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Grand Riviera Princess All Suites Resort & Spa

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Grand Riviera Princess All Suites Resort & Spa
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7,538 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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Showing 5,627: English reviews
Toronto, Canada
Reviewed 30 March 2015

Like others, I rely on Trip Advisor prior to booking and felt compelled to add a comment. My husband, (under 2 year old) son and I just returned from our 1 week stay. The hotel is about a 30-40 min nice and easy ride from the airport. We booked last minute in a Junior Suite - unknowing that it was...

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9Thank fittfreak11
Bloomington, Indiana
Reviewed 30 March 2015

We went here for our 5th anniversary, and we had a great time at our resort. The pros: this is away from the drinking/party culture of Cancun. We were there during spring break, and it was not too boisterous. A lot of couples and families stayed here. The pool is awesome -- it winds around the resort, and it is...

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4Thank nroales
New York City, New York
Reviewed 29 March 2015

I feel obligated to write this review seeing that I depended so much on previous reviews when I was researching my stay... I also want to give this resort the praise that they deserve seeing that some travelers (Who are just impossible human beings to begin with) have given this place poor reviews. This review is pretty much for couples...

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21Thank Maria S
Barrie, Canada
Reviewed 29 March 2015

My Daughter and I just returned March 26, 2015. Of course now that we are back to the cold, I fear I might have rose colored glasses on. I will try to be as honest as possible: The Resort, from the grounds, to the Staff to the rooms are lovely. We booked the basic Junior Suite and far preferred the...

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6Thank Barrieborn
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Guest, We appreciate the time you have taken to let us know how your vacation time went. It was a pleasure hosting you. We are glad to hear you were able to enjoy of a pleasant moment at the Chill Out in spite of any inconvenience encountered during your visit, for which we would like to extend our most...

Kitchener, Canada
Reviewed 25 March 2015

My husband and I took our three children (16,11 and 9) for the week of March 16-23rd 2015. We stayed in the Family Princess Club and from the moment we walked into the main lobby and checked in, the experience was great. We were told after checking in to go see our concierge in the family club lobby because he...

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20Thank Rebecca J
Winnipeg, Canada
Reviewed 25 March 2015

We returned last week from a one week stay in paradise! We went on a family vacation and booked the upgrade to the family club! If you have children this is a must. It is brand new to the hotel ( I believe October 2014) and it is fabulous! The family club has it's own check in and concierge. We...

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6Thank Diamondbelle12
Ottawa, Ontario, Canada
Reviewed 24 March 2015

We stayed at the Grand Riviera Princess Laguna Villa for 5 nights (Dec 18-23). Listed below are my personal opinions about the resort. What I liked: - The resort is very beautifully architectured - it's grand indeed - Our room was as we expected (i.e. like the pictures we saw before going) - The room had a open-roof shower which...

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11Thank MehrazK
Saskatchewan, Canada
Reviewed 24 March 2015

We had a great trip to this resort. It is a large resort, however once you get a feel for the layout of it, it did not feel that big. Everything seemed to be well maintained, all of the staff we encountered were excellent, and the facilities seemed sufficient for the number of people who were are the resort. We...

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4Thank Sasky_Travellers1
Los Angeles, California
Reviewed 23 March 2015

We chose this resort as a compromise between my boyfriend and I and another couple. We upgraded to the Laguna Villa, and after our arrival there, we chose to upgrade them as well. The Villa and Private Pool were our saving graces. All reviews below are based on such. Pros: - Room was nice: outdoor shower was amazing, huge jacuzzi...

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6Thank AmyMcW87
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear AmyMcW87, We appreciate you taking the time to reach out to us about your recent stay at Grand Riviera Princess. We do note that you were not completely satisfied with your experience and we do apologize for any inconvenience you may have had initially. Your concerns have been communicated to all the managers of the relevant departments specially with...

Canada
Reviewed 23 March 2015

The family club is a great idea. The restricted playground and kiddy pool are beautiful, calm and safe. The only real problem we had was with the floor layouts. The club buildings have 3 floors. The ground and second floor are connected with the lobby building with ramps and an elevator. We were on the first floor and had to...

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1Thank Voortor

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid "Paseo de los Dioses" is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more   less 

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €183 - €325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#29 Green Hotel in Playa del Carmen
#43 Top resorts Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#53 On the Beach Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#69 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Riviera Princess All Suites Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Riviera Princess All Suites Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked the first floor in building 8. Halfway between beach and restaurants.”
 of 5 bubbles cathytidwell, 27 Mar 2017 | Read review
“If you're both a beach and pool fanatic, I would ask for a room starting with a 6 or 7, unless you're going to be in the platinum sections.”
 of 5 bubbles KatyaFedorova, 25 Mar 2017 | Read review
“Loved our Villa - 9001.”
 of 5 bubbles ttrhmr, 24 Mar 2017 | Read review
“We enjoyed a room that was not at pool side. We enjoyed the peace and quiet.”
 of 5 bubbles HeatherL933, 23 Mar 2017 | Read review
“Top east facing rooms in Platinum are ocean view-but that means mostly treetop views with ocean peeking thru. ”
 of 5 bubbles 337jenk, 22 Mar 2017 | Read review
5 of 5