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30/10/2017 31/10/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    1 room, 2 adults, 0 children
     52 people are viewing this hotel
    Lock in the lowest price from our partners
    US$172
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    Traveller (9898)
    Pool & Beach (2124)
    Room & Suite (1641)
    Fairmont Mayakoba
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    #9 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
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    Occidental at Xcaret Destination
    13,076 reviews
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    Platinum Yucatan Princess All Suites & Spa Resort
    5,680 reviews
    #60 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (791 reviews)
    “fondue” (504 reviews)
    “sunset side” (378 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Fairmont Mayakoba
    4,134 reviews
    #9 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,245 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    13,076 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,680 reviews
    #60 of 211 hotels in Playa del Carmen
     
    Write a Review
    Reviews (9,021)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 7,419 reviews

    Reviewed 3 days ago

    Our family of three, my husband and I and my 4-year-old daughter, enjoyed our trip. The food was great. The night entertainments were amazing and professional. The kids club was really good. That was a really good place for family with little ones.More

    1  Thank maryam s
    Response from Princess_RivieraMaya, Community manager at Grand Sunset Princess All Suites ResortResponded yesterday

    Dear maryam s. We love to hear you had a great vacation! Good thing they liked the attention and activities organized by the entertainment team. Knowing that our guests enjoyed the food and the hotel amenities are our best recompense. Hope to see you soon!...More

    Reviewed 3 days ago

    The pics will fool you! We travel a lot so we have seen plenty of all-inclusive resorts, and this on a 1-5 scale is at best 2.5. You can make all the request you like, they will not honor them. Requested a king, we got...More

    2  Thank mgh412
    Response from Princess_RivieraMaya, Community manager at Grand Sunset Princess All Suites ResortResponded yesterday

    Dear mgh412. We are sorry that your holidays were not as memorable as you expected, we try to fulfill all the requests that our guests make us arrive, but we depend on the availability, what we can guarantee is the type of room. Our collaborators...More

    Reviewed 3 days ago

    we would stay here again and again plenty to do, eat, activities, we had rooms on the platinum side not alot of noise, room cleaned daily room service was quick the beach is beautiful rocky yes wear swim shoesMore

    Thank thill908
    Response from Princess_RivieraMaya, Community manager at Grand Sunset Princess All Suites ResortResponded 2 days ago

    Dear thill908. We are pleased to know you had a delightful stay with us and that we were able to fulfill all your expectations. We strive in having a great ambiance to satisfy all the needs of our valued guests, so we are delighted to...More

    Reviewed 3 days ago via mobile

    Stayed here end of sept - resort itself is nice. Bigger than I’m used too or than I like . Beach was ok , was windy so you couldn’t use the water Party pool is fun , would be nice if they had loungers in...More

    4  Thank beckers81
    Response from Princess_RivieraMaya, Community manager at Grand Sunset Princess All Suites ResortResponded 2 days ago

    Dear beckers81. We are appalled that your stay was not as pleasant as you had hoped. We understand that in your holidays you do not worry, it is important that the unforeseen with the rooms report immediately and we can help them. We seek the...More

    Reviewed 4 days ago

    After reading several reviews some good and some bad my partner and I decided to book. We were not disappointed at all. Our Junior Suite was very clean and we had clean sheets and towels everyday. Fridge was also replenished daily. Food in the buffet...More

    Review collected in partnership with this hotel
    2  Thank stevemA0FP
    Response from Princess_RivieraMaya, Community manager. at Grand Sunset Princess All Suites ResortResponded 2 days ago

    Dear stevemA0FP. You must return to visit the ice cream parlor every day. Thanks for your kind comments and to enjoy your vacation at Grand Sunset Princess, we like to know that you had a good time. The maintenance of our swimming pools is 24/7...More

    Fairmont Mayakoba
    4,134 reviews
    #9 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,245 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    13,076 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,680 reviews
    #60 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$168 - US$527 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (9898)
    Pool & Beach (2124)
    Room & Suite (1641)
    Dining (600)
    Hotel & Grounds (5504)
    Bathroom (195)
    Family and Play Areas (79)
    Business Centre & Event Rooms (46)
    Nearby
    Occidental at Xcaret Destination
    13,076 reviews
    3.45 km away
     
    Grand Velas Riviera Maya
    3,245 reviews
    .97 km away
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,680 reviews
    .27 km away
     
    Fairmont Mayakoba
    4,134 reviews
    1.87 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    telferm
    20 October 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Included with your booking.
    0
    Votes
    ericpaquette
    20 October 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Rain in November is hit or miss. It is a great time to be there as far as temperature. We had 4 out of 6 days once in November, but this is not the norm, IMO. And do not go by the forecast as it always over does it on rain
    0
    Votes
    vie_voyage
    19 October 2017|
    AnswerShow all 2 answers
    Response from Princess_RivieraMaya | Property representative |
    Hello vie_voyage. We have our Poquito bar its near to the beach, also we have to snack next to the pool, and some grill car. You can find a lot of variety.
    0
    Votes
    Google Translation
    Room Tips
    "All the rooms are pretty much the same. You really pay for an area that they make you think you are getting..."
    Read review
    "Ask for an upgrade upon arrival, if you're lucky you'll get a Villa. Bonus is no children!"
    Read review
    "pool levels are great, we had a 2nd floor room and the elevator was not handy, so alot of steps and walking."
    Read review
    "Reserve a Villa if you are traveling as a couple. Huge, outdoor shower, large jacuzzi. Worth every penny!"
    Read review
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