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Ahau Tulum

Travellers' Choice award winner
#11 of 87 Hotels in Tulum
GreenLeadersPlatinum level
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Ahau Tulum
Ahau Tulum
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842 Reviews from our TripAdvisor Community

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Showing 691: English reviews
Los Angeles, California
Reviewed 4 days ago NEW

We stayed in the new beach house at Ahau. It is impossible to stay at a better place. Literally on the beach/water coupled with great service, amazing food and cocktails - this remains our favorite spot/hotel in Mexico. We shall return soon; thanks for the incredible Thanksgiving dinner too!

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Helpful?
Thank klaus m
Reviewed 6 days ago NEW

Walked down the main Tulum road after dinner on Thanksgiving. Stopped by Ahau Bar before Jaguar's Thurs night dj. The owner was hosting a Thanksgiving dinner for all of his local friends, which was wrapping up. We ordered some beers, hung out by the sea, listened to live music, and met some locals.

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Thank Shilpams
Reviewed 1 week ago via mobile

This is my second time visiting Tulum. Last visit I stayed at their Alaya Tulum location and the rooms where excellent. So this year I decided to stay at their Ahau location and my experience was amazing. Great location, great facilities. You want nature, nice beach and comfort respecting nature this is the place. All the staff is very friendly...

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Thank Xavier P
Carbondale, Colorado
Reviewed 1 week ago

This place is fabulous. The staff is wonderful and the manager, Marco, is the greatest, he is so friendly and accommodating and makes you right at home. I recommend this place to everyone. My friend brought me there so I am not certain on the cost. The beach is great with wonderful cushions and umbrellas and service from the restaurant...

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1Thank paulena14
Syosset
Reviewed 2 weeks ago

We love Ahau so much. Everything from the customer service, food, views, comfort of the room, staff...it was all wonderful. We can't say enough great things about Ahau!! We'll be back!! Thank you to the wonderful staff.

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Thank Rdmolberger
Brooklyn, New York
Reviewed 2 weeks ago via mobile

Back in October , I decided to ta a solo trip . I set my eyes on Tulum . I had been to Mexico a few times and to the contrary of what people may think Mexico is a wonderful destination for a vacation , extremely safe . Mexico is always warm, sunny , fun, the beaches are beautiful ....

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1Thank BklynFrenchGurl
Layton, Utah
Reviewed 2 weeks ago via mobile

First and foremost this is not a review about the Ahau Tulum resort/hotel. This is specific only to their sit down restaurant at the top of the stairway, not the Raw Love Cafe. Both visits the staff greeted us quickly and seated us where we chose. The food was prepared quickly and as ordered; burgers were cooked to medium. My...

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Thank dhill1212
Reviewed 2 weeks ago via mobile

From the moment we arrived, we were treated like family. Warm wash clothes & mimosas. Our suite was steps from the ocean surrounded by the most beautiful white sand beach I've ever seen. Comfy lounge chairs a plenty with a choice of shade or sun. Servers were there all Day to take your drink or food order. Bed was comfortable...

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Thank Brooke N
Los Angeles, California
Reviewed 2 weeks ago

The crew at Ahau Tulum made our trip perfect. My husband and I were on our honeymoon and they treated us like gold- from bringing us coffee in the mornings on our balcony to taking care of us on the beach- we were well cared for. Martin and Jesus were the best breakfast team duo, and we loved everyone on...

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Thank wendyehawkins
co
Reviewed 2 weeks ago via mobile

Wonderful people. Will return. Ambiance, cleanliness, restaurant staff, concierge. Sunset tower, easy beach access to other places like Ziggys and Zebra. Restaurants like Casa Jaguar across the street. Ice cream, great WiFi.

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Thank saspangler

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau
Ahau
Cuisines: Mexican, Caribbean, Seafood, Latin, Spanish, South American, Central American
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: €102 - €529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ahau Tulum 4*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#2 Green Hotel in Tulum
#4 Luxury Hotel in Tulum
#5 Family Hotel in Tulum
#10 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
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Los Angeles, California

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Questions? Get answers from Ahau Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well the beach bungalow, case Zero is amazing”
 of 5 bubbles 878klausm, 3 Dec 2016 | Read review
“Beach front, junior suite was directly on the beach and perfect for our needs. ”
 of 5 bubbles Rdmolberger, 23 Nov 2016 | Read review
“We stayed in #18 and LOVED it!”
 of 5 bubbles lessiedb, 17 Nov 2016 | Read review
“If you want more privacy get the higher level rooms beach front you wont regret it”
 of 5 bubbles teresitamaru22, 25 Oct 2016 | Read review
“Master Suite beach front was for sure the way to go ;-) Loved everything about our room! Absolutely beautiful!!! We were surprised to have an outdoor shower ;-) Definitely a plus when you have been playing in the ocean or the sand. Both showers... you may be surprised! They only have cold water ;-) Good for you skin and the glow of your skin!!! ;-) So be ready to laugh and yell at the same time as showering ;-) Loved the aloe gel and the organic insect repellant that was placed in our room. ”
 of 5 bubbles PrudenceDannell, 17 Oct 2016 | Read review
5 of 5