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Dreams Tulum Resort & Spa

6,468 reviews
#50 of 147 Hotels in Tulum
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Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761 Mexico
00 52 1 844 283 0358
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Traveller (6441)
Pool & Beach (1459)
Room & Suite (581)
Certificate of Excellence

About

4.5
Excellent
6,468 reviews
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Paid wifi
Internet
Hot bath
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Concierge
Shops
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
Spanish
Hotel links
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Hotel deals
6,468Reviews1,096Q+A100Room tips

Reviews

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Great Time
It was really a dream to be in the Hotel Dreams Tulum Resort & Spa. We had a great time all round. We lacked nothing. The hotel area is very clean and carefully thought out. There is a lot of variety in the area of ​​activities, evening entertainment, food. There is something for everyone. The beach is great. Our 6 year old daughter had a lot of fun in the Explorers Kids Club. She was cared for lovingly and safely there. There was always a lot to experience and variety here. The outside of the hotel is really unbeatable, the rooms could be renovated a bit. The sanitary facilities e.g. Bathtub were unfortunately not very inviting. But these are really only small defects that we noticed. It was a great stay all round and we would visit the Dreams Tulum Resort & Spa again or recommend this hotel to friends and family. …
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Review collected in partnership with this hotel
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
+1
Hotel's Favourite
Dream come true
What can I say, this hotel was amazing. Firstly, the reception when we arrived was brilliant - champagne on arrival along with cleaning towelettes. The staff are helpful, polite and nothing ever seems like too much trouble to ask. The breakfast was varied, plentiful and very fresh, something for everyone. Ranging from fresh smoothies to traditional Mexican foods. The fruit was amazing and so fresh. Lunch options included sandwiches (delicious) burgers (etc) and the buffet. The World Cafe (the buffet) was marvellous with a huge range of foods with freshly cooked seafood, meats, pasta bar and so much more. The food was always rotated and never boring or flavourless. The restaurants in the evening could have a longer menu or evening specials to vary the dishes. The evening meals were tasty, our favourite being the seafood grill and the Italian. The entertainment was low key which we liked, we particularly enjoyed the salsa dancing night. Furthermore, the pools were very clean and nice with lots of loungers (clean towels were always available close to the beach and pools). The swim up bar had lots of nice drinks too. The rooms were very spacious, clean and comfortable and the bathrooms are large. I would 100% recommend Dreams Tulum (we stayed at another hotel in the region and this was outstanding compared to the other one). The beach is lovely and fairly quiet - there is quite a lot of seaweed but they spend hours in the morning clearing it away and it is definitely does not ruin the holiday. There’s many facilities that are great for families too. Everything was amazing and I cannot fault the hotel or the service. …
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Date of stay: July 2019Trip type: Travelled with family
Response from E-ConciergeDRETU, eConcierge at Dreams Tulum Resort & Spa
Responded 24 Sep 2019
Dear guest. First and foremost we would like to thank you for taking the time to share your review regarding your recent experience with us and the TripAdvisor community. We are so pleased you chose our resort for your precious vacations and that we were able to surpass expectations. We look forward to your return and hope you will consider us for next vacation. Sincerely, Seve Oy eConcierge & Social Media Coordinator econcierge.dretu@dreamsresorts.com
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Satisfied experience
I stayed at Dreams tulum resort with my wife and 2 year old and it was a great experience. The beach is nearby with a beautiful view and the water was great. Beautiful hotel with accommodating staff. The all inclusive deal was economical and satisfying!
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Time to Chilax
If you're looking for a great beach where you can explore tide pools and actually find interesting creatures, or hold up your hand and say "un mad margarita por favor" book your stay at the Dreams Resort and Spa in Tulum Mexico. This is an all-inclusive resort. You will have to keep track of your own caloric intake but you don't need to worry about adding up your food and beverages before check out. From the moment you check in (greeted with champagne or your choice of beverage), to the moment you leave, your time to relax can be uninterrupted except to join a salsa class, yoga on the beach, have a facial or massage, or choice one of the restaurants for your next meal. You are only a short distance from the Tulum Mayan ruins – which you don't want to miss. If you're bringing your children, you'll be in great company as families come here from Mexico, S. America, Europe and Scandinavia. the staff at Dreams are exceptionally helpful and gracious.…
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Date of stay: December 2019
Rooms
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Our winter getaway 2019
From the minute we arrived at the resort, we were treated like royalty. This resort has everything , great location, great service, great amenities, amazing restaurants. We absolutely loved our room, had the best view of the Gulf and every morning we watched the sun rise..Top Liquor is rare at all inclusive resorts, but not at Dreams. We will definitely go back to the affiliated resorts in the future. Special thanks to Guadelupe - preferred guests beach area services- she made our stay extra special.
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Date of stay: December 2019
Value
Rooms
Service
Room Tip: 5301- beautiful views
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Hello! Just a couple of questions... First how far is the city of Tulum? Is it someplace you can walk to or do you need a taxi to get to? and are there any little places outside of the resort that you can walk to? And as far as the beach, is it a swimmable beac? as in is there a lot of seaweed or rocks? Any pictures would be greatly appreciated. We have been to La Romana in the Dominican and the water was beautiful and clear. Just checking to see if this beach is the same way. TIA!
What is the dress code for gents in the evenings? Are smart shorts, 3/4 length pants OK?
Good afternoon. The dress code for men at the Italian and French restaurants is long pants, shorts and 3/4 pants are not allowed. Please let us know if you have any other question. Thank you.
0 votes
What is the dress code for evening meals?
Good afternoon. Most of our restaurants are casual, the French and Italian restaurants are casual-formal. Please let us know if you have any other question. Thank you.
1 vote
Is this an all inclusive resort?
Good afternoon. Yes, we are an all inclusive only resort. Please let us know if you have any other question. Thank you.
0 votes
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Hi what’s the Mosquito situation like at the resort? I am a mozzie magnet and wondered if there would be a lot there in November time when we plan to visit.
Good afternoon. Our resort is taking precautions to significantly reduce any presence of mosquitoes including reinforcement of our fumigation procedures, the availability of insect repellant, as well as, collaboration with both housekeeping and minibar staff to ensure doors are kept closed as all times. Please let us know if you have any other question. Thank you.
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123456…220
"5301- beautiful views"
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"Do not choose ANY room here."
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"Kept the rooms clean as we were there and room service was excellent."
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"The suites seemed in the loudest part of the hotel near the main square where nightly activities are"
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"Building 5 was close to everything and had good views"
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123456…20
PRICE RANGE
€246 - €658 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams tulum hotel, dreams tulum riviera maya, dreams resort tulum, dreams tulum mexico, sunscape tulum, dreams resort spa tulum, dreams hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
432
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Frequently Asked Questions about Dreams Tulum Resort & Spa
Which popular attractions are close to Dreams Tulum Resort & Spa?
Nearby attractions include Tulum Archaeological Site (5.0 km), Tulum Tower (5.3 km), and Cenotes Sac Actun (6.7 km).
See all nearby attractions.
What are some of the property amenities at Dreams Tulum Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
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Which room amenities are available at Dreams Tulum Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
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What food & drink options are available at Dreams Tulum Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
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Is parking available at Dreams Tulum Resort & Spa?
Yes, free parking is available to guests.
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What are some restaurants close to Dreams Tulum Resort & Spa?
Conveniently located restaurants include PaQuino Coffee Shop, Taqueria Honorio, and Horno Gourmet.
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Are there opportunities to exercise at Dreams Tulum Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
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Are any cleaning services offered at Dreams Tulum Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
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Does Dreams Tulum Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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Does Dreams Tulum Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
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Is Dreams Tulum Resort & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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