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See all 99 hotels in Tulum

Dreams Tulum Resort & Spa

4,633 reviews
#15 of 99 Hotels in Tulum
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Traveller (4457)
Pool & Beach (1149)
Room & Suite (586)
Overview
  • Excellent61%
  • Very good25%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“seaside grill”(341 reviews)
“entertainment team”(297 reviews)
“world cafe”(245 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Dreams Tulum Resort & Spa
Special Offer: Fall into Savings!
Hotel deals
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Reviews (4,633)Write a Review
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All reviewsseaside grillentertainment teamworld cafecoco cafefrench restaurantpreferred clubkids clubel patiosmoothie barfire showwine cellarexplorers clubactivity poola la carte restaurantsfoam partysugar reef barvacation club
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1 - 5 of 3,116 reviews
Reviewed yesterday via mobile

The resort is on the older side so you can expect some wear and tear. Aside from a few of the walkways in certain areas being rocky and uneven (and in one spot near our room it was laughable and completely unsafe to set foot...More

Thank Lexi S
Reviewed yesterday

Wonderful property. Old world hacienda style property. Grounds and landscaping were stunning and really well maintained. Room location was very nice but the room service not as good as some of the resorts we've stayed at. Service was inconsistent. Morning service was great but the...More

Review collected in partnership with this hotel
Thank Lyn N
Response from E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & SpaResponded yesterday

Dear Lyn N First of all we thank you for choosing our resort to spend your precious vacation, and for taking the time to share your review through TripAdvisor. We are glad to hear that our hacienda style, grounds and landscaping met your expectations. On...More

Reviewed 3 days ago via mobile

My wife and I celebrated our 31st wedding Anniversary at Dreams Tulum and wasn't disappointed. We were given a ocean view room upgrade 60 steps from the ocean and 30 feet from the VIP beach area. Mario the concierge at the VIP beach area was...More

1  Thank Ross W
Response from E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & SpaResponded yesterday

First of all we would like to thank you for choosing Dreams Tulum Resort & Spa to spend your precious vacations. We appreciate the time you took to share your detailed review regarding your recent stay at our resort. Rest assured that it has been...More

Reviewed 3 days ago

Beautiful property, wonderful staff and great food choices about sums up my impression of Dreams Tulum. It also has a great beach for swimming as well as two nice pools. It definately has made my short list of places I'd return too again. If you...More

Review collected in partnership with this hotel
1  Thank Brett M
Response from E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & SpaResponded yesterday

Dear Brett M Thank you very much for taking your valuable time to post your detailed review on TripAdvisor. It is our pleasure to read that you enjoyed your stay, and that you tried some of our facilities and services. Our main goal is to...More

Reviewed 4 days ago

We stayed at the Dreams Tulum in December 2017 for 5 days. We had an awesome time, and I would definitely recommend this resort to a friend! The resort is about an hour and a half away from the airport, which is not exactly a...More

1  Thank 407Jayne_123
Response from E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & SpaResponded yesterday

Dear 407Jayne_123 Thank you for sharing your opinion about your recent stay at our resort through TripAdvisor. We value our guests’ feedback because this is the way we can know about our distinguished guests experiences as well as to have the opportunity to improve our...More

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Traveller (4457)
Pool & Beach (1149)
Room & Suite (586)
Dining (267)
Hotel & Grounds (2873)
Family and Play Areas (45)
Bathroom (39)
Business Centre & Event Rooms (22)
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Breakfast included
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$260 - US$990 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Tulum
#4 Luxury Hotel in Tulum
#5 Spa Hotel in Tulum
#7 Green Hotel in Tulum
#9 Family Hotel in Tulum
#13 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$260 - US$990 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Tulum
#4 Luxury Hotel in Tulum
#5 Spa Hotel in Tulum
#7 Green Hotel in Tulum
#9 Family Hotel in Tulum
#13 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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