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Maison Tulum

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Maison Tulum
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422 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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New York City, New York
Reviewed 2 weeks ago

Honestly, I did not stay at this hotel long. I had the reservation for one night -- however my brother and I checked in at 5:00 PM or so, stayed for two hours, and then went out to enjoy the night life. This is conveniently located near the main strip of Tulum; right where you want to be if you're...

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Helpful?
Thank Stephen R
Seattle, Washington
Reviewed 2 weeks ago

The host Guillermo was very helpful. The design of this hotel was lovely. There is a bakery downstairs. I woke up with singing birds in the smell of fresh bread-I felt happy the minute I woke up. This hotel is in the heart of Tulum while very quiet.

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Thank berenices96
Pemberton, Canada
Reviewed 30 December 2016

The television set in my room did not function and even though I made several attempts to get the management to rectify the situation, no action was taken. My opinion is that this place is overpriced, over-rated, and it probably has seen better days. I cut my stay short and found other quarters.

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1Thank JayKawatski
MCastellanos, Reservacioes at Maison Tulum, responded to this review

Thank you for let us know what happen during your stay, I am sosorry for the inconvenience, sometime during the hi season he can not solve all the problems as soon as possible, sorry to ear about your disaponment.We are going to try harder to cover all this stuff in better time.

Reviewed 11 December 2016

We absolutely loved our stay at Maison Tulum in November. The owners were very welcoming and accommodating, giving us advice and telling us a little bit about the history of Tulum, which was very interesting. The hotel itself is beautiful, very nicely designed with colorful mosaics and decor both inside and out. The room we stayed in was spacious and...

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1Thank Kate S
MCastellanos, Reservaciones at Maison Tulum, responded to this review

Thank you for your opinion, We feel very happy that you fine the hotel beutiful and you enjoy our services. We hope see you again soon.

Flagstaff, Arizona
Reviewed 1 December 2016 via mobile

My husband and I had a great stay at Maison Tulum. The hotel is affordable, tastefully eclectic, clean and comfortable. The food at the bakery--especially breakfast--is delicious and convenient. At night, Guillermo and the staff prepare fresh bread and croissants for morning service and it smells absolutely wonderful. They are incredibly friendly and created a warm and laid-back atmosphere. It's...

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1Thank Anna Jo B
MCastellanos, Reservaciones at Maison Tulum, responded to this review

Thank you for let us know your feeling about the hotel and the services, We are so glad to know you enjoy your stay and we can give you the best our service. Hope see you again.

Reviewed 24 October 2016

Would highly recommend Maison Tulum for anyone staying in Tulum town. We were welcomed with a cold drink and cold towels - perfect considering the heat! The room was very large and clean, with air con. The whole hotel was very charming and the owners were very helpful with local directions and recommendations.

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Thank Matthew C
MCastellanos, Reservaciones at Maison Tulum, responded to this review

Thank you for the comment, We are happy to know that you fine the service and the hotel charming and that you enjoy your stay. We hope to see you again.

Eustis, Florida
Reviewed 4 October 2016

Went there to buy property. Never been to Tulum before. Was very interesting. This appears to be an up and coming tourist destination. The beach is close and there are things to do close by. I will be back.....

Review collected in partnership with this hotel
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Thank ajd237
MCastellanos, Gerente at Maison Tulum, responded to this review

Thank you for your opinion, we hope to see you again.

Austin, Texas
Reviewed 2 October 2016

The pro's are that it had working air conditioning, a decent bed, was close to the main strip, and had a cafe in house with good food. The main pick-up for the Colectivo is 2 blocks away om the main street There is good and drinks food near-by at Rincon Poblano ( go to the main street and 2 blocks...

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Thank Marissa E
MCastellanos, Gerente de reservaciones at Maison Tulum, responded to this review

Hello, thank for let us know your opinion about the service and the hotel, We are going to see all the details that you are mencion to do our best to get better.

Kingscliff, Australia
Reviewed 26 September 2016

I have stayed in Tulum many times but this was my first stay at Maison Tulum. It is a delightful hotel, well located near the main street. The staff are extremely welcoming and the room was very spacious, tastefully decorated and great value for money. I would certainly recommend this hotel and definitely stay here again

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1Thank Sizzlingwillis
MCastellanos, Gerencia de reservaciones at Maison Tulum, responded to this review

Thank you for your comment, We feel glad to know that you spent a good time here at the hotel, we hope to see you again in the future

Ocean, New Jersey
Reviewed 18 September 2016

The hotel is just a minute walk to the main Ave that runs through Tulum and a couple minutes to the ADO bus station and Collectivo bus stops where you can find more adventures then you will ever have time for. The owner and other gentleman who ran the front desk were very knowledgeable, super friendly and spoke good English,...

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Thank pmhaag
MCastellanos, Gerente at Maison Tulum, responded to this review

Thank you for you comment, We are happy to know that you fine the hotel and the service nice, hope to see you in a future

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Welcome to Our Little Corner of Paradise.Tucked away in a tranquil garden setting, our intimate hotel is conveniently located just two blocks from downtown. The smell of our freshly baked bread and other delicious pastry wafts through the air each morning. Enjoy the ambience and our food, our charming restaurant offers breakfast and dinner with traditional Mexican and Caribbean fare.Excellent service and amenities at the price of a budget hotel make Maison Tulum one of the best deals in the Riviera Maya.· Continental breakfast included with your stay. *· Complimentary Wi-Fi and a computer located in the reception area where you can check email or gather information on activities in Tulum.· A beautiful rooftop terrace where you can relax or read a book surrounded by plants and flowers from the region. ... more   less 

Additional Information about Maison Tulum

Address: Calle Alfa Norte esquina con Calle Sagitario | poniente S/N, Colonia Centro, Tulum, Mexico, Tulum, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: €50 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maison Tulum 3*
Number of rooms: 8
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Also Known As:
Maison Tulum Hotel Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Maison Tulum staff and other travellers.
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Henderson, Nevada
Henderson, Nevada
Saint Louis Park, Minnesota

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the penthouse suite - would stay in again!”
 of 5 bubbles matthewcT3286QV, 24 Oct 2016 | Read review
“The A/C is so cool and refreshing after spending all day outside! ”
 of 5 bubbles 579tarak, 9 Jul 2016 | Read review
“Take the collective bus to tulum beach is 10 pes playa del Carmen is 40 pes + 35 more to Cancun 140 pes Chetumal mexico and Guatemala border”
 of 5 bubbles brodeurvero, 19 Jun 2016 | Read review
“get new pillows!”
 of 5 bubbles sammyphillips19, 19 May 2016 | Read review
“Main floor room very quiet, no stairs so good for stroller. Great patio, backs on to street but has wooden fence and plants to conceal”
 of 5 bubbles leandrac930, 2 May 2016 | Read review
5 of 5