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Kore Tulum Retreat and Spa Resort

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Kore Tulum Retreat and Spa Resort
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1,113 Reviews from our TripAdvisor Community

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Showing 839: English reviews
Concord
Reviewed today NEW

This was an excellent vacation resort with friendly staff. The food was great and the bikes were a lot of fun. The only issue we encountered was the hot tub in our room was not fully functional. We had an amazing time and the property was absolutely beautiful. Thank you!

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Helpful?
Thank veronicay767
Rochester
Reviewed yesterday NEW

Our stay at the Kore Tulum was pleasant for the most part. Biggest problem being that there is only one restaurant for all 3 meals of the day with basically the same food every day. It got to the point where we were leaving the all inclusive resort to go pay to eat somewhere else for most meals. The quality...

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Thank loganrobert
Reviewed 2 days ago NEWvia mobile

I'm not sure why all the bad reviews. The staff was very friendly from the front desk to the waiters/waitresses, grounds keepers and maids. We never walked past any employee who did not greet us with a smile and hello. Our water pressure was fine, our bed was not hard as a rock, our room was very nice. The jacuzzi...

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Helpful?
Thank Jeri C
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Based on other TripAdvisor reviews, we were very apprehensive about booking this resort for our last-minute trip to Tulum but unfortunately in peak season we were left with little choice. The front desk/reception staff are downright rude; Manuel in particular. They take the award for the rudest, most unhelpful service that I have ever encountered in my travels; their disdain...

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Helpful?
Thank Kamej
Oklahoma
Reviewed 3 days ago NEW

Friendly, helpful staff...excellent food...convenient location! We had seen reviews that indicated the food might be bad, but we thought it was perfect! Lots of variety and cooked perfectly...we only ate outside the resort once during our trip. The only suggestion I could make would be about the beds...ours wasn't comfortable at all but everything else was perfect.

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Helpful?
Thank mikeY7526FS
Ann Arbor
Reviewed 4 days ago NEW

We really enjoyed our stay at Kore Tulum. The staff were very helpful and polite, and made our stay a lot more fun. The pool is beautiful, with a very well stocked pool bar. The majority of meals were delicious and interesting, with some variety every day. Not too much to do around the area,but perfect if you're planning on...

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Helpful?
Thank Anna C
Addison
Reviewed 6 days ago NEW

We reserved an Ocean View suite but none were available upon check-in. Food was not good and there were limited options. Also, there was an all night rave at the club next door which kept us up all night. We requested to be moved and were accommodated.

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1Thank A3485DLmiguelr
Reviewed 1 week ago

This is a great resort in Tulum. We had some issues which are worth mentioning and we also prefer certain amenities and style of service which are generally different than what Kore offers. We prefer menu service and despite the buffets, we thought we would be able to order from menus. Sometimes, we were able to and other times we...

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1Thank Hunter V
West Chester, Pennsylvania
Reviewed 1 week ago

Beautiful full service resort in an area where there are few. Most hotels in this area are much smaller with limited amenities. Most other resorts are not even air conditioned! This place has it all! Very quiet and never seems crowded. The grounds are expansive and well manicured. The rooms are huge and very modern. Pool area is beautiful, clean...

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Thank georgedC2372MS
Brooklyn
Reviewed 1 week ago

Everything about this place is truly fantastic! Only thing to note is they are not a beachfront property. They are on the water, but it's too rocky to swim there. There is a beach club close by you can go to for free while you stay here.

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Helpful?
Thank bchuchinsky

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Kore Tulum Retreat and Spa Resort is a temple of health and beauty devoted to the fine art of indulge and relax our guests. Located in the Paradise of Tulum. Only 90 minutes away from Cancun International Airport. Is the perfect place to enjoy an extraordinary Wellness Holistic Experience where you will find the right balance for mind, body and soul. ... more   less 

Additional Information about Kore Tulum Retreat and Spa Resort

Address: Carr.Tulum Boca Paila Km 3.8 Lote 48 | Carretera Federal Playa - Tulum, Tulum 77789, Mexico (Formerly Zenserenity Wellness Resort Tulum)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: €236 - €629 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kore Tulum Retreat and Spa Resort 4.5*
Number of rooms: 94
Reservation Options:
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Hotel Style:
#4 Top resorts Hotel in Tulum
#7 Luxury Hotel in Tulum
#10 Spa Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Kore Tulum Retreat and Spa Resort staff and other travellers.
83 questions
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Questions? Get answers from Kore Tulum Retreat and Spa Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depending on the price difference, I would advise an ocean view room.”
 of 5 bubbles 693hunterv, 9 Jan 2017 | Read review
“All rooms are great !”
 of 5 bubbles deanbQ8240RA, 14 Dec 2016 | Read review
“all of them are beautiful”
 of 5 bubbles magicvacation, 1 Dec 2016 | Read review
“Rooms were all quiet and all include balconies. Look for one with a jacuzzi for a bit more fun!”
 of 5 bubbles taylord1910, 24 Oct 2016 | Read review
“Very relaxing hotel, close to Tulum ruins and town”
 of 5 bubbles Arlette429, 18 Oct 2016 | Read review
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