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Mezzanine Colibri Boutique Hotel

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Mezzanine Colibri Boutique Hotel
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720 Reviews from our TripAdvisor Community

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Showing 616: English reviews
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Reviewed 2 days ago NEWvia mobile

My girlfriend and I stayed at Mezzanine for 3 nights and it was nothing short of amazing. From the minute we checked-in, we were greeted with warmth, smiles, and delicious margaritas. Maguie, Laura, and David were extremely welcoming and allowed us to settle in quite nicely as soon as we arrived. The views from this hotel are one of a...

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1Thank Troy R
Austin, Texas
Reviewed 2 days ago NEW

Mezzanine was a truly magical place to stay. We enjoyed four nights in seaview room 4, which we loved because it was furthest from the activity surrounding the bar and restaurant. The hotel staff knew us by name and treated us like royalty; they accommodated every request, from setting up the hotel transfer to taxis to room service and setting...

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Thank ash16wednesday
Stockholm, Sweden
Reviewed 3 days ago NEW

We visit Tulum often, this time we were very late booking accommodation and needed to be there these exact days, unfortunately almost everything was fully booked. Being a fan of Colibri Hotels other spots like La Zebra and Mi Amor we thought it should be fine booking Mezzanine. It's along a quieter more secluded part of Boca Paila, far away...

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1Thank reviewbyc
Philadelphia, Pennsylvania
Reviewed 4 days ago NEW

My husband and I just returned from a wonderful week spent at Mezzanine in Tulum. What you’re paying for here is a perfect location and truly excellent service from every single member of the staff. The hotel is situated on a slightly elevated rocky area that is adjacent to the public beach. This was great, because it creates an unobstructed...

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Thank LKDumont
Newport Beach, California
Reviewed 1 week ago

My stay at Mezzanine was absolutely fantastic. The customer service is great and the hotel is at a beautiful location. I would highly recommend staying here. The only complaint I have is about the showers. It would be a good idea to have curtains since water would end up making the bathroom floor wet. Otherwise, everything else was exceptional.

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Thank samerghalayini
MezManager, Gerente at Mezzanine Colibri Boutique Hotel, responded to this review

Thank you for sharing your comments regarding your stay with us, we are delighted to hear it was fantastic. Appreciated your recommendation and contribution to our improvement. Laura Avila & Team

New York
Reviewed 2 weeks ago

Had such an amazing experience at this hotel. The staff was incredibly helpful and welcoming. Love how they allow you to pick an organic local made soap for your room upon arrival. They offer you daily free tea and coffee to your room every morning and evening with little treats and cards with quotes. The hotel grounds were kept perfectly...

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Thank Nikki720
MezManager, Gerente at Mezzanine Colibri Boutique Hotel, responded to this review

Dear Nikki, Thank you very much for your detailed review, it is very exciting for us to read through your comments and find out how you loved it all!The Staff, the little details, the food, the drinks, the room... happy to hear the sound of the ocean was a great replacement of the TV :) Greetings from all the Team,...

Reviewed 3 weeks ago via mobile

Unbelievable experience here. Everyone on the staff was so welcoming, especially Gus. We stayed in Room 10 and I couldn't have pictured it being any better-- top level and corner suite overlooking the ocean. Air conditioning worked wonderfully and the beds were very comfortable (not to mention you wake up and can look straight out onto the amazing waters of...

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Thank Aarian P
MezManager, Gerente at Mezzanine Colibri Boutique Hotel, responded to this review

Dear Aarian, It is a pleasure to hear you had an unbelievable experience, happy the warm hospitality of Gustavo & the Team were part of it. Very glad you liked you room it does have an amazing view! Hope to see you soon, we feel flattered you just left and can't wait to be back! Laura Avila Mezzanine General Manager

London, United Kingdom
Reviewed 3 weeks ago

Stayed in a non-view room which normally would be a problem but not here - it's just such a lovely small boutique hotel it really doesn't matter. The bed and pillows are amazing - seriously comfortable! We found the staff to be extremely friendly and helpful. Our mornings were spent walking along the stunning beach and days sunbathing on the...

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Thank foolittle
MezManager, Gerente at Mezzanine Colibri Boutique Hotel, responded to this review

Muchas gracias for sharing your comments regarding your stay, we are delighted to hear you had such a comfortable experience on our non view rooms and our Team were helpful to you. We will work on the areas that you so kindly mentioned, training is a never ending process. Thank you for contributing to our improvement, this one of the...

san francisco
Reviewed 3 weeks ago via mobile

Spent 7 nights at the Mezzanine and was well attended to especially by Gus, Maggie and David Breakfasts were great as were Thai specialties Did a bunch of tours with Sergio( at Boutique Tours Mexico) to cenotes, the Reserve, off the tourist trail beaches and restaurants He was punctual, professional and fun Would highly recommend the Mezzanine!

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Thank SanFranciscoHal
New Gloucester, Maine
Reviewed 4 weeks ago

From the moment I walked up to register - they knew me by name and continued to not disappoint with all of the little things that mean so much when you are on vacation. Tea before bedtime and hot coffee and a delicious snack waiting at your door when you wake in the morning after a luxurious sleep. Rooms are...

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Thank jacindajoy
MezManager, Gerente at Mezzanine Colibri Boutique Hotel, responded to this review

Dear Jacindajoy, Thank you very much for sharing your favorites details about your stay at Mezzanine,we take great pride in belonging to the team that makes this property such a special place, we are very happy to know our guests can feel it! Laura Avila, Gustavo & the entire Team.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Slip into the ultimate Mexican Caribbean beach vacation at stylish Mezzanine; a true contemporary Tulum boutique hotel experience with an authentic Thai restaurant and hip martini lounge. Found along Mexico's stunning Riviera Maya, just 30 minutes south of Playa del Carmen, unconventional, unexpected and ultra-cool, Mezzanine is the ideal Tulum hotel option for beach vacationers looking to experience the natural beauty of Mexico's Caribbean coastline from a minimalist and elegant setting.Expect the unexpected at Mezzanine. Come to Tulum for the white sand beaches, the Mayan ruins and the jungle adventures, stay at Mezzanine for the smooth grooves, hot fiestas, crisp cocktails and the stylish, hipster vibe. This is an adults only hotel. Children are permitted in the restaurant. ... more   less 

Additional Information about Mezzanine Colibri Boutique Hotel

Address: Carretera Tulum_Boca Paila km 1.5, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: €235 - €830 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mezzanine Colibri Boutique Hotel 4*
Number of rooms: 9
Reservation Options:
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Also Known As:
Mezzanine Hotel Tulum
Hotel Style:
#2 Luxury Hotel in Tulum
#2 Romantic Hotel in Tulum
#3 On the Beach Hotel in Tulum
#16 Family Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Mezzanine Colibri Boutique Hotel staff and other travellers.
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Questions? Get answers from Mezzanine Colibri Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all cost the so called "non-view room", it doesn't have a proper window!”
  • the sole window, next to the shower. A/C unit right outside.
  • Dark room, not light came through.
  • This is the one window located under the terrace of the room above, like a basement
reviewbyc, 25 Apr 2017 | Read review
“good views- if you can manage stairs, go up!”
632marthad, 21 Mar 2017 | Read review
“The non-view rooms are a lot cheaper but really do not have any view of the landscape.”
jorth2017, 14 Mar 2017 | Read review
“There are 3 non-sea view rooms - if you're not fussed but want the same experience, book early to get a great deal!”
bnashir, 12 Mar 2017 | Read review
“Even the non-view rooms were great!!”
jshimomura4, 9 Mar 2017 | Read review
5 of 5