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Thompson Playa Del Carmen

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Traveller (822)
Pool & Beach (164)
Storyboard
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Ratings and reviews
  • Excellent85%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop pool”(128 reviews)
“catch restaurant”(29 reviews)
“the main hotel”(24 reviews)
View all reviews
What's included
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Rooftop Bar
Fitness centre
Concierge
Spa
Wheelchair Access
4 Star Hotel
Offers from Thompson Playa Del Carmen
Hotel packages
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Location and contact
Avenida 5, Norte Por 12, Playa del Carmen 77710, Mexico
Hotel website
19 km to Cozumel Airport
323 restaurants are within a 0.5 km radius
7.3 km from Xcaret Park
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,059)
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Traveller rating
602
73
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13
10
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602
73
22
13
10
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All reviewsrooftop poolcatch restaurantthe main hotelhotel is centrally locatedamazing hoteltequila tastingbeach clubhotel experienceluxury hotellight sleepersister propertybeach accesswould highly recommend this hotelspecial thanksthe entire stafftacosour honeymoon
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1 - 5 of 720 reviews
Reviewed 4 days ago via mobile

We absolutely loved our stay at the Thompson Playa Del Carmen, We made the decision when we arrived to upgrade to the Beach House and are so glad we did, it is a truly spectacular venue, great location, beautifully decorated, great beach, very private, with...More

Thank Ian A
Hotel's Favourite
Reviewed 2 April 2018

Wonderful location, we went to both 5th street and the beach locations and they are both excellent, guaranteed not to dissapoint!! Beautiful rooms,staff is awesome, so helpful and they aim to please. I would highly recommend this hotel, cant wait to go back.

3  Thank crissells
Reviewed 4 days ago

Amazing Experience and Even better hospitality. The people were great and the location was so clean that I was very impressed. Thank You guys for everything. I will be back again and cannot wait. Each and Every encounter at the hotel was remarkable!

Review collected in partnership with this hotel
Thank uzairrana19
Reviewed 6 days ago via mobile

Great staff, very friendly would definitely go back again. The food and views were amazing, really loved my time in Mexico it was very welcoming. Staff were very friendly and gave us the best service.More

Thank Alanah S
Response from Henar G, Director General at Thompson Playa Del CarmenResponded 3 days ago

Dear Alanah S, Always will be a pleasure to provide you with the best service and our goal is that our guests’ go home with intentions of returning and considering Thompson Playa del Carmen your home away from home. On behalf of the entire team...More

Reviewed 6 days ago via mobile

I stayed at the Thompson hotel and it was the best hotel ever. Very clean, very beautiful and very close to all the main street and stores in the fifth avenue. It was a pleasure. Carlos the door men gave us the best service we...More

Thank Shalhevet P
Response from Henar G, Director General at Thompson Playa Del CarmenResponded 3 days ago

Dear Shalhevet P, Nothing puts a bigger smile on our face than to know that you had a beautiful and unforgettable experience at Thompson Playa del Carmen. I am very proud to have received your personal comments about Carlos. I will gladly pass on your...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$126 - US$553 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$126 - US$553 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
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Traveller (822)
Pool & Beach (164)
Room & Suite (139)
Dining (85)
Amenities (10)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
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haygr81
15 May 2018|
Answer
Response from Carlos C | Property representative |
Hi Vivek, We do have all inclusive packages. Please reach out our team on property to receive all the information about it or you can visite our website. Unfortunately due to the tripadvisor guidelines we can't publish... More
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