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Kore Tulum Retreat and Spa Resort

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Kore Tulum Retreat and Spa Resort
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1,180 Reviews from our TripAdvisor Community

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There are newer reviews for Kore Tulum Retreat and Spa Resort
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Showing 895: English reviews
Chicago, Illinois
Reviewed 1 week ago

First of all, Impossible to get a hold of via email or phone!! they messed up our reservation!! We changed it, they acknowledged we changed it but kept telling us they didn't have it.... Got a nasty email saying we didn't show up and canceled our reservation.. they said oh we have it... went to check in and they same...

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Helpful?
1Thank 597phillyb
memo p, Gerente at Kore Tulum Retreat and Spa Resort, responded to this review

Mr. 597phillyb: We are completly sorry for what you tell us about your reservation, we are checking what was the real problem, to fix it, In our main web page and on all the others online travel agencies, we anounce that we do not have a walkeable beach, reason why we have an agreement with the best beach club of...

New York City, New York
Reviewed 1 week ago

Wifi was the only problem Everything else was amazing Gracias nemecio at the pool bar Gorge at the galería bar Virginio , Juan todos hicieron de nuestra estadías increíble. One of the best vacation ever gracias kore tulum

Review collected in partnership with this hotel
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2Thank KarmelinaC09
memo p, Gerente at Kore Tulum Retreat and Spa Resort, responded to this review

Dear KarmelinaC09: On behalf of Nemesio, Jorge, Virginio y Juan and all the staff here at the resort, we thank you for your Amazing! review. We expect to have you soon here!!! Sincerely Guillermo Padilla Operations Manager Kore Tulum Retreat and Spa Resort

Montreal, Canada
Reviewed 1 week ago

We choose this place because we wanted peace, quiet, good food. And we got it plenty there! Small complex, no big late night shows or drunken guests partying around. Peace and quiet. No beach on site (10 minutes bike) was not a problem for us at all. We enjoyed the view of the sea on outdoors beds, relaxing of reading...

Review collected in partnership with this hotel
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1Thank TechnoMD
memo p, Gerente at Kore Tulum Retreat and Spa Resort, responded to this review

Dear Mr. TechnoMD: Thank you very much for your sincere and beautiful review of our resort, due your recent visit. Of course we will be waiting for you to comeback! Sincerely Guillermo Padilla Operations Manager Kore Tulum Retreat and Spa Resort

Reviewed 1 week ago via mobile

I stayed with 8 friends the weekend from feb 16-19. Let me start with the check in, they took almost an hour to register us and give us bracelets. If you lose it, you have to pay $1,800 pesos (more or less). Before I start complaining I would like to applaud to the only person that treated us excellent, his...

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1Thank melissa e
memo p, Gerente at Kore Tulum Retreat and Spa Resort, responded to this review
Google Translation

Estimada Srita melissa e: Le estamos agradecidos por tomarse su valioso tiempo y dedicarnos unas lineas de su reciente visita...

Midland, Georgia
Reviewed 1 week ago

We take several vacations a year so for this regular long weekend get away, we try to remain ok budget... this property met and exceeded our expectations! From the beautiful setting to the amazing service... we love the smaller size of the resort, never felt like "herd cattle" as in some of the bigger resorts we have stayed in the...

Review collected in partnership with this hotel
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1Thank Ryangirl09
memo p, Gerente at Kore Tulum Retreat and Spa Resort, responded to this review

Dear Ryangirl09: We are so thankful for your excellent review of your recent stay! it is truly a pleasure to know that your expectations were exceeded! We will be waiting for you again, keep having a fantastic 2017! Sincerely Guillermo Padilla Operations Manager Kore Tulum Retreat and Spa Resort

Stockholm, Sweden
Reviewed 1 week ago

What an amazing place. If you ever get the chance to stay at Kore: take it! Best All-inclusive resort I've stayed at! The á la carte covers breakfast, lunch, dinner AND room service. The food is awesome with fresh squeezed juices, beautiful presentation, and lots of gluten free and vegetarian options. Do not miss tasting their home made ice cream!!!...

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1Thank Gabriella B
memo p, Gerente at Kore Tulum Retreat and Spa Resort, responded to this review

Dear Mrs. Gabriella B: On behalf of all the staff here at Kore Tulum, we thank you very much for your Amazing review! We will be so pleased to have you back in the near future! Sincerely Guillermo Padilla Operations Manager Kore Tulum Retreat and Spa Resort

Hockley, Texas
Reviewed 1 week ago

I stayed at Kore with a friend of mine and had a great time. The room was very nice and on the bottom floor. We requested the bottom floor and we were in building #5. It was a nice view and a short walk any place in the resort. The grounds were well kept and I thought that the service...

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1Thank sbjlz08
memo p, Gerente at Kore Tulum Retreat and Spa Resort, responded to this review

Dear sbjlz08: Thank you very much sincerely for your exclente and beautiful review of our Resort. We expect to have you back any time! Keep enjoying 2017! Sincerely Guillermo Padilla Operations Manager Kore Tulum Retreat and Spa Resort

Moline, Illinois
Reviewed 1 week ago

1st off, we were upgraded here from their sister resort. At 1st glance this place is beautiful, trees, paths well lit/marked. We had discussed coming here next year, but due to the 2 day upgrade were able to try it this year. Glad we did, with the limited selection of food, we feel we could not stay here for our...

Review collected in partnership with this hotel
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Thank E9023QDthomass
memo p, Gerente at Kore Tulum Retreat and Spa Resort, responded to this review

Dear E9023QDthomass: Thank you very much for your comments of your recent stay, specially knowing that you came from our sister resort in Cancun, yes we are smaller, more selected, to avoid crowds, We will be waiting for you again, perhaps more days this time. Sincerely Guillermo Padilla Operations Manager Kore Tulum Retreat and Spa Resort

Halifax, Canada
Reviewed 1 week ago

You may encounter a number of negative reviews about the Kore Tulum, but my advice is to ignore these. Everything about this resort was quite wonderful. My husband and I stayed for 1 week in mid-January and very much enjoyed every aspect of the resort from the views, the staff, the well manicured grounds, the pool, right down to the...

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1Thank lmwelland
memo p, Gerente at Kore Tulum Retreat and Spa Resort, responded to this review

Dear Mrs. Imwelland: We are truly thankful for your so complete review of your recent stay here at Kore Tulum, as well for such Fabulous words. We wish you and your husband a fantastic 2017! Sincerely Guillermo Padilla Operations Manager Kore Tulum Retreat and Spa Resort

Hertfordshire, United Kingdom
Reviewed 1 week ago

The grounds of this hotel are beautiful and perfectly maintained and the room was lovely, light and airy. Everything else about this hotel is however average or below. The food is very hit and miss, I tried the Chinese menu when it was on one night and this turned out to be the best meal we had! Dishes in general...

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2Thank lns333
memo p, Gerente at Kore Tulum Retreat and Spa Resort, responded to this review

Dear Ins333: Thank you for your comments of your recent review, we will check our dishes, we are sorry if in general our dishes weren´t good for your perception. As well thank you for the rest of the comments that will help us to continue improving each day. Sincerely Guillermo Padilla Operations Manager Kore Tulum Retreat and Spa Resort

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Kore Tulum Retreat and Spa Resort is a temple of health and beauty devoted to the fine art of indulge and relax our guests. Located in the Paradise of Tulum. Only 90 minutes away from Cancun International Airport. Is the perfect place to enjoy an extraordinary Wellness Holistic Experience where you will find the right balance for mind, body and soul. ... more   less 

Additional Information about Kore Tulum Retreat and Spa Resort

Address: Carr.Tulum Boca Paila Km 3.8 Lote 48 | Carretera Federal Playa - Tulum, Tulum 77789, Mexico (Formerly Zenserenity Wellness Resort Tulum)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: €254 - €506 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kore Tulum Retreat and Spa Resort 4.5*
Number of rooms: 94
Reservation Options:
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Hotel Style:
#5 Top resorts Hotel in Tulum
#6 Luxury Hotel in Tulum
#11 Spa Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Kore Tulum Retreat and Spa Resort staff and other travellers.
91 questions
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Questions? Get answers from Kore Tulum Retreat and Spa Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Needed to call for dirty dish pick up 2 x”
 of 5 bubbles TravelTC40, 25 Feb 2017 | Read review
“I'd ask for the north side of building 5 or 4 as you'll look up the beach and over the jungle like empty property beside this hotel.”
 of 5 bubbles DebandSteve55, 25 Feb 2017 | Read review
“Building #5 was in a great location.”
 of 5 bubbles sbjlz08, 16 Feb 2017 | Read review
“rooms are huge and some options of balcony or Jacuzzi tubes”
 of 5 bubbles 24trent, 2 Feb 2017 | Read review
“Get a High Floor, Jacuzzi room if you can”
  • Happy Birthday to Me
  • It was My Birthday So the Staff decorated my room
 of 5 bubbles AkilaPetite, 30 Jan 2017 | Read review
5 of 5