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Ahau Tulum

Travellers' Choice award winner
#11 of 89 Hotels in Tulum
GreenLeadersPlatinum level
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Ahau Tulum
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861 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Washington, D.C.
Reviewed 3 weeks ago

I have been to Tulum every year for the past three years. It has become my much-needed annual refresh and renewal destination. This was the first time we stayed in Ahau - but it will be our new home in Tulum. Its boutique size, beautiful rooms, massive porches, personable and lovely staff, delicious but healthy food [Raw Love!], and yoga...

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Helpful?
Thank SpottedDaisies
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Do not wait and return as soon as possible! Thank you for such nice and beautiful words about Ahau and its staff, it is so rewarding to hear that we delivered the service that you expected and to know that the hotel suited your needs making it your new home in Tulum! Thank you! Best Regards, Arturo Soto General...

Reviewed 4 weeks ago

Definitely one of the nicer places to stay in Tulum. The resort very open, airy, and organic. Natural woods make the place feel rustic but do not let it fool you. Ahau is a luxury property with attention to detail. Sand takes place on concrete walkways and concrete foot baths are just outside your cabin so you can enter with...

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1Thank Blankenboat
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Ahau takes all our guests comments seriously and in this case we would like to thank you for the feedback about the service at the beach, first of all we would like to offer and apology because this situation, there is no excuse and we are working to improve the service all the time, hiring more staff for the...

Boca Raton, Florida
Reviewed 4 weeks ago

This place is absolutely amazing. From the staff to the food to the beaches. I was here for 3 days and it was one of the most amazing trips of my life. The little bungalows make you feel safe but adventurous at the same time and I love the hammock right outside. I can't wait to come back.

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Helpful?
Thank lux_anima
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for taking the time too write such a nice review about Ahau, it´s staff, the food and the beach. Come back soon to stay with us again as we will make everything to enhance your last vacations experience! Thank you! Best Regards, Arturo Soto General Manager

New York City, New York
Reviewed 12 December 2016

This was my second trip to Tulum and my first stay at Ahua. There is no question that I will be staying here when I return again next year. The staff, service and property were second to none. We felt a warmly welcomed the second we pulled in to the driveway and that continued throughout our stay. The tea and...

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Helpful?
Thank Kellian70
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! It is amazing to hear such great comments about your recent stay in Ahau. We feel very proud of what we do as it seem we fulfilled all your needs and we were able to enhance your experience during your vacations. We are very happy to know that you enjoyed the room, facilities, beach and service. Do not hesitate,...

Mexico City, Distrito Federal, Mexico
Reviewed 10 December 2016

Yes, been there, done that!!!... But, wait, I realized, I'm all year round idealizing on my returning vacation to Ahau, or waitin' to die and go to Hev... Ahau... one more time. Needless to say, it is the best of times! Surrondend by the best service you will ever encounter, beautiful places, beautiful people, beautiful LIFE... I don't even know...

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Thank mfarell
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Having our guests returning to Ahau and knowing they had a great time again with us makes us feel so gratefull and happy. Please do not stop coming back and let us pamper you again and again! Thank you! Best Regards, Arturo Soto General Manager

Reviewed 8 December 2016 via mobile

For the perfect end of day drink on the beach look no further! There are hammocks for a proper relax, although we avoided them as probably would have fallen asleep in them. We sat with the sand in our toes listening to the waves whilst enjoying a lovely glass of chilled Keo.

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Helpful?
Thank Michelle F
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for the nice comments about Ahau and the beach, we are so happy to know that you enjoyed your evening with us and with a glass of Keo, come back anytime soon! Thank you! Best Regards, Arturo Soto General Manager

Los Angeles, California
Reviewed 3 December 2016

We stayed in the new beach house at Ahau. It is impossible to stay at a better place. Literally on the beach/water coupled with great service, amazing food and cocktails - this remains our favorite spot/hotel in Mexico. We shall return soon; thanks for the incredible Thanksgiving dinner too!

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Thank klaus m
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! It will be always a pleassure to have you and your wife here with us! We are glad that you liked our brand new Beach House and that you enjoyed your stay one more time here in Ahau. We will be waiting for your next visit to pamper you once again!! Thank you! Best Regards, Arturo Soto General Manager

Reviewed 1 December 2016

Walked down the main Tulum road after dinner on Thanksgiving. Stopped by Ahau Bar before Jaguar's Thurs night dj. The owner was hosting a Thanksgiving dinner for all of his local friends, which was wrapping up. We ordered some beers, hung out by the sea, listened to live music, and met some locals.

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Thank Shilpams
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Thank you for the good comments about Ahau and we are very happy to know that you enjoyed the night in our Thanksgiving dinner. Hopefully you will visit us again and stay with us when you come back to Tulum. Thank you! Best Regards, Arturo Soto General Manager

Reviewed 28 November 2016 via mobile

This is my second time visiting Tulum. Last visit I stayed at their Alaya Tulum location and the rooms where excellent. So this year I decided to stay at their Ahau location and my experience was amazing. Great location, great facilities. You want nature, nice beach and comfort respecting nature this is the place. All the staff is very friendly...

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Helpful?
Thank Xavier P
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! It is a pleasure to have such nice guests and also to know that they enjoyed their stay in one of our properties. We are glad to hear that you you liked our friendly staff, food, drinks and location. Hoepfully we will have you here staying with us once again any time soon!! Y la pasamos de lujo de...

Carbondale, Colorado
Reviewed 25 November 2016

This place is fabulous. The staff is wonderful and the manager, Marco, is the greatest, he is so friendly and accommodating and makes you right at home. I recommend this place to everyone. My friend brought me there so I am not certain on the cost. The beach is great with wonderful cushions and umbrellas and service from the restaurant...

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1Thank paulena14
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Thank you for all this good comments about Ahau. Marco will be so happy to know that you mentioned him in your review. We thank you fro recommending us and hopefully we will see you soon back here in Tulum and in Ahau. Thank you! Best Regards, Arturo Soto General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau
Ahau
Cuisines: Mexican, Seafood, South American
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: €121 - €957 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ahau Tulum 4*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#2 Green Hotel in Tulum
#4 Luxury Hotel in Tulum
#5 Family Hotel in Tulum
#10 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all have great views. You can see the sun rise very morning especially if you are in the tops rooms.”
 of 5 bubbles julipnyc, 6 Jan 2017 | Read review
“try to get a room right on the beach!”
 of 5 bubbles caroliner177, 29 Dec 2016 | Read review
“Stay in either room category "Junior Suite A" or "Master Suite", all of which have direct access to the beach and beautiful ocean views.”
 of 5 bubbles Kellian70, 12 Dec 2016 | Read review
“Any room is in heaven! No need to overthink it...”
 of 5 bubbles mfarell, 10 Dec 2016 | Read review
“Well the beach bungalow, case Zero is amazing”
 of 5 bubbles 878klausm, 3 Dec 2016 | Read review
5 of 5