We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Riviera Princess All Suites Resort & Spa

Save
Traveller (10581)
Pool & Beach (1996)
Room & Suite (1746)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Save this hotel
and keep track of your top hotel finds.
Save now
Overview
  • Excellent45%
  • Very good31%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“sports bar”(608 reviews)
“fondue”(403 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$246.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3b430dbf151a41d699ae9fd51c12fd15", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":796925,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[33110850],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":5,"year":2018},"checkout":{"day":9,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":246,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3b430dbf151a41d699ae9fd51c12fd15","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":252,"lowestMetaPrice":246,"additionalPartner":false,"highestMetaPriceDisplay":252,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":252,"lowestMetaPrice":246,"highestMetaPriceDisplay":252,"hotelName":"Grand Riviera Princess All Suites Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNiNDMwZGJmMTUxYTQxZDY5OWFlOWZkNTFjMTJmZDE1IiwiQUlLIjoiOTQzMWNmMjU2OTYzNDg4MGFmMDgzZDllYWU1MjI5MjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "08/05/2018", "checkOut": "09/05/2018", "lowestPrice": "US$246", "hasDates": true, "hacComplete": true, "contentIdMappings": {"33110850":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (9,191)
There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
See the most recent reviews
Filter reviews
6,855 results
Traveller rating
2,860
2,190
1,022
440
343
Traveller type
Time of year
LanguageEnglish
More languages
2,860
2,190
1,022
440
343
Show reviews that mention
All reviewsa la carte restaurantssports barfondueplatinum suitemama miaplatinum areale fleurplatinum conciergechill out barla vaqueriaplatinum poolthe grilllas olaswater shoesprivate pooldays in advanceseafood
FilterEnglish
Updating list...
2,271 - 2,275 of 6,855 reviews
Reviewed 19 May 2016

We stayed at the Family Club Section of the Grand Riviera Princess from 5/7-5/15. Overall we enjoyed our vacation; however, compared to some other 5-star resorts we stayed at in MEX, this one definitely seemed less of a 5-star Hotel. I think that is mostly...More

5  Thank Mirjana K
Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 21 May 2016

Dear Mirjana K, Thank you for choosing Grand Rivciera Princess as your holiday destination. Thank you for your honest review and for share it with TripAdvisor readers We have carefully noted each point you raised and would like to apologize for the experience which left...More

Reviewed 19 May 2016

This resort was amazing. It was a big resort, but never felt crowed at this time of the year. The rooms were very roomy and had good views of the gardens which was beautiful. Do not think there is ocean view, but we were at...More

Review collected in partnership with this hotel
3  Thank bdukes0822
Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 19 May 2016

Dear bdukes0822, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you. We...More

Reviewed 18 May 2016

Pros: beautiful grounds Cons: they lost our luggage, AC not working, Jacuzzi tub not working, food is bland, shuttle to town is inadequate, couldn't get reservations for the nice restaurants, the shuttle around the property was slow, construction on the property was loud and annoying....More

5  Thank Diane T
Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 19 May 2016

Dear Diane T, Thank you for choosing Grand Riviera Princess as your holiday destination. We have take notes of your comment and we will share it internally in order to keep improving. It was a pleasure to host your holiday and hopefully you will provide...More

Reviewed 18 May 2016

The hotel's location is T-shaped relating to the ocean so all the rooms extend out and if you're in the first building from the start you get to walk like 15-20 mins before you get to the beach. Even the closest building to the ocean...More

3  Thank ukrainets87
Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 19 May 2016

Dear ukrainets87, Thank you for sharing your review with TripAdvisor readers and thank you for choosing Grand Riviera Princess as your holiday destination. We appreciated your sincere and constructive comments, we do our very best to ensure our guests are taken care of, from the...More

Reviewed 18 May 2016

Was at the GRP for a week attending a wedding. I pretty much enjoyed everything at the resort. Our group was tons of fun and we had great weather (1 short thunderstorm). Sun & fun with family and friends are the most important part of...More

Review collected in partnership with this hotel
5  Thank charpaw
Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 19 May 2016

Dear charpaw, Thank you for choosing Grand Riviera Princess as your holiday destination and thank you for sharing your review with TripAdvisor readers. We have carefully noted each point you mentioned in order to improve, we take our guest´s opinions very serious. Feedback is always...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$163 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#55 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$163 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#55 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (10581)
Pool & Beach (1996)
Room & Suite (1746)
Dining (705)
Family and Play Areas (120)
Business Centre & Event Rooms (28)
Amenities (26)
Questions & Answers
Ask a question
shelley697
22 April 2018|
Answer
Response from ramblindan2017 | Reviewed this property |
Hi, You are correct. If you pay to eat dinner at The Chill Out area this will give you access to area for the duration of your stay. I'm not sure if they even have lunch here, I could be wrong. After eating here you return... More
1
Vote
BROWNIESLondon
21 April 2018|
Answer
Response from BUDDYV | Reviewed this property |
The two you will miss are Le Fleur and Las Olas , no big deal in my opinion. We actually liked the buffets better anyway
0
Votes
BROWNIESLondon
21 April 2018|
Answer
Response from Vanessa P | Reviewed this property |
You can eat at those restaurants. From what I understand you are only not allowed to eat at the seafood restaurant (las Olas).
0
Votes
Room Tips
"Swim up pool room is a nice upgrade"
Read review
"Ask for pool walkout room in advance and see what they have available for upgrade"
Read review
"Up grade to a villa"
Read review
"The villas really are beautiful, with a two person jetted tub and an open air shower."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing