We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 215 hotels in Playa del Carmen

Grand Sunset Princess All Suites Resort

9,319 reviews
Save
Traveller (10145)
Pool & Beach (2159)
Room & Suite (1659)
Overview
  • Excellent46%
  • Very good31%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“sports bar”(812 reviews)
“fondue”(511 reviews)
“sunset side”(383 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (9,319)Write a Review
Filter reviews
7,650 results
Traveller rating
3,195
2,447
1,109
504
395
Traveller type
Time of year
LanguageEnglish
More languages
3,195
2,447
1,109
504
395
Show reviews that mention
All reviewssports barfonduesunset sideplatinum suitesriviera sideplatinum sectionla cartesmama miaparty poolsunset buffetlas olasplatinum poolwater shoesdeluxe junior suitele fleurchill out barcooking show
FilterEnglish
Updating list...
1 - 5 of 7,650 reviews
Reviewed yesterday via mobile

Beautiful grounds , tons of pools Rocky beach, poor service in room. Asked for coffee cups and drinking glasses on day 1. Day 7 still didn’t receive. Didn’t stock fridge in room for 2 days had to call front desk. Asked for 2 double beds,...More

3  Thank Glen B
Reviewed yesterday via mobile

The Ol man, his business partner and I stayed in the Sunset Platinum suites with the double jacuzzis from Jan 3 - Jan 12 2018. When I booked online with Bookit.com I didn't know the Jr suites weren't Platinum and I accidentally booked our friend...More

Thank Monique C
Reviewed yesterday

Everything you could as for in a all inclusive resort. There are numerous restaurants besides the all-you-can-eat buffets. Our room is very comfortable, large bathroom, plenty of space in the junior suite. One interesting feature to save energy, you need to insert your room key...More

Thank Bruce F
Reviewed 2 days ago

This was our first vacation with Sunwing and probably our last. The company seemed extremely unprofessional. We booked a trip to Grand Princess Sunset in Mayan Riviera. The property was beautiful and absolutely stunning with all its pools but the rest of it was absolutely...More

2  Thank Sheena T
Reviewed 3 days ago

This was our 11th All Inclusive in the Caribbean. Traveled as just a couple and met a ton of great people at this resort. Booked with Sunwing, there seats in the plains are so small and tight, food is ok. Service could be better but...More

10  Thank Alberta606
View more reviews
PreviousNext
1234561530
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$194 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Green Hotel in Playa del Carmen
#43 Top resorts Hotel in Playa del Carmen
#49 Luxury Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
#56 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$194 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Green Hotel in Playa del Carmen
#43 Top resorts Hotel in Playa del Carmen
#49 Luxury Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
#56 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (10145)
Pool & Beach (2159)
Room & Suite (1659)
Dining (610)
Hotel & Grounds (5683)
Bathroom (195)
Family and Play Areas (83)
Business Centre & Event Rooms (47)
Questions & Answers
Ask a question
Alex T
18 January 2018|
Answer
Response from BUDDYV | Reviewed this property |
The jaqcuzzi is on the patio. As far as views there are very few that even get a glimpse of the ocean because of the mangroves. Every time we were there booked platinum we got a street or bushes view
1
Vote
Room Tips
"It depends. We had a room near registration and the restaurants. It is a large property, so study the map..."
Read review
"Dont waste your money on a Delux-Swim out!"
Read review
"So glad we paid extra for the swim-out rooms. You could still hear all the pool activities that were going..."
Read review
"No hair conditioner in the rooms so bring your own."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite