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Dreams Tulum Resort & Spa

4,749 reviews
#16 of 100 Hotels in Tulum
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Traveller (4584)
Pool & Beach (1158)
Room & Suite (596)
Overview
  • Excellent61%
  • Very good25%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“seaside grill”(349 reviews)
“entertainment team”(303 reviews)
“world cafe”(253 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Dreams Tulum Resort & Spa
Special Offer: Winter Greataways!
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,749)Write a Review
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3,206 results
Traveller rating
1,824
874
331
118
59
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1,824
874
331
118
59
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1 - 5 of 3,206 reviews
Reviewed 2 days ago

This a fabulous to have your wedding. Our daughter was married there this past week and the entire week was seamless. The staff is outstanding and took care of our every need. The wedding was very well attended to by the wedding planner onsite. Would...More

3  Thank mfirle1
Response from E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & SpaResponded yesterday

Dear mfirle1 Thank you very much for taking the time to share your review regarding your recent stay and daughter's wedding. We are so thrilled to know that the wedding event was memorable and to hear that you recommend us for future wedding guests make...More

Reviewed 2 days ago

The hotel offers something for everyone, whether for couples or families. Great hotel facility, daily activities/animation at day and night, perfect clean beach, good gastronomy and outstanding service - there is nothing missing. Particularly noteworthy is the staff! Always a smile on the face, super...More

3  Thank thereshegoesnow
Response from E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & SpaResponded yesterday

Dear thereshegoesnow Thank you very much for taking your valuable time to post your review on TripAdvisor about your recent stay at our resort. We are pleased that you had a nice stay here with us. Thank you for mentioning the quality of our in...More

Reviewed 3 days ago via mobile

The hotel had its good and bad points! Good: - Great pool side area - On the beach - Lovely reception and grounds Bad: - Food (generally) - Rooms (plural, we got moved, both were bad) The food speaks for itself and I must say...More

2  Thank Chris H
Response from E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & SpaResponded yesterday

Dear Chris . First of all we would like to thank you for taking the time to share your opinion on regards of your recent stay with us. We apologize for not having exceeded your expectations during your vacation here with us, your review has...More

Reviewed 4 days ago

I love this resort. Service and staff are the best - our concierge, Luis Gonzalez paid very close attention to detail making our stay worry free and fun. Food is phenomenal and consistently good. Cocktails are top shelf and made fresh to order - no...More

3  Thank SeanQuinn S
Response from E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & SpaResponded yesterday

Dear SeanQuinn S Thank you very much for your delightful review. After reading your comments you make us feel so proud. We would like to thank you also for your recent visit. We put great emphasis on providing first-class accommodation, with genuine warm service; comments...More

Reviewed 4 days ago

From check in until check out you are treated like royalty. The beach and the grounds were beautiful. This trip, it was just my husband and I but we plan to bring our kids back later this year as well. The entertainment staff makes sure...More

Review collected in partnership with this hotel
2  Thank jc04272018
Response from E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & SpaResponded yesterday

Dear jc04272018 First and foremost we would like to thank you for taking the time to share your review regarding your recent experience with us and the TripAdvisor community. We are so pleased you chose our resort for your precious vacations and that we were...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Breakfast included
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$285 - US$722 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Tulum
#4 Luxury Hotel in Tulum
#5 Spa Hotel in Tulum
#7 Green Hotel in Tulum
#9 Family Hotel in Tulum
#13 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$285 - US$722 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Tulum
#4 Luxury Hotel in Tulum
#5 Spa Hotel in Tulum
#7 Green Hotel in Tulum
#9 Family Hotel in Tulum
#13 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4584)
Pool & Beach (1158)
Room & Suite (596)
Dining (273)
Hotel & Grounds (2970)
Family and Play Areas (50)
Bathroom (39)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
ginger_and_me
16 January 2018|
AnswerShow all 3 answers
Response from ARUBAQUEEN9 | Reviewed this property |
I do not recall a chairlift for the pool. Side walks, restaurants, bars, etc I believe would be fine and a first floor room. Not sure about showers. Definitely worth a call which is what I would recommend.
1
Vote
alozada
3 January 2018|
AnswerShow all 2 answers
Response from E-ConciergeDRETU | Property representative |
Good afternoon, We have soy, rice, light, and regular milk, please visit our website to find the contact details and let us know your travel dates so we can purchase some for you. Please let me know if you have any other... More
1
Vote
brandonwhargis
31 December 2017|
AnswerShow all 4 answers
Response from E-ConciergeDRETU | Property representative |
Good afternoon. Ahead of time our sister company Amstar offers a discount for in advance reservations, please email us so we request them to assist you with your questions and to make reservations. Thank you.
0
Votes
Room Tips
"Our room was on the south side and very quiet. Our daughters wedding suite was a corner unit with two..."
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"Try to get a room with private pool"
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"King Size bed with Garden view feels very private"
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"Close to the beach"
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