NY
Reviewed 22 November 2014

Unfortunately, we got stuck here on a excursion to Tulum and Coba. We attempted to sit on one of the lounges, and immediately one of the employees ran over and immediately told us to get up or pay 10$ per lounge. I asked to move to one of the chairs in the sun. Guess what... 5$ per lounge in the...

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2Thank popnfrresh
Anchorage, Alaska
Reviewed 18 November 2014

To say that El Paraiso saved our vacation is an understatement. Our original accommodation reservations fell though upon arrival in Tulum and thanks to a stroke of luck and a fantastic taxi driver we found El Paraiso. We were greeted with a warm and friendly smile immedately. The hotel room itself was very nice. Nothing fancy but very clean and...

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1Thank Roberta C
Bedford
Reviewed 12 October 2014

The best beach club on what is said to be the second most beautiful beach in the world. Great facilities and good prices - sun loungers and table and chairs was about a £5 for the day. Drinks and food were great and very good value - drinks and meals for 4 people cost around £15 each - great location...

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3Thank amcBedford
Panajachel, Guatemala
Reviewed 24 September 2014

The best location on the beach in Tulum. Palm trees, soft sugar sand, and electricity all night long. No rocks to walk around here, only palm trees. Comfy room with mini split a/c works all night long. Very clean rooms with nice porches to eat your continental breakfast on. Excellent security. Room has mini safe. Nighttime guards around perimeter of...

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1Thank susanmabry

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
"Paradise is like exactly where you are right now…only much, much better" Laurie Anderson At El Paraiso Hotel we take great pride in the untouched nature of Tulum. We have therefore created a small hotel in harmony with nature without waiving the comfort of modern living.Our vast pristine white sandy beach and the calm crystal-clear waters invite to stress free beach days, water activities and romantic walks along the shore line. Cool off with a refreshing young coconut picked from one of our innumerable palm trees, take up diving or kite surfing, or just be, and let all your worries disappear while you relax in the shade of an umbrella.Explore the natural wonders and archeological sites of Tulum. One of the best preserved Mayan ruin is just around the corner from El Paraiso Hotel. The ruins set at the top of lime stone cliffs overlooking the waters offer visitors spectacular views.The Sian Kaan Biosphere, cenotes and caves hidden deep within the jungle, as well as national parks can all be found within short distance from our hotel. Add to this the second largest Reef in the world just off shore and the abundant marine life of the Caribbean, which has made Tulum and important and extraordinary location for all types of water sports.After a day at the beach or discovering the surrounding areas, El Paraiso Hotel is a place to relax, unwind and disconnect from the busy days of the normal life. Pamper yourself to a massage from our Spa services right on the beach with the waves of the ocean as the only sound, or revive the ancient Mayan tradition of worshipping the sunset joining us in our sunset yoga on the beach. ... more   less 

Additional Information about El Paraiso Tulum

Address: Carretera Boca Paila Mz 3 Lote 2, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: €110 - €286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Paraiso Tulum 3.5*
Number of rooms: 11
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Also Known As:
El Paraiso Tulum Hotel Tulum
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Questions & Answers

Here's what travellers have asked, with answers from El Paraiso Tulum staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in Room (Habitacion) #1.”
 of 5 bubbles VictorATX, 17 Feb 2017 | Read review
“Looks like all 6 or 7 rooms are pretty much the same”
 of 5 bubbles AlderleyEdgeTiger007, 16 Jan 2016 | Read review
“Lowest number rooms are closest to the beach (e.g. #1, #2) and afford a slightly better view of the ocean - other than that they are pretty identical.”
 of 5 bubbles 2015REK, 22 Mar 2015 | Read review
“All rooms the same, lower numbers towards the beach.”
 of 5 bubbles AndyTopley, 19 Mar 2015 | Read review
“All the rooms have 2 double beds. They are numbered 1 - 10, with one being closest to the ocean. We were in room #2 and could see the beach and ocean from our porch.”
  • Our room
  • Fresh flowers in our room daily
  • The shower has really good water pressure!
 of 5 bubbles 36betsyb, 3 Mar 2015 | Read review
5 of 5