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Kore Tulum Retreat and Spa Resort

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Carretera Tulum-Boca Paila KM 3.8 Carretera Federal Playa, Tulum 77789 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (1820)
360
Panoramas (9)
Room & Suite (619)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#74 of 209 hotels in Tulum
Location
Cleanliness
Service
Value
Kore Tulum Retreat and Spa Resort is a temple of health and beauty devoted to the fine art of indulge and relax our guests. Located in the Paradise of Tulum. Only 90 minutes away from Cancun International Airport. Is the perfect place to enjoy an extraordinary Wellness Holistic Experience where you will find the right balance for mind, body and soul.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Parking
Paid internet
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Banquet room
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Baggage storage
Concierge
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish

Location

Full view
36Car recommended
Grade: 36 out of 100
11Restaurantswithin 1 km
1Attractionwithin 1 km
2190Reviews203Q+A100Room tips
Traveller rating
  • 1,108
  • 508
  • 257
  • 135
  • 182
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Popular mentions
Kristina F wrote a review 15 Oct
2 contributions
I had such a great stay at Kore Tulum. The resort itself is beautiful. Two pools to chose from (one with more music and excitement, one more relaxing). The rooms are not outdated, I’m not sure what other reviewers are talking about. The rooms were clean and large. Comfortable beds. The day beds by the water were always available and such a beautiful spot. There is a small access spot for the ocean at the bottom to put your feet in. Or take the bikes 5 minutes down the road to a public beach. We didn’t mind not having the beach access at the hotel, the ocean was filled with seaweed at the other beach anyway. The breakfast and lunch were great. Dinners were sometimes very good and sometimes alright. Themed nights were fun. We took a taxis off the resort for a dinner or two. The drinks alone pay for themselves. The margaritas are some of the best I’ve ever had! The staff gave some of the best service I’ve ever had! They all had a smile on their face, so attentive, and stared to get to know or drink orders and what we liked. Bring tip money, this staff absolutely deserve it. The resort’s security is also very comforting. Had an amazing stay. Thank you KORE Tulum! We will be back.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded 5 days ago
Dear Kristina, Thank you so much for your visit to KORE TULUM RETREAT AND SPA RESORT and review! We are so glad you enjoyed every aspect you mention. Your feedback about the rooms not outloaded is appreciated and we will share your comments with our teams as well! Thanks again for letting us know about your experience. We hope we can see you back again soon! Regards.
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Roxy H wrote a review 7 Oct
3 contributions
This was my first experience with an all inclusive resort and now that I've been so spoiled by the Kore I don't know how I'm ever going to stay in a regular hotel again. The best thing by far was the staff. They were so sweet and polite and helpful. Anything we asked for they brought and with a smile on their face, like hot sauce for the table, drink after drink after drink, dish after dish of food. They even let us practice our Spanish with them. Great people for sure. My room was clean, pillows and bed incredibly soft and comfortable. The food was delicious and they were soooo generous with it. Even AFTER we checked out, they gave us a voucher to eat lunch while we waited for our airport shuttle. I mean come on! That's hospitality!
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Date of stay: September 2021
Rooms
Cleanliness
Service
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded 2 weeks ago
Dear Roxy, Thank you for choosing our hotel . We are delighted to read you liked particularly the excellent service provided to you by our staff. It was a pleasure hosting you and look forward to welcoming you back to KORE TULUM RETREAT AND SPA RESORT. Warm regards.
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sehra wrote a review 6 Oct
La Habra, California10 contributions6 helpful votes
I've never done all inclusive before. I'm a total foody and picky about what I eat. Didn't need to worry. The food was fresh, diverse and really really good most of the time. The drinks are good too. You can order almost anything from the bar and they don't over alcohol you, but it's not watered down either. The staff are all super nice. I appreciated the events they had to keep us all entertained The rooms were a bit sterile IMO, but clean and well maintained I want to go back again! Thanks Kore, for a wonderful time!
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Date of stay: October 2021Trip type: Travelled with friends
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded 2 weeks ago
Thank you for your lovely review of KORE TULUM. It's a pleasure to know we were able to exceed your expectations. We strive to make sure every guest has a comfortable and relaxing stay, and we will be sure to share your compliments with our team. We look forward to welcoming you back on your next visit to KORE TULUM RETREAT AND SPA RESORT. Regards.
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Carmen P wrote a review 1 Oct
1 contribution
My husband and I had a beautiful dinner set up on the hill of Kore Retreat. Juan Luis Cabrera did an amazing job with decorating by using beautiful lights and heart cut outs. There were also fire torches around, which gave it a classy romantic feel. Our server, Andres Cavich Mosero was so sweet and AMAZING! He made sure my husband and I got what we needed when necessary. Andres was extremely polite and my husband and I are so thankful we had his service today. We love it here!! -Carmen. 01/10/2021
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Date of stay: October 2021Trip type: Travelled on business
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded 2 weeks ago
We are delighted to read of your positive experience at KORE TULUM RETREAT AND SPA RESORT. It thrills us to read that your special honeymoon resulted in a fantastic time due to our attentive and helpful team members, and our delicious dinner. Thank you for spending this important time for you whit us. We truly look forward to hosting you again in the future.
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Eric R wrote a review Sep 2021
1 contribution1 helpful vote
Very simple this is not a 5 star, it’s a 2 at best. Food is inedible, absolutely trash, booze is cheap and bottom shelf, only 1 brand beer served, and they fight you when you order a bottled water, literally argue with you. Outdated resort, service is also subpar at best. You get what you pay for, don’t be fooled by these “paid“ to review 5 star reviews. No beach, pool is cloudy, and NO WiFi anywhere, even lobby WiFi doesn’t work. Pay $18 per day they’ll tell you. Stay elsewhere or stay here and I can say, “you were warned”.
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Date of stay: September 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Victor Bernal, Guest Services / Front Office at Kore Tulum Retreat and Spa Resort
Responded 3 weeks ago
Dear EricR, We are disheartened to our efforts did not live up to your expectations during your time with us. Rest assured that we have shared this with the team to for their review and better management of such situation. Please accept our humble apologies and we hope to have the privilege of welcoming you back. With my best personal regards,
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PRICE RANGE
US$161 - US$511 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Zenserenity Wellness Resort Tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
94
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Frequently Asked Questions about Kore Tulum Retreat and Spa Resort
Which popular attractions are close to Kore Tulum Retreat and Spa Resort?
Nearby attractions include Hilo Rojo Tulum (0.4 km).
What are some of the property amenities at Kore Tulum Retreat and Spa Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Kore Tulum Retreat and Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kore Tulum Retreat and Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Kore Tulum Retreat and Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Kore Tulum Retreat and Spa Resort?
Conveniently located restaurants include Casa Maria, Mi Amor Restaurant, and Potheads.
Are there opportunities to exercise at Kore Tulum Retreat and Spa Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Kore Tulum Retreat and Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Kore Tulum Retreat and Spa Resort?
The staff speaks multiple languages, including English and Spanish.
Does Kore Tulum Retreat and Spa Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Kore Tulum Retreat and Spa Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.