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Hip Hotel Tulum

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#34 of 92 Hotels in Tulum
Certificate of Excellence
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1 room 2 adults 0 children
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Hip Hotel Tulum
Hip Hotel Tulum
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411 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Reviewed 3 days ago NEW

We just got back from a week in Tulum and have found our new favorite beach vacation destination. We stayed at Hip Hotel and found the entire staff friendly and helpful. The included breakfast was varied and very good and the beach was beyond words. We stayed in a garden view room which was still just steps from the beach....

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Helpful?
Thank Stacey M
Berkeley, California
Reviewed 1 week ago

The room was beautiful as was the beach. The restaurant was lovely with a wonderful staff. Unfortunately our trip was ruined by the very loud techno music from a club directly across the street blaring until 1:30 am each of the three nights we were there. We would not sleep. We could not relax. We were exhausted. Not the relaxing...

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Helpful?
Thank tamartodd
St. John's, Canada
Reviewed 1 week ago via mobile

We stayed here for 3 nights at the beginning of April. We booked the ocean view room and stayed in #22. You pay for either a garden view or ocean view however rooms 13-18 are the single story buildings which are actually beach front rooms. Rooms 21-28 are in the 2 story buildings and ocean view but not front. Very...

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Helpful?
Thank coffeeshopguy
Tulum Resorts M... T, Guest Relations Manager at Hip Hotel Tulum, responded to this review

Dear Guest, Thank you for your review, we are happy to hear that your experience with our hotel was great. We will take your comments under consideration to better improve our services. Regards, Tulum Resorts

Singapore, Singapore
Reviewed 1 week ago via mobile

Understand that most hotels will request for a credit card deposit when you check in but they will refund you full amount if nothing is consume in their restaurant or mini bar when you check out. This is the FIRST hotel in the whole wide world that I encounter that charge $0.01 cent when you consume nothing. The amount will...

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Helpful?
Thank KopiMocha
Tulum Resorts M... T, Manager at Hip Hotel Tulum, responded to this review

Dear KopiMocha Thank you for your feedback, I´m sorry for the miscommunication with the checkout, we are always looking for the benefit of our guest, International Refunds depends on Banks and it can take from 72hrs till 15 business days, on occasion our guests want there International refund within the next 24hrs and charging $0.01 cent its an option according...

Bristol, United Kingdom
Reviewed 2 weeks ago

We had a great time at Hip Hotel Tulum - spacious, very clean and tastefully decorated bungalow, with a beautiful view on the beach. The bed was not amazing, and it would have been nice to have a dressing gown, as part of the pampering they want to offer their guests. The staff were very friendly and helpful. Shame about...

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Helpful?
Thank wilshak
Tulum Resorts M... T, Guest Relations Manager at Hip Hotel Tulum, responded to this review

Dear Guest, Thank you for your review, we are happy to hear that your experience with our hotel was great. We will take your comments under consideration to better improve our services. Regards, Tulum Resorts

Reviewed 2 weeks ago

Do not let them put you in Room 1 or 2! Those should be torn down because of location. The place stretches north/south along the beach. At the southern end is the restaurant, lobby, and area for the employees. Room 1 and 2 are on the South side of that! So they're completely surrounded by nosiest and busiest part of...

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Helpful?
Thank Lee R
Tulum Resorts M... T, Guest Relations Manager at Hip Hotel Tulum, responded to this review

Dear guest, Thank you for your review. We are taking under consideration your comments to better improve our services. Management is currently reviewing this matter and we will notify you about actions taken. Please provide us with a contact email. Respectfully, Tulum Resorts

Reviewed 3 weeks ago

After a 10 days trip in Yucatan, I wanted to stay in Tulum in a beautiful and quiet place to do my proposal to my girlfriend. Hip Hotel was just perfect. I had an ocean view bedroom. The bedroom is big, and the shower amazing. The ocean is beautiful and you can relax on their beach bed and mastress. I...

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Helpful?
Thank Anthony T
Tulum Resorts M... T, Guest Relations Manager at Hip Hotel Tulum, responded to this review

Dear client, Thank you for your review, we are glad that your experience with us was a great one. We hope serve you again soon in the near future. Regards, Tulum Resorts

London, United Kingdom
Reviewed 4 weeks ago

This was our last stop on a recent three week touring holiday in Mexico. Tulum could be a bit overpowering...too many rich kids playing at being hippies. But the Hip Hotel is a good balance. Very nice bungalows right on the beach. Happy and friendly staff that encourage you to speak Spanish ( and why not), a lovely sea view...

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1Thank RobbieImeso
Tulum Resorts M... T, Guest Relations Manager at Hip Hotel Tulum, responded to this review

Dear client, Thank you for your review, we are glad that your experience with us was a great one. We hope serve you again soon in the near future. Regards, Tulum Resorts

Toronto, Ontario
Reviewed 5 weeks ago

We stayed at Hip Hotel for 4 nights in January following our daughters wedding at a large all-inclusive in Playa Del Carmen. We were looking for some down-time & relaxation to melt into before returning home & we found it at Hip Hotel. We had booked an oceanfront room & we were not disappointed, We could watch the sunrise from...

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Helpful?
Thank catbat59
Tulum Resorts M... T, Guest Relations Manager at Hip Hotel Tulum, responded to this review

Dear client, Thank you for your review, we are glad that your experience with us was a great one. We hope serve you again soon in the near future. Regards, Tulum Resorts

Fort Collins, Colorado
Reviewed 14 March 2017

We were there with our two kids (4 and 1) for 1 week and it was just wonderful. Beach, Food and Drinks were awesome! So was the staff and the room (even if we had the room close to the road). Highly recommend this hotel.

Review collected in partnership with this hotel
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Helpful?
Thank andrek228
Tulum Resorts M... T, Guest Relations Manager at Hip Hotel Tulum, responded to this review

Dear Guest, Thank you for your review, we are happy to hear that your experience with our hotel was great. We will take your comments under consideration to better improve our services. Regards, Tulum Resorts

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
With 22 rooms, our oceanfront hotel has a wide beach of white sand and crystalline sea, peaceful garden with palm trees, Restaurant-Bar oceanfront Mexican fusion cuisine - Gourmet, Lobby Lounge with Bar - Bar with free internet connection (WiFi), Free Parking, Bar Beach and highly trained staff will do everything to make your stay fabulous.Some days are blue and calm, the waters warm, delicious ... Some days are cloudy, with big storms, even when it seems that the ocean is going to devour the birth of a new day full of sun and heat.All rooms, located just steps from the beach, have a king size bed, some with sofa bed, ceiling fan, 24-hour electricity, closet, safe box, private bathroom with shower, screened windows and balconies or terrace with hammock. Spectacular beach of soft white sands and calm seas • reclining beach chairs with umbrellas, palapa • Beach bar with international drinks and cocktails • Beautiful gardens with palm trees on white sand • Restaurant - oceanfront outdoor terrace and panoramic view • Coffee-bar in the Lobby • Free parking • Free Internet access in the Lobby Cafe-Bar • Currency exchange at reception • Transfers to / from Cancun airport can be hired on reservation • Laundry on request • Medical service on request Other Amenities:Car rental on reservation Massages by appointment, hotel marketing by aliveunique ... more   less 

Additional Information about Hip Hotel Tulum

Address: Carretera Tulum - Boca Paila Km 8, Tulum 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: €167 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hip Hotel Tulum 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
s And s Hip Hotel
Hotel Style:
#23 On the Beach Hotel in Tulum
#33 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Hip Hotel Tulum staff and other travellers.
17 questions
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Questions? Get answers from Hip Hotel Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view is still very close to the beach. Ask for an upper floor room for a little more privacy.”
  • View from the bed in garden view room #25
staceym305, 23 Apr 2017 | Read review
“Choose a sea-facing room!”
wilshak, 12 Apr 2017 | Read review
“bedroom with the view are the best”
G9971TEanthonyt, 31 Mar 2017 | Read review
“This property is small, while they do offer oceanfront, every room is beautiful & very near the ocean.”
catbat59, 22 Mar 2017 | Read review
“Room #1 can be noisy due to kitchen of neighboring hotel.”
jlcolman4, 19 Feb 2017 | Read review
5 of 5