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Aluna Hotel Tulum

Traveller (42)
Dining (6)
Traveller (42)
Dining (6)
Pool & Beach (3)
Overview
Poligono 04, Frac 05 Lt 04, SN Aldea Zama, Tulum 77760 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (20)
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6
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1 - 5 of 8 reviews
Reviewed yesterday

Message To Arturo S - Gerente- I'm sure the property is beautiful and we are looking forward to staying but I have yet to hear back from your staff about transportation from the airport. I have sent numerous emails, left various messages and have not...More

Thank Blanca A
Reviewed 2 days ago

Staff were polite except when I raised the issue that someone had stolen money (about $200) from our room. When we raised this we were systematically ignored. We didn't expect to be reimbursed but to be completely ignored was something else. The theft was very...More

Thank Darragh_m_Wilson
Reviewed 5 days ago via mobile

The hotel is in a great place for exploring Tulum and is secluded enough for a relaxing stay. The rooms are beautiful and well serviced. The pool and lounge are wonderful and the staff are incredibly attentive and helpful. The food is of an excellent...More

Thank Tom P
Reviewed 1 week ago

We stayed at Aluna Hotel During our trip to Tulum. We were extremely good welcomed. All the staff are at your disposition, always smiling ! The hotel can book a driver for you from the airport to the hotel. This place is very secure, the...More

Thank samargot
Reviewed 1 week ago via mobile

I stayed here with my girlfriend in early November. It’s got a lovely pool side spot and the food and drinks are lovely- the waiting service are also super good and make it easy to relax. I was disappointed by a rubbish check in which...More

Thank advisor_mr_s
View more reviews
About
Description
Perfectly located at the entrance of Aldea Zama, a private community between Tulum town and the beach, Aluna is the newest Tulum hotel with 70 well-appointed rooms, 6 luxury suites, a first class restaurant, the More finest services, exclusive spaces and free access to the best beach clubs in Tulum. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Sauna
Wheelchair Access
Breakfast included
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
78
Price range
US$109 - US$269 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Hotel class
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
78
Price range
US$109 - US$269 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Photos
Traveller (42)
Dining (6)
Pool & Beach (3)
Room & Suite (3)
Family and Play Areas (5)
Nearby
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Questions & Answers
Ask a question
flebinski
24 October 2018|
Answer
Response from arturos974 | Property representative |
Hola! For sure in January we will have Yoga, Hoping to see you soon!! Thank You!! Best regards, Arturo Soto General Manager
0
Votes
Google Translation
SilviaT1004
21 October 2018|
Answer
Response from arturos974 | Property representative |
Hola! Our reservations department has different options to offer you, please call them or send them an email to arrange your transportation, the phone and email are in the web page at the bottom. Hoping to see you... More
-1
Votes
Google Translation
Room Tips
"The best room is probably the one that has the rooftop with the jacuzzi. And I don't talking to you..."
samargot
1 week ago
Read review
"Rooftop Garden Suites have the most privacy. All rooms face the pool."
jmurphyjohnson
1 week ago
Read review
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