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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    8/10/2017 9/10/2017
    US$235
    US$181
    Traveller (9981)
    Pool & Beach (1917)
    Room & Suite (1483)
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    Overview
    • Excellent44%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “sports bar” (566 reviews)
    “fondue” (393 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    The Palm at Playa
    1,508 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,728 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,482 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Magic Blue Hotel
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (8,367)
    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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    2,271 - 2,275 of 6,219 reviews

    Reviewed 19 October 2015

    We arrived after a long journey from the UK and were impressed with our first view of the hotel - a very spacious lobby with open views out to the tropical gardens. Check in was quick and efficient. We were then shown where to get...More

    Thank Ami2610
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 November 2015

    Dear Ami2610, Thank you for taking the time to share your feedback on Tripadvisor. We value all guest feedback as an opportunity to continue improving our services and products for our guests. All your comments have been passed to the manager of each area to...More

    Reviewed 19 October 2015

    This is a huge resort! We stayed in the platinum suites, which are closest to the beach, but that the room was far away from the main lobby as well. It wasn't a big issue, time wise for us, as there was a shuttle every...More

    2  Thank Bobbi P
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 November 2015

    Dear Guest, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you. We...More

    Reviewed 18 October 2015

    we had a swim up room on the riviera side close to the beach, swim up pool bar. the room was very nice. the staff were all nice and accommodating. the booze was not watered down. as others have said, you will either wait up...More

    Thank ddemers12
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 November 2015

    Dear ddemers12, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you. Like...More

    Reviewed 16 October 2015

    A family of nine (6 adults and 3 toddlers) stayed for a week (Sept. 27-Oct.4) at this hotel, Platinum suite rooms, rooms 4116, 4117, & 4120. The reason why we purchased Platinum suite packages was because we were told by the hotel that Platinum guests...More

    8  Thank DK_Washington_DC
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 6 November 2015

    Dear DK_Washington_DC, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectatives. We have a security standard, and that is why we can not put more than one...More

    Reviewed 15 October 2015 via mobile

    We stayed at the end of September / start of October - a great time to visit Mexico, sunshine but a little quieter than usual. The hotel is enormous but that's not a bad thing! We loved strolling around the grounds; the gardens are beautiful,...More

    10  Thank Kirsty W
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 November 2015

    Dear Kirsty W, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$154 - US$512 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #50 Luxury Hotel in Playa del Carmen
    • #58 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Cheap Tickets, Orbitz, Priceline, Travelocity, Hotwire, HotelsforEveryone, HotelQuickly and getaroom.com so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (9981)
    Pool & Beach (1917)
    Room & Suite (1483)
    Dining (676)
    Hotel & Grounds (5896)
    Bathroom (212)
    Family and Play Areas (110)
    Business Centre & Event Rooms (28)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    BSO2
    23 September 2017|
    Answer
    Response from Warren S | Reviewed this property |
    Tv's are around 42"-46" I think, might even be bigger, but there will be at least 2 NFL games on Sunday & you can request a specific game if you want & the staff will change the channel. Just make sure they turn the sound up... More
    2
    Votes
    Katharine C
    22 September 2017|
    AnswerShow all 2 answers
    Response from BUDDYV | Reviewed this property |
    If you are Platinum the concierge in the platinum lounge does it for you. Otherwise you do so in the lobby area and stand in line
    0
    Votes
    Room Tips
    "building 6 of grand riviera in front of main swiming pool and one of the breakfast buffets was very close"
    Read review
    "If you have kids definitely go with the swim out family club"
    Read review
    "Laguna Villas are the only rooms worth staying in - Lower than platinum lacks basics like room service and..."
    Read review
    "Go for the 6000 block. We were in 6131. Nice quiet room on extremity of complex 10 mins to reception and most..."
    Read review
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