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Cabanas Tulum

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#13 of 90 Hotels in Tulum
Certificate of Excellence
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1 room 2 adults 0 children
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Cabanas Tulum
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768 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Bangkok, Thailand
Reviewed 1 November 2016

We really appreciated the personal, boutique, fun feel of the hotel (slogans written in the cafe area, recommended things to do, two small pools with fairy lights) and the beachside location (and view) were great however we felt the room was quite basic for the price. Don't get me wrong the rooms are fine, brushed concrete floors, decent beds but...

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Helpful?
1Thank BangkokBunny
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, Greetings from Tulum, thank you for taking the time to write a review of your stay. We are happy you enjoyed your stay – just wanted to mention that if you do decide to visit us again, we have special deals for returning guests, just make sure you mention it when contacting us. Gracias, we hope to have...

USA
Reviewed 31 October 2016

We have stayed at some of the top rated hotels in Rivera Maya and in Mexico. Cabanas Tulum did not disappoint - actually exceeded expectations. The Service was amazing. Food at the small restaurant there is fresh and good. Ziggy's next door is good overall as well and convenient. The rooms were nice, beds were good, shower was very nice...

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Helpful?
2Thank EATandTRAVELisFUN
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, Greetings from Tulum and thank you so much for your lovely review!! We are truly happy to know that we exceeded your expectations and that you enjoyed our staff service, your room with the private rooftop with jacuzzi , the stretch of beach and the food at both Fresco's and Ziggy's. We are glad that you had a...

Haiku, Hawaii, United States
Reviewed 31 October 2016 via mobile

We just stayed at Cabanas Tulum for 5 nights and it was incredible! This review is way longer than I ever write but this place deserves to be thoroughly acknowledged for their exceptional service! The location is right on the beach, in the beautiful resort area of Tulum. The hotel itself is nicely designed and very new. We stayed in...

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Helpful?
Thank Kerry F
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your lovely and detailed review on your recent stay with us. Our staff, especially mario, Ely and Mariana will be very happy when reading that they were part of the success of your vacation in Tulum! Thank you for your detailed description of your beachfront room with private rooftop and jacuzzi,...

Reviewed 18 October 2016

SImple but everything you need. My daughter and I stayed here for a week on our first trip to this area. The staff was always available and helpful. They greeted us at check-in and gave us a rundown on the amenities and local attractions. They provided beach towels, organic mosquito spray and a mojito! We had already booked day excursions...

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Helpful?
Thank Kimm0817
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests greetings from Tulum and thank you so much for your lovely review, it warms our hearts to read that you and your daughter enjoyed your stay with us and were able to visit many beautiful places of the area. We are glad that yo appreciated the central location of the property, your beachfront rooftop room with its private...

Reviewed 3 October 2016

Cabanas Tulum couldn't have gone any better! The staff were wonderful & super helpful - they'd even let us whatsapp them for food orders & questions, the rooms were great, the location was ideal. The food was delic & the restaurant always had fantastic music going. Their partner restaurant Ziggy's was very tasty & had live music every night. If...

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Helpful?
Thank Erin G
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, Greetings from Tulum and thank you for your very kind review! We are happy that you enjoyed your stay with us and that you loved our location, the rooms, the food at Ziggy's and mostly our staff !! We hope to see you again soon! Your Cabanas Tulum Team

Collingswood, New Jersey
Reviewed 28 September 2016 via mobile

We spent our honeymoon here last month, stayed for a wonderful 7 days, from August 28th through sept 4th, and it was truly a magical experience. A year prior we had visited Tulum for the first time and stayed in town at a different hotel, but we fell in love with this little town secluded in paradise and decided we...

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Thank nejeska
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, greetings from Cabañas Tulum and wow! It was a real pleasure reading your extensive review, we are so happy you had such a wonderful time! Thank you for choosing us for such a special occasion as your honeymoon, glad that we could make it memorable - although we DID get a little help from the baby turtles we...

Hillsborough, New Jersey
Reviewed 21 September 2016

Vacationed to Tulum in April as a birthday gift to my husband. We flew into Cancun and the hotel was about an hour or so ride. Upon check in the friendly hotel staff greeted us with cocktails and explained all the amenities and hotel premises. We originally had booked a garden room however they were kind enough to work on...

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Thank LeavinNJbehind
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, Greetings from Tulum and thank you for your very kind review of your stay with us in April, we are truly happy to read that you have enjoyed your holidays at Cabanas Tulum, and particularly your beachfront room, the food at Ziggy's ( with whattsapp room service), the relaxing and safe atmosphere, and mostly our staff service both...

Reviewed 18 September 2016

Vacation here was an exceptional experience! We enjoyed the beachfront accommodations, and sincere hospitality at Hotel Cabanas Tulum. My partner and I have been to Mexico 8 times choosing the "all-inclusive" route outside of Cancun's hotel zone. You are not just another lounge chair at this eco-boutique hotel, here the term "valued guest" is reborn. The hour and a half...

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1Thank ENUFAU
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you so much for your very detailed and amazing review of your stay with us!!! We are really all very proud and happy to have been part of your exceptional first time experience in Tulum. Thank you again for having chosen us, and for appreciating our staff service ( Eli and Mario will...

Reviewed 6 September 2016

We stayed in a beach front room with a breathtaking view of the ocean! It was such a beautiful and magical time! We were warmly welcomed by Elizabeth and Mario. And well tended to by Nelson. Elizabeth was very helpful with suggestion of places to explore. We had tasty light meals and smoothies at Fresco's and delicious meals and waterfront...

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Helpful?
1Thank Valerie I
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your lovely review of your stay with us! We are happy that you loved your beachfront room, restaurants Fresco's and Ziggy's and our staff service!! We are so happy you could witness such a magical event as turtle hatching. Thank you for not disturbing the turtles and turning all lights off...

Rougemont, North Carolina
Reviewed 28 August 2016

Cabanas Tulum was the perfect spot for our family. The beach is nothing short of spectacular and the swimming is superb. The rooms are spacious and the beds were comfortable. The rooms arent super fancy in decor, but as we were in and out all day long right onto the beach (probably dragging in more than our share of sand),...

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Helpful?
1Thank Muffy_86
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank yo so much for your long, detailed, and very kind review! We are really happy to read that you enjoyed your family vacation while staying with us! Thank you for your special mention of our staff, Ely in particular, of the location of both the rooms as the Hotel, of the included breakfast...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Restaurant
  • Pool
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Breakfast included
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Cabanas Tulum Hotel is located on a large stretch of beautiful beach, surrounded by coconut trees, and the turquoise sea. It's the perfect place to relax and reunite with nature. All of our beach front and Rooftop Jacuzzi rooms have breathtaking sea views from the terrace, while our garden view rooms are only a few steps away from the beach. Connecting rooms available on request. Enjoy free breakfast either at our health food restaurant Fresco's or Ziggy's, on site Spa, free bike use. ... more   less 

Additional Information about Cabanas Tulum

Address: Carretera Tulum-Boca Paila, KM 7 | Zona Hotelera, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: €256 - €421 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cabanas Tulum 2.5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Cabanas Tulum Hotel Tulum
Cabanas Hotel Tulum
Tulum Cabanas Hotel
Hotel Style:
#9 Family Hotel in Tulum
#12 On the Beach Hotel in Tulum
#14 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Cabanas Tulum staff and other travellers.
25 questions
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Questions? Get answers from Cabanas Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sunset Room”
 of 5 bubbles taylorg94, 20 Feb 2017 | Read review
“The second level rooms have their own roof decks and jetted tubs - but all are good.”
 of 5 bubbles 724richh, 19 Feb 2017 | Read review
“Amazing private rooftop patio with tub and a stunning view of the beach”
 of 5 bubbles LongWaySomewhere, 21 Jan 2017 | Read review
“If you can pay up for beach front do it”
 of 5 bubbles Justine33388, 7 Jan 2017 | Read review
“Loved having direct access to the beach”
 of 5 bubbles MarisaPC, 21 Nov 2016 | Read review
5 of 5