HOTEL POCNA

About

4.0

Location

Cleanliness

Service

Value

Come and enjoy the beauty of our hotel, "Pocna" (A mayan name for a Hotel according to my neighbor), a handcrafted place in the middle of nature, located between the jungle and the beautiful beach of Tulum, Mexico, created and designed to soround you with the exotic nature that only Mexican Caribbean can deliver. Come find the natural beauty of Caribbean Sea, virgin beaches, jungle flora and fauna, all mixed in a rustic blend, but with all the comfort of an exclusive hotel, designed to let you enjoy a vacation in paradise. We are located in the National Park of Tulum (protected area), just 1 mile from the Mayan Ruins (Walking distance to the Ruins) and right in front of the powder white sand and pristine Turquoise water of Tulum!

Full view

Property amenities

Free parking

Free internet

Public wifi

Internet

Free breakfast

Bar / lounge

Restaurant

Beach

Breakfast available

Room features

Air conditioning

Private beach

Housekeeping

Private balcony

Safe

Bath / shower

Room types

Ocean view

Non-smoking rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Ocean View

Great View

Languages Spoken

English, Spanish

Location

Full view

Contact

Carretera Tulum a Boca Paila, Km 1.5 In front of beach of Tulum, Tulum 77780 Mexico

Name/address in local language

Getting there

Cancun Airport110 kmSee all flights

Aerodromo de Playa Del Carmen60 kmSee all flights

Car HireSee all Tulum car hire

See all nearby hotels

Nearby restaurants

Mezzanine Thai Restaurant & Bar

See all nearby restaurants

Nearby attractions

See all nearby attractions

731Reviews14Q+A93Room tips

Getaway

We thoroughly enjoyed having our own bungalow for privacy. It was nicely appointed with rooftop sunning area. I don’t think I would advise using the private rooftop pool as it had no filter or plumbing for circulation. The food at the bar/ beach area was good. Service is sometimes questionable. It’s best to go to the bar and order. All in all our visit was relaxing and pleasant. They made every effort to make sure we were comfortable.

Date of stay: December 2019Trip type: Travelled as a couple

About the restaurant only!

The prices were high. My food had a piece of shrimp in it and they didn’t offer to change it or a courtesy. It says “no smoking” but people were smoking on the terrace and the smoke hit me since it was windy. It’s right on the beach which is nice, but the beach although like a paradise, the sand on the hotel part was nasty full of cigarette butts.

Date of stay: January 2020Trip type: Travelled as a couple

Dream destination

Tulum was always a dream destination for me, and it did not disappoint!! The hotel is beautifully located right at the beach, with an excellent Japanese restaurant, rooms are comfy and the jungle is all around, a perfect place to unwind and relax. The staff are incredible and very sweet, specially Alain who has been more than helpful to us in our trip, he gave us local places to visit, and cenotes to see & experience. We’ll definitely come back for more!

Date of stay: December 2019Trip type: Travelled as a couple

Paradise

This jewel is located as close to the beach as possible. You can hear waves and feel the breeze. I had jet lag so watching beatiful sunrise near the Tulum archeological sie was priceless. White, silky sand and comfortable beach facilities. Flattered in every possible datail. Delicious breakfast and tasty, warm banana bread, baked on site. I have problem with booking.com reservation, and it seemed that there is no romm for me, but the hotell staff did everyhing and even more to make my stay possible and comfortable. Room was spacious and view - stunning. Unforgettable stay, will be in my mind for long time.

Date of stay: November 2019

Rooms

Location

Service

Room Tip: Room withe ocean view.

See more room tips

Nice beach vacation

Had a great time at the hotel. Spend a week there and did a lot in and outside of the hotel. First I was a bit disappointed that AC was from 8pm to 10am but to be fair we were rarely in the room after 8 am. For the Internet freaks, you might want to get a sim if you need 24/7 Internet since the wifi is only available at reception and the restaurant (and it’s not that good). The room was spacious and had a beautiful view of the sea. The breakfast was good, we received fruit, yoghurt, coffee and eggs how you liked it. The servers were very nice and hospitable, special thanks to Damian, Moises & Santos. They made our stay even better. Anibal, I think he was the restaurant manager, was also amazing, always running around but making sure everything was up to standards. Music at the restaurant isn’t great, point of improvement.. The beach was obviously my favorite part, they had cool couches and beanbags and the service there was great. Tip: rent a bike (you can do this at the front desk for $250 per bike) and go to the Tulum ruins and cenotes around. You can cycle to the city as well, perfect way of transportation. …

Date of stay: November 2019Trip type: Travelled with family

PreviousNext

12 3 4 5 6…75

can you help with transport to the hotel from Cancun airport or what is the best way without renting a car?

hello, you have 2 transportation options: ADO bus company that you can contract upon arrival or a transportation company.

Show all answers

So is this hotel open or closed? Reviews around same time in July '16..1 says closed, others open. Also, review about being seized by Mex government...safe to even book here?

Checked their website and it is down, so I believe this piece of paradise is gone :(

Show all answers

Has anyone booked this hotel through Priceline and had any trouble?

I went through one of those kind of sites and all was good. I almost always book hotels that way. It let's me look at best price options. Can't remember ever using Priceline though.

Show all answers

Are you able to host weddings at your hotel?

Do you have bikes to rent or are bike rentals close by?

They don't offer bike rentals. You'll need to rent a car or use a taxi to get around. Taxi's prices range between $70 - $100 pesos ($4 - $7 USD) each way so this adds up quickly.

Show all answers

PreviousNext

123