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Carretera Tulum a Boca Paila KM 5.5, Tulum 77780 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
16 people have started booking this hotel
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from EL Pez
Updated 08/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 190 hotels in Tulum
Location
Cleanliness
Service
Value
Travellers' Choice
El Pez evokes the feeling of a private villa on the beach, with all the amenities of a small boutique hotel. Featuring six Luxury Cabanas, four Sea Front King Rooms and Two Sea View King Rooms, suitable for solo travelers, couples and families, El Pez is situated at picturesque Turtle Cove, where the Mayan fisherman and pelicans create a visually stunning seascape from the hotel balconies and around the hotel grounds. The setting is both intimate and romantic and a stunning backdrop for family gatherings & romantic getaways.
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Room & Suite (470)470
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Bicycle rental
Airport transportation
24-hour security
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Fishing
Taxi service
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Private balcony
Safe
Laptop safe
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quaint
Languages Spoken
English, Spanish

Location

Full view
41Car recommended
Grade: 41 out of 100
27Restaurantswithin 1 km
2Attractionswithin 1 km
1,415Reviews53Q+A100Room tips
Traveller rating
  • 1,197
  • 159
  • 46
  • 8
  • 5
Time of year
Traveller type
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Popular mentions
LRP_MPLS wrote a review 10 Apr
Minneapolis, Minnesota9 contributions11 helpful votes
Completely lovely stay; perfect in every way. My two 20 year old children and I stayed at El Pez for 5 nights in early April. The staff at the hotel is fantastic--too many to name them all--Jesus and David in the restaurant were particularly lovely; Gilbert at the front desk was very helpful. Really, the entire staff is wonderful. We stayed during COVID. The hotel took excellent COVID precautions. All the staff wore masks and the desk arranged a COVID test for our departure. The hotel was spotless; in a safe area; and I felt comfortable with the level of security. It is located in a great spot in Tulum--right on the water and generally between the two hotel zones so it was close to everything but quiet and no crowds on the beach or nightclub noise. If you want to go to those places--and we did--you just hop in a cab or walk along the beach but then come back to a quiet and calm atmosphere. The swimming on the beach here is a little rocky, but a 5 minute walk brings you to a sandy beach. The tea service at night was wonderful--we came back from dinner or being out and had a warm cup of tea and chocolates delivered to the room. Coffee is outside your door when you wake up. There are beach towels and a bag to lighten your packing. They arranged for bicycles. I would stay here again without hesitation.
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Date of stay: April 2021
Rooms
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Service
Room Tip: They all seem perfect.
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Bollywood B wrote a review Jan 2020
Los Angeles, California9 contributions15 helpful votes
Hotel's Favourite
This treasure is just what I wanted to celebrate a wedding anniversary and birthday. Large beautiful and tranquil room just steps from the beach: we literally opened the door and walked to the chaise lounges with umbrellas where we stayed all day. I could not have asked for more. Delicious juice concoctions available along with other goodies on the menu. Service was superb and it was easy to either have dinner on site or close by. This place is for those of you looking for a quieter, more peaceful experience in the Colibri family. I would go back in a heartbeat! Highly recommended!! .
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Date of stay: December 2019
Value
Location
Service
1 Helpful vote
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Response from mauromG4920KX, Gerente at EL Pez
Responded 6 Jan 2020
Dear 1975love2travel Thank you very much for your review of your experience at El Pez Boutique Hotel. It is very important for us to learn you have enjoyed your time with us so much!! We take a lot of pride in the peace and quiet we can offer right in the middle of hectic Tulum, and your comments about it are extremely valuable. We want to replicate the same experience in every guest that walks through our doors. We will be looking forward to welcoming you back to our little piece of paradise! Best regards Mauro Monte General Manager El Pez Boutique Hotel
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Abby wrote a review 9 Apr
Hamilton, New Jersey14 contributions5 helpful votes
+1
My husband & I booked our stay (7 days, 6 nights) at El Pez hoping for a relaxing, warm vacation and that was definitely our experience! We arrived & were greeted with a welcome drink & seated for lunch while we waited for our room to be ready (we arrived 2 hours early). The food is delicious and fresh and the service is incredible. Everyone is extremely friendly, helpful & addresses you by name. You definitely feel very at home! Denisse, Maricela, Gilbert & Arturo at the front desk were very accommodating and helped us to borrow bicycles to get around town, ordered us reliable taxis at reasonable rates, & answered all of our questions with a smile. Esau was very helpful with our bags & bikes. The restaurant staff provided warm, attentive service & graciously helped me practice my Spanish (which has serious room for improvement, but they were patient with me). In particular, Etza, David, Armando & Ivan made our trip especially memorable. The restaurant manager, Will, was lovely as well and arranged to have special chicken soup made for us while we were feeling ill on Wednesday (pro tip: do not eat the food at Azulik). The scenery of the gorgeous blue Caribbean Sea was unparalleled. We had a gorgeous view from our room (Sea Front King) which had a comfortable & convenient balcony to relax on & listen to the waves. As animal lovers, we especially enjoyed watching the pelicans sitting on their rock, flying overhead & diving into the water to catch fish. Our room was immaculately cleaned every afternoon; each morning we were left coffee & tea by our door, and every evening, we were delivered little chocolates & herbal tea. Unfortunately this area of the sea is much too rocky for swimming, but it’s easy enough to borrow a bicycle and ride 20 minutes down the street to their sister hotel, La Zebra, which has a classic white sand beach perfect for swimming. We visited twice and the service there was impeccable as well. The entire Riviera Maya region is experiencing a problem with Sargassum seaweed covering the beaches, but El Pez & their sister properties have people diligently cleaning the sand all day long. El Pez provided a quiet and relaxing atmosphere, unlike many of the other hotels in the area that attract a younger/party-oriented crowd. This is just perfect for us, as we are not that wild anymore. We also noticed that some of the other places we visited were swelteringly hot, but we never experienced that at El Pez, because the in-unit AC cooled the room & the steady sea breeze kept the entire property comfortable. Overall, we are very impressed with the whole Colibri group & can’t wait to return!
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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TanjaAndMarcel wrote a review 3 Apr
Carvoeiro, Portugal4 contributions
Delicious food, very attentive service from Armando and wonderful views. Additionally The nice breeze , music and shade made perfect. The tiritas de atun are a must try. We certainly recommend for all ages, couples, families or alone.
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Date of stay: April 2021Trip type: Travelled with family
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Caitlindb wrote a review 3 Apr
Santa Teresa, Costa Rica6 contributions1 helpful vote
Jesus was a wonderful server and I tried a Mayan pumpkin spread that I loved and also loved that they had on menu. So glad I stopped in and discovered also a great little beach bay to swim at after. Loved!
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Date of stay: April 2021Trip type: Travelled solo
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PRICE RANGE
US$222 - US$548 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el pez at turtle cove hotel tulum, pez ocean palace tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
20
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Frequently Asked Questions about EL Pez
Which popular attractions are close to EL Pez?
Nearby attractions include Alumbra Tulum (0.5 km), Sfer Ik (20.8 km), and Aldea Luum (0.5 km).
What are some of the property amenities at EL Pez?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at EL Pez?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at EL Pez?
Yes, free parking is available to guests.
What are some restaurants close to EL Pez?
Conveniently located restaurants include Parole Tulum, El Pez Restaurant & Cocktail Bar, and Potheads by Tunich.
Are there opportunities to exercise at EL Pez?
Yes, guests have access to a pool during their stay.
Does EL Pez have an airport shuttle?
Yes, EL Pez offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at EL Pez?
The staff speaks multiple languages, including English and Spanish.
Does EL Pez have any great views?
Yes, guests often enjoy the harbour view available here.