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Grand Sunset Princess All Suites Resort

Bookit.comUS$240*
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Certificate of Excellence
GreenLeadersSilver level
14/06/2017 15/06/2017
1 room 2 adults 0 children
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Grand Sunset Princess All Suites Resort
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8,599 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 7,100: English reviews
New Westminster, British Columbia, Canada
Reviewed 30 September 2013

We recently returned from a family vacation at the Grand Sunset Princess Resort and it was an amazing family vacation. We had a wonderful time and are already planning our next trip to return to this fantastic resort. We arrived late in the evening and we were exhausted. The check-in process was quick and simple thanks to the friendly staff....

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Helpful?
15Thank 2013Gillian789
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, Thank you for your feedback on your stay at the Hotel. We are delighted to hear that you have enjoyed your experience at Grand Sunset Princess. One of our top priorities is that you and all our guests have a memorable experience to share with their family and friends. On behalf of all our staff we give the...

East Hampton, Connecticut, United States
Reviewed 28 September 2013

The resort is beautiful and huge. My wife and I enjoyed the walking especially after eating and drinking so much it's kind of nice to go on a long walk to the beach. The walk in very impressive. A few helpful pointers for people going to the resort. Don't try and book a restaurant until you check in because they...

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Helpful?
7Thank Tom C
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, Thank you for the time you invest in sharing this review with us and the TripAdvisor Readers. Our guests´ feedback is truly appreciated, as it helps us to improve. We are very happy to know that you had a great time in our hotel and that regardless the few issues you have detailed, your experience was positive and...

Waltham, Massachusetts
Reviewed 28 September 2013

My husband and I just returned from an all-inclusive week at the Sunset Princess. We had a really good time. Everyone on the staff is really friendly and helpful. The resort is beautiful with gorgeous landscaping and plants everywhere, all very well maintained. Pools and the beach were lovely. We walked everywhere and nothing was too far for us. Had...

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Helpful?
4Thank Ariesgal04
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, Thank you for your review! We feel privileged to have had the opportunity to serve you and your husband. Please do not hesitate to let us know if there is anything we can do to make your next visit even more comfortable. Our entire team stands at your service. Best Regards, Grand Sunset Princess

Hamilton, Ontario, Canada
Reviewed 27 September 2013

This Resort is HUGE and gorgeous. Our room was lovely and spacious and the staff were totally amazing. The swim up bar was so much fun as we met people from all over the world and had such a great time. The food was awesome. Plenty of different choices of restaurants, and all extremely good. Entertainment in the evenings, and...

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Helpful?
6Thank Sharon W
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear guest, First of all we would like to thank you about the time you invest to share your comments about your resent stay with us at Grand Sunset Princess, for us the principal goal is the satisfaction of the guest that choose us to enjoy their vacations in the Riviera Maya. We are so glad that our hotel, services...

Boynton Beach, Florida
Reviewed 27 September 2013

The resort is well maintained, very clean and the grounds are beautiful. Resort is too big. You have to take a trolley to get from the platinum suites (which is not far from the beach) to get to most restaurants and the main hotel lobby. Often you had to wait more than 20 minutes for a trolley that seats 12-15...

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3Thank whateveraz1
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, Thank you for your feedback on your stay at Grand Riviera Princess. We are delighted to hear that you have enjoyed your stay with us despite the minor inconveniences. On behalf of all our staff we give the most sincere thank you for choosing our hotel for a memorable experience. Regarding your comments about the opportunities to improve,...

Pickering, Canada
Reviewed 26 September 2013

This was a really big resort, too big. I didnt like to take the trolly to get to all the dinners, We upgrated , were close to the beach, but could see nothing in our ground level room, that was upgraded. Beach was not great, fair only. The best part was going to playa del Carmen

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8Thank Hardy930
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, Thank you very much for choose Grand Sunset Princess for your holidays. We are very much regret that we could not meet all of your expectations, our property and staff work every day to make our guests’ stay a special and a memorable one, and we are sorry that it was not the case this time. We do...

Edmonton, Canada
Reviewed 24 September 2013

The reason I keep returning here are for the grounds, staff customer service and cleanliness. I have been here 6 times previously and would never return to the Barcello resorts we visited.. We always stay here in Platinum and the staff are amazing . The first time was 2 weeks after their unfortunate accident. We took 7 family members with...

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12Thank Lola M
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, Thank you for letting us know about your experience at the Grand Sunset Princess. It´s a pleasure to know that you have enjoyed your vacations with us. On behalf of all our staff we give the most sincere thank you for choosing our hotel for a memorable experience. We hope that we will be able to welcome you...

Essex, UK
Reviewed 24 September 2013

Stayed in this hotel with my husband from 8th - 22nd September and it was fantastic. The hotel is made up of two hotels (the sunset and the riveria) and don't believe the bad reviews as it is lovely. The only problem we had the whole fortnight was the check-in as this took ages, but each check-in takes about 10...

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Helpful?
7Thank Carley O
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear guest, I’m really happy to read your nice comments about your stay with us. We really appreciate your objective review about our facilities, the service and our staff. All the staff of our Resort feels so glad when we receive review as yours. It will be our pleasure to have another opportunity to show you the gracious hospitality and...

Springfield, IL
Reviewed 22 September 2013

Hubby and I are traveling for a relaxing get-away vacation. We booked a pool-room which is perfect. There are 7 steps going down into the 4' deep pool from the 12'x12' patio just outside our room. Our king size bed is very comfortable. The maid comes everyday to keep the room clean and fresh. Also, the frig is restocked each...

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4Thank ILGrammy60
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, Thank you for your latest visit with us and for providing the feedback. I was pleased to read that you really enjoyed your stay at Grand Sunset Princess. I am glad that our hotel, services and the attention from our staff, met your overall expectations. Please do not hesitate to let us know if there is anything we...

Laval, Canada
Reviewed 22 September 2013

It Was Raining Every Day Of Our Trip but The Resort Was Full Of Activities The Staff Went Out Of Their way to Accomadate us and make our trip a memorable one we stayed at the YUCUTAN SUITES lareg and clean everything was fully stocked daily our maid MS BLOM went the extra mile everyday from the small touches her...

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Helpful?
1Thank jimkrissly
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, Thank you for the time you invest in sharing this review with us and the TripAdvisor Travelers. We are very happy to know that you had a great time in our hotel and despite the rainy days, your experience was positive and enjoyed your vacations. On behalf of all our staff we give the most sincere thank you...

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Laguna Villa Suite (44)
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14/06/2017 15/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €159 - €438 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#30 Green Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#54 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,183 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

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“The Laguna Villa is nice and quiet .”
susangC9678WZ, 28 May 2017 | Read review
“Rooms near main area--unexpected convenience and peace.”
nancysZ1979YT, 28 May 2017 | Read review
“Although requested, not able to secure rooms close to our group.”
ski402017, 28 May 2017 | Read review
5 of 5
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US$240* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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