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Grand Sunset Princess All Suites Resort

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Grand Sunset Princess All Suites Resort
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8,342 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 6,890: English reviews
london,ontario
Reviewed 8 March 2013

I spent two weeks at the this resort last year with my sister as a test to see if my husband would be able to communicate with our employees should an emergency arise, Last year would of been problem as the internet was high speed. Today it has taken me at least 90 minutes to get this page, i hope...

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1Thank michi42
Saint John, Canada
Reviewed 8 March 2013

This was an excellent vacation from he time we got off the plane until we left.The only complaint I have is the delay returning home and noone from sunwing was available at the airport.Loved the people loved the beach the swim out suite was fantastic The wind had blown debris in my pool area I asked a staff member and...

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4Thank 197barbara
Toronto, Canada
Reviewed 8 March 2013

After my trip last year to a so called 4 star resort that was more of a 2.5/3, I was very happy with my experience here, The food was great as well as the swim out room and overall layout of the resort. The people were extremely friendly and always available to assist you. The beach was easily accessable from...

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5Thank Kelly O
Jasper, Alberta, Canada
Reviewed 8 March 2013

We had an 8 day stay in Feb/Mar 2013 that was by far the most perk-packed package we've ever enjoyed. The Laguna Vill package includes a private/secluded pool with drink delivery to your sun chair. Spa package was included that was sweet. Room Service fro food, etc. was included; in other words, no charge for having breakfast delivered to your...

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3Thank Sean_OLeary
Vancouver, Canada
Reviewed 7 March 2013

Flew in with sunning on Christmas Eve....after dealing with rude front desk staff....our room wasn't ready until 5am Requested 2 beds, as I was traveling with a friend........discovered 1 bed........was told they would deliver another bed........it arrived 3 days later.........unacceptable.......we are catholic Had to pay for chairs on the beach or have children kicking sand on you all day long...

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3Thank Chris S
Reviewed 7 March 2013

After reading the reviews I was worried but the resort was great. We booked a junior suite but got a free upgrade when we arrived to the deluxe junior suite with a living room and whirlpool bath. Room was wonderful, expect had a view of the trees instead of the pool. The couple we went with booked the suite we...

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8Thank Chrystal K
Enfield, Canada
Reviewed 7 March 2013

Although we enjoyed the resort, we went 2 nights in the wrong rooms before we actually received the rooms we paid for {there were 4 of us and we booked 2 Villa Laguna Suites}. This really made the start of our vacation extremely disappointing and stressfull! Upon arrival we were sent to Platinum rooms with the Platinum bracelet on, this...

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3Thank StephenD1966
Elk Grove Village, Illinois
Reviewed 7 March 2013

This resort is very suitable for a family vacation. However, I would like to say that we didn't liked the transportation system in the resort, considering the distances are quite large and fairly warm weather and not everyone cares to walk. Also, I noticed that the staff is not very punctual. I ordered water and beer and stayed an hour...

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Thank Daniela I
Pittsburgh, Pennsylvania, USA
Reviewed 7 March 2013

We stayed at this resort from Feb 24th - March 3rd 2013. It was absolutely fantastic. The place is HUGE and super clean, the grounds are perfectly kept and gorgeous. There are an endless number of swimming pools (party pools, private pools, lounging areas, lazy river style pools that connect to first floor patios, 3 swim-up bars, etc. etc.). I...

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13Thank TacoJay
Toronto, Canada
Reviewed 7 March 2013

This hotel is very beautiful. I'm sure there are fancier and more lush resorts out there, but as far as ratings go, this fits the 5* bill. Grounds were kept impeccably clean and pretty. Room we were in (Jr Del. Suite in section 2000 - middle of resort on right side) was kept clean and looked very pleasing to the...

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6Thank JERBJERB

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €159 - €306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#27 Green Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#44 Luxury Hotel in Playa del Carmen
#50 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,085 questions
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Brooklyn, New York
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Platinum suites were great, we had a south facing room - which was away from the pool.”
 of 5 bubbles F5164TQsusant, 24 Mar 2017 | Read review
“Platinum has about 16 rooms with a view out of 100”
 of 5 bubbles jeffcV8930AD, 23 Mar 2017 | Read review
“For couples the Laguna Villa Suites are the way to go”
 of 5 bubbles georgiam302, 22 Mar 2017 | Read review
“Just enjoy, it was wonderful”
 of 5 bubbles A3433WNkathyh, 22 Mar 2017 | Read review
“If you want to be close to the beach, ask for a room in the building near the beach NOT the lobby.”
 of 5 bubbles 639sunny, 22 Mar 2017 | Read review
5 of 5