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Secret Garden Hotel

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1 room 2 adults 0 children
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Secret Garden Hotel
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632 Reviews from our TripAdvisor Community

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Showing 428: English reviews
Dayton, Ohio
Reviewed 25 September 2016 via mobile

The address is difficult to find, specially if you're driving. The staff is very friendly and helpful. It's pleasant enough for a short stay. We only spent 1 night and it rained during the night. We left before sunrise and the entrance of the place was very muddy making it difficult to load our rental car. All in all, we...

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1Thank Moza1
Reviewed 21 September 2016 via mobile

Myself and my partner absolutely loved this place! Easily the friendliest staff we've come across in our trip through Mexico. They promptly responded to the request I made when booking. When we arrived they gave us the map and all the information we needed for our 3 night stay. They were always around for pleasant, casual conversation and any further...

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Thank Selene M
Reviewed 16 August 2016

This was a perfect place to stay to spend a night on the town. It has easy access to the main road, and the hotel staff has a lot of knowledge about the city, so they were extremely helpful when we were deciding where to go. The cabanas were bigger than we had expected, and were very clean!

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Thank Karen M
Graz, Austria
Reviewed 2 August 2016

We stayed for about 12 days and I just can recommend this hotel! The cabaña was very clean, it was perfect to relax, they helped us a lot with planing trips and gave us good tips for our stay. I loved it!

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2Thank melanie19932016
Hyderabad, India
Reviewed 26 July 2016

We landed here after a long drive from Chichen Itza to be politely told that children below 15 were not allowed(missed the fine print in there not so clear site).We had two rooms booked We had a year old child with us so we were told Ta Ta. No refund they said,but grudgingly they returned about 50% on their own...

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1Thank nikrang
Reviewed 7 July 2016

We stayed in Secret Garden Hotel in Tulum for two nights and we wish we could have stayed longer. Joshua could not be more helpful. He even paid our taxi fare one evening as the driver did not have the correct change for us! The hotel is really clean and very comfortable. Breakfast facilities are perfect and the wifi is...

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Thank Dickiesmith
Greenville, South Carolina, United States
Reviewed 3 July 2016 via mobile

Loved staying in town and Paula had great pointers for eating in town and exploring the area. We rented bikes for 80 pesos/24 hours and went to the Tulum ruins, gran cenote (if you don't mind biking near cars) and down to the beach. Absolutely gorgeous town and I can't wait to go back!!

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1Thank Mary M
A TripAdvisor Member
1 review
Reviewed 1 July 2016 via mobile

My 7 night stay at Secret Garden was wonderful. The staff and owner were hospitable and accomodating. The hotel had been highly recommended by a close friend of mine who visits yearly. The room was clean, comfortable and the garden area was tranquil and beautifully kept. I found the location to be very convienant and just a couple of blocks...

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Thank A TripAdvisor Member
Reviewed 27 June 2016

Forgive me, Joshua, for this review is long overdue! I have been your guest 5 times, since 2010. I love your hotel and the love and attention you and your staff (especially Maura) put into the property and into the service you provide your guests. I have stayed in 2 different rooms as well as one of your bungalows and...

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1Thank Patty H
Key West, Florida, United States
Reviewed 16 June 2016

This is a budget hotel, but still a little pricy for what you got. The garden is very nice, and the people who work there are going above and beyond. For some reason I assumed that there was a pool, so that was my first disappointment. When you not in a resort at the beach Tulum is not as developed,...

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Thank Jolanda W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Secret Garden is located in Tulum, which is known for its unique archeological site and stunning caribbean beachside.Enveloped by Mayan atmosphere and only two blocks from the main downtown avenue, at Secret Garden you will find eight tastefully appointed rooms with unique and special touches that will make you feel at home away from home.All of this and more makes Secret Garden the perfect place for savvy travelers seeking to explore the natural and cultural wonders of Tulum and its surrounding areas at an affordable and comfortable location. ... more   less 

Additional Information about Secret Garden Hotel

Address: Calle Sagitario Poniente # 54 | Downtown, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: €48 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Secret Garden Hotel 3*
Number of rooms: 8
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Secret Garden Hotel staff and other travellers.
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Questions? Get answers from Secret Garden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better go somewhere else”
  • Shower
 of 5 bubbles bateaupetite, 3 Feb 2017 | Read review
“All rooms face onto the beautiful garden area.”
 of 5 bubbles elliec211, 4 Dec 2016 | Read review
“Don't be afraid to sleep in the Boongalos rooms. it was really awesome!”
 of 5 bubbles MitchGe, 2 Dec 2016 | Read review
“The courtyard is lit up with candles at night. Perfect for an evening drink.”
 of 5 bubbles Dickiesmith, 7 Jul 2016 | Read review
“Bungalows are large and have kitchenettes with small refrigerators.”
 of 5 bubbles K2212OXsarap, 22 Apr 2016 | Read review
5 of 5