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7/8/2017 8/8/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    7/8/2017 8/8/2017
    No availability for your dates from these sites
    Traveller (9676)
    Pool & Beach (2093)
    Room & Suite (1619)
    Petit Lafitte
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    5,410 reviews
    #59 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (775 reviews)
    “fondue” (508 reviews)
    “sunset side” (373 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Petit Lafitte
    1,530 reviews
    #7 of 209 hotels in Playa del Carmen
     
    Grand Riviera Princess All Suites Resort & Spa
    8,094 reviews
    #81 of 209 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    829 reviews
    #99 of 209 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,410 reviews
    #59 of 209 hotels in Playa del Carmen
     
    Write a Review
    Reviews (8,788)
    Traveller rating
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    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews

    3,751 - 3,755 of 7,251 reviews

    Reviewed 16 August 2013

    Fell on 1st night there due to wet marble floors in hall way. They could have cared less. An airline stewert saw me fall and hit my head. She made me lay there until the front office called the doctor. In the meantime a worker...More

    4  Thank cheresajohnson
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 19 August 2013

    Dear Guest, I deeply regret that on your first night with us suffer such accident, please accept our sincere apologies. As for the physical exam by our doctor, I can tell you, that him may not see the need to review those parts of the...More

    Reviewed 16 August 2013

    The grounds are beautiful and the location on the beach is great. The rooms were large and had plenty of storage. The bathroom was very nice, although there were many times when we were not given any new towels. The bedding and pillows smelled like...More

    1  Thank joeyg461
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 19 August 2013

    Dear Guest, Thank you very much for choose Grand Sunset Princess for your holidays. We are very much regret that we could not meet all of your expectations, our property and staff work every day to make our guests’ stay a special and a memorable...More

    Reviewed 16 August 2013

    Believe me we tried get out of this hotel. On reflection this has been the holiday from hell. On arrival we were allocated a room that did not reflect 5 star accommodation,it was of a poor standard smelling damp and in our opinion poorly decorated....More

    5  Thank Iain C
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 4 September 2013

    Dear Guest, thank you for sending your feedback, your comments are always welcome and appreciated. Allow me inform you that we consider all customer requests, however as you may understand it is sometimes simply not possible to accommodate all requests from our guests. I am...More

    Reviewed 14 August 2013

    I'll offer one disclaimer before I write this review: I've never (and would usually never) stay at a large all-inclusive resort, but I was there to attend a friend's wedding. And I'll admit that my review may be slightly skewed by the fact that I'm...More

    4  Thank emiliewasmyeve
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 3 September 2013

    Dear Guest, Thank you very much for choose Grand Sunset Princess for your holidays. I'm so sorry that we could not meet all of your expectations, our property and staff work every day to make our guests’ stay a special and a memorable one, and...More

    Reviewed 14 August 2013

    We were there the first week of August 2013. I had done my research, so was well prepared. First, I took the advice and reserved platinum. Only my husband and I, so we stayed in the Grand Yucutaan section. I will say this before going...More

    6  Thank mts01
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 3 September 2013

    Dear Guest, Thank you for posting your feedback about your recent stay with us. We are delighted to hear that you have enjoyed your experience at Grand Sunset Princess. Regarding your comments about the few issues you suffered, i will inform to the managers to...More

    Petit Lafitte
    1,530 reviews
    #7 of 209 hotels in Playa del Carmen
     
    Grand Riviera Princess All Suites Resort & Spa
    8,094 reviews
    #81 of 209 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    829 reviews
    #99 of 209 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,410 reviews
    #59 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$191 - US$473 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #41 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Idiso Digital, BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya, Mexico - Playa Del Carmen
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    Traveller (9676)
    Pool & Beach (2093)
    Room & Suite (1619)
    Dining (585)
    Hotel & Grounds (5363)
    Bathroom (191)
    Family and Play Areas (72)
    Business Centre & Event Rooms (44)
    Nearby
    Petit Lafitte
    1,530 reviews
    .63 km away
     
    Le Reve Hotel & Spa
    829 reviews
    .94 km away
     
    Grand Riviera Princess All Suites Resort & Spa
    8,094 reviews
    .32 km away
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,410 reviews
    .27 km away
     
    Nearby Restaurants
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    Azul Restaurante
    120 reviews
    1.38 km away
    Nearby Attractions
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    228 reviews
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    507 reviews
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    .55 km away
    Ask a question
    Questions & Answers
    tadley
    25 July 2017|
    Answer
    Response from Pilar O | Property representative |
    Hello tadley. The hotel's airport is 45 minutes away with no traffic.
    0
    Votes
    Google Translation
    tadley
    25 July 2017|
    Answer
    Response from Pilar O | Property representative |
    Hello tadley. The hotel's airport is 45 minutes away with no traffic.
    0
    Votes
    Google Translation
    bbthief
    25 July 2017|
    Answer
    Response from Pilar O | Property representative |
    Hello bbthief. You can make your reservations upon arrival at the main lobby. The prebooking is an exclusive benefit for the Platinum and Laguna Villas guests. If you are a Platinum guest, please send your booking... More
    0
    Votes
    Google Translation
    Room Tips
    "Get a swim out room!"
    Read review
    "Garden views are lovely"
    Read review
    "We did like the Sunset side of the resort"
    Read review
    "Family section seemed best for families but was the furthest away from the beach. Platinum section is closest..."
    Read review
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