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Mama's Home

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1 room 2 adults 0 children
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389 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Reviewed 5 October 2016 via mobile

I'm a solo traveler and found this place to be awesome and welcoming! Jose and his team of hilarious misfits have you feeling looked after and having had an awesome time. They have activities going on every day. The staff, and Jose especially, are always happy to help you with advice and to go out of their way to make...

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Thank GoodbyeNZ
Reviewed 4 October 2016 via mobile

We stayed at Mamas for 10 days and loved it so much. Jose runs the place so well we felt so comfortable there and the staff Arson and Michelle were so friendly and helpful. We stayed in a private room with the four of us and it was perfect. The Breakfast was amazing and the whole vibe of the place...

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Thank Rosie F
Tulum, Mexico
Reviewed 1 October 2016

i spend a few day in mama's home and i had a great experience the service is perfec, is super clean, the staff is amazing, i make a really good friend with jose crazy guy! the breackfast was a yumy experience everyday!!

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Thank markosick
Southern Mexico, Mexico
Reviewed 30 September 2016

Mamas Home located in Tulum Pueblo....right in the heart of "downtown" with the main drag just 2 blocks away and the colectivo stop for the beach a half block away. Comfortable rooms...private and dorm style. The owner , Jose, makes everyone feel like this is their home with a home cooked breakfast offered each morning and theme nights like karaoke...

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Thank bronwyn y
Reviewed 25 September 2016 via mobile

Perfect hostel if you want a bit more quiet stay combined with organised evenings to meet new people in the hostel. Very helpful staff, great location in town and good breakfast! Make sure you book a couple of days ahead!

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Thank Woo6
Trento, Italy
Reviewed 21 September 2016

The guy managing the place is putting serious effort to make Mama's a nice and enjoyable traveler's nest, and he is mostly successful. Here are my reasons for saying this. Starting from the highlight, the breakfast is really remarkable; they serve a nicely prepared dish instead of the usual hostel cereal and jam combo, and the coffee is tasty and...

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Helpful?
Thank Ozan K
JoseatMamas, Propietario at Mama's Home, responded to this review

Hi there, First of all thanks so much for your feed-back, we take reviews really seriously. My sincere apologies for what happened. This is not acceptable at all and we will be taking further action to make sure that this is not happening again. We have rarely a bad review in terms of behaviour of one of our staff; because...

London, United Kingdom
Reviewed 21 September 2016

I stayed here with 2 friends in a private dorm and it was just perfect. It's very nicely laid out with the reception and a sociable area with hammocks and tables running through the middle of the rooms. All the staff were very friendly and answered all of our 100s of questions we had, special shout out to Arson who...

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Thank Rachel M
London, United Kingdom
Reviewed 20 September 2016 via mobile

This hostel won the title of the best in all of North America, so we had high hopes and in general it lived up to them. It's got a great setup - a big long table in a central courtyard which effectively forces you to be sociable. Lots of artwork on the walls. Wonderful wonderful wonderful and inventive cooked breakfasts...

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Thank peachx23
JoseatMamas, Propietario at Mama's Home, responded to this review

Hi there, First of all thanks so much for your feed-back, we take reviews really seriously. We are fixing the problem with the shower real soon. Thanks again for your review and we look forward to seeing you again. Jose Manuel Owner of Mamas Home

A TripAdvisor Member
Level Contributor
5 reviews
3 hotel reviews
1 helpful vote
Reviewed 18 September 2016 via mobile

Awesome hostel! This place has a great reputation for a reason. The staff is super friendly and nice, willing to help with everything, great atmosphere, great people, and of course - the breakfast! Just take a sit and enjoy it! 😊

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Thank A TripAdvisor Member
Reviewed 15 September 2016 via mobile

This is a friendly place. Breakfast is great. The staff especially Jose are all very helpful and fun. Ask them anything about the local area, they know it all. We spent our 1st few nights in a large dorm room which was basic. But you get what you pay for. It's pretty cheap. Upgraded to a double with ensuite for...

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Thank Ross L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff

Additional Information about Mama's Home

Address: Calle Orion sur Entre Venus y Sol Oriente 316, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: €18 - €34 (Based on Average Rates for a Standard Room)
Number of rooms: 9
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Questions & Answers

Here's what travellers have asked, with answers from Mama's Home staff and other travellers.
6 questions
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Questions? Get answers from Mama's Home staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private rooms 1 and 2 are great if you have mobility issues and not too big a spurge if with a companion (about $19 each daily).”
 of 5 bubbles FL_NurseCat, 18 Dec 2016 | Read review
“Try to stay in the smaller dorms.”
 of 5 bubbles BasW130, 16 Nov 2016 | Read review
“I'd recommend the 6 bed dorms, better air con and locked in than the big dorms. Privates look amazing for couples too!”
 of 5 bubbles 380josho, 17 Oct 2016 | Read review
“Book ahead for air con rooms if you can't handle mexican summer heat”
 of 5 bubbles rachelp924, 16 Jun 2016 | Read review
“Room with ac”
 of 5 bubbles 186nadjag, 31 May 2016 | Read review
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