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09/07/2017 10/07/2017
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    Ahau Tulum

    Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (819)
          Room & Suite (272)
          Pool & Beach (132)
          Dreams Tulum Resort & Spa
          4,090 reviews
          #17 of 95 hotels in Tulum
           
          Be Tulum Hotel
          854 reviews
          #23 of 95 hotels in Tulum
           
          Encantada Tulum
          400 reviews
          #1 of 95 hotels in Tulum
           
          Azulik
          1,240 reviews
          #19 of 95 hotels in Tulum
           
          Overview
          • Excellent85%
          • Very good9%
          • Average4%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “bali hut” (48 reviews)
          “master suite” (58 reviews)
          “raw food” (17 reviews)
          Free Wifi
          Free Parking
          Air Conditioning
          Beachfront
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Concierge
          Pets Allowed
          Laundry Service
          Private Balcony
          3.5 Star Hotel
          All hotel details
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          Dreams Tulum Resort & Spa
          4,090 reviews
          #17 of 95 hotels in Tulum
           
          Be Tulum Hotel
          854 reviews
          #23 of 95 hotels in Tulum
           
          Encantada Tulum
          400 reviews
          #1 of 95 hotels in Tulum
           
          Azulik
          1,240 reviews
          #19 of 95 hotels in Tulum
           
          Write a Review
          Reviews (955)
          Traveller rating
          Traveller type
          Time of year
          Language
          There are newer reviews for Ahau Tulum See the most recent reviews

          131 - 135 of 786 reviews

          Reviewed 8 September 2016

          A place has to be really special for me to go multiple times and I have been to the bali hut at Ahau for 2 years straight in April. It couldn't be a more magical experience. The staff is very accommodating and attentive and even...More

          Review collected in partnership with this hotel
          Thank brandi f
          Response from CancunArturo, Gerente at Ahau TulumResponded 10 September 2016

          Hola!! It is great to know that staying in our Bali Huts is such a good experience and we are glad to hear that you noticed that now each Bali has its own private shower and bathroom. Please come back for the third time and...More

          Reviewed 8 September 2016

          My husband and I stayed here for our wedding in April 2016, we had several family members also staying here as we got married next door at Akiin Beach Club. The Ahau staff provided really great customer service, they were very attentive to our needs,...More

          Review collected in partnership with this hotel
          Thank josannal
          Response from CancunArturo, Gerente at Ahau TulumResponded 10 September 2016

          Hola!! It is wonderful to know that you had a great time during your wedding with us!! We apologize for the inconveniences that happened during your stay and we thank you for recommending us and let the future guests know that we can deliver a...More

          Reviewed 8 September 2016

          There is nothing I can say that is negative in any way. This is now my second stay, and this time I took my two grown sons. The people are fantastic, the food is excellent and they make you feel as though it is your...More

          Review collected in partnership with this hotel
          Thank ianmarlowe2016
          Response from CancunArturo, Gerente at Ahau TulumResponded 10 September 2016

          Hola!! We are so happy to read that you did bring your sons on your second visit to Ahau and we were able to deliver a good service and made you feel to be in your second home as it is! Come back anytime soon...More

          Reviewed 8 September 2016 via mobile

          Best people, best beach and best food! I wish I could stay here forever! I will definitely come back for more! I felt so welcomed by everyone here. Ahau is now my second home❤️ I'm a hotel snob and There is no way you'll be...More

          Thank Leah M
          Response from CancunArturo, Gerente at Ahau TulumResponded 10 September 2016

          Hola!! Best review! To have such nice and beautiful comments about the staff, beach and food from a hotel snob as you said is so rewarding for us!! This is your home anytime and please come back soon!! Thank you! Best Regards, Arturo Soto General...More

          Reviewed 7 September 2016

          I love Ahau. Love the accommodations, people and location of this hotel. Staff is friendly, helpful and overall great. We had a room with two beds and ocean view. The room size was great and we loved having the mini fans above each bed. My...More

          Review collected in partnership with this hotel
          Thank Ana C
          Response from CancunArturo, Gerente at Ahau TulumResponded 10 September 2016

          Hola!! We would like to thank you for taking the time to write such a nice review about Ahau and your experience during your stay with us, we will work to make the service on the beach a much better one for your next visit...More

          Dreams Tulum Resort & Spa
          4,090 reviews
          #17 of 95 hotels in Tulum
           
          Be Tulum Hotel
          854 reviews
          #23 of 95 hotels in Tulum
           
          Encantada Tulum
          400 reviews
          #1 of 95 hotels in Tulum
           
          Azulik
          1,240 reviews
          #19 of 95 hotels in Tulum
           
          About
          Awards & Recognition
          GreenLeadersPlatinum level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Restaurant
          • Room Service
          • Free Parking
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$59 - US$449 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Green Hotel in Tulum
          • #3 Best Value Hotel in Tulum
          • #5 Family Hotel in Tulum
          • #8 On the Beach Hotel in Tulum
          • #11 Romantic Hotel in Tulum
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 23
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Tulum
          • Also Known As
          • Ahau Tulum Hotel Tulum ,
          • Esmeralda k Hotel Tulum ,
          • Esmeralda k Tulum
          Add Photo Photos
          Traveller (819)
          Room & Suite (272)
          Pool & Beach (132)
          Dining (130)
          Hotel & Grounds (526)
          Bathroom (4)
          Business Centre & Event Rooms (3)
          Family and Play Areas (2)
          Nearby
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          .50 km away
           
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          Nearby Attractions
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          228 reviews
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          Questions & AnswersAsk a question
          shaoulsara
          Hi there! We are hoping to travel to Tulum in Jan 2018 with our baby, who will be 1 year old at that time. We are hoping for fun beach days and nights that are quiet enough so the baby can sleep. Is Ahau baby-friendly? Are some rooms more appropriate than others for a baby, in terms of quiet, etc? The hotel looks awesome but now that there are three of us, a whole new world of concerns! Thank you!!
          16 June 2017|
          Answer Show all 3 answers
          Response from Arturo S | Property representative |
          Hello! DCvH answered perfectly, we receive a lot of families with kids and babies, Master suites ocean front will be best option as they have a day bed (sofa with matress) and a king size bed. In addition we have baby cribs... More
          0
          Votes
          Google Translation
          CLTraveler95
          Does the Ocean Front Junior Suite have a safe in the room?
          25 April 2017|
          Answer
          Response from CancunArturo | Property representative |
          Hello, All rooms in the hotel have a safe. Hopefully we will see you son here in Ahau and beautiful Tulum. Thank you! Best Regards, Arturo Soto GM
          1
          Vote
          Guest1962
          We have tried calling you for the past 10 days, but nobody ever answers. We have left messages on Facebook and finally were told your hotel will call us back. It's been 10 days and we still have not heard from anyone. We have questions prior to booking a two weeks stay in your hotel, but It appears you don't need our business. For a luxury hotel, it is simply amazing the lack of professionalism and responsiveness by your reservations and management to potential customers.
          21 April 2017|
          Answer Show all 5 answers
          Response from Arturo S | Property representative |
          Hello, First of all I would like to apologize because this lack of communication, the hotel is located in the middle of the jungle near the beach and we had been experiencing some problems with pur phone lines, I do not... More
          2
          Votes
          Google Translation
          Room Tips
          "We stayed in Room 5 which was right in the middle and not too close to the restaurant."
          Read review
          "Ahau Tulum seems to book up much quicker than when I started staying here a couple years ago. Definitely book..."
          Read review
          "sleep and wake up to the sound of the ocean on superior beachfront suites"
          Read review
          "Room 4 - Ocean view and very quiet"
          Read review
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